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“Non cooperative”
Review of Hotel Swagath

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Hotel Swagath
Ranked #48 of 219 Hotels in Kolkata
Certificate of Excellence
Mumbai, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Non cooperative”
Reviewed 6 November 2011

Visited Kolkatta on a study and needed a place for longer duration (15 days), the original place i was put up was lonely and so sought this as an alternative. Since i arrived late in evening online booking through travel sites giving discount were not allowing starting that day. My husband could find bookings only from next day and was co-ordinating with travel agent to allow booking from that day itself. He also requested reception to allow stay at regular fare for current night since package would be booked from next day. The receptionist was very rude and stated they would not allow me to stay there if such an arrangement was sought. I was nearly in tears since i had no place to go (single lady stranded). I was forced to book at exhorbitant room rates (against what travel sites were offering) for 3 days before my husband & travel sites could negotiate my stay here.
Further despite travel site giving a complimentary breakfast was i refused the same and charged for it. When i demand a refund while checking out they clearly refused.
Room was also not up to mark for the rent charged. I had to live with cockroaches & insects throughout the night. Even one bottle of water was not provided and if you asked for a bisleri it was charged double the MRP

Do not recommend this hotel at all for the attitude of the staff

Room Tip: Of the other rooms A/c units are better
See more room tips
  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kamathravi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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43 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 October 2010

On my way to Agartala, I had stayed at Kolkata with my husband, to catch a flight for Agartala early morning. My husband's friend had made arrangements for our stay in this hotel Swagat, which was very conveniently located. The rooms were big enough but lacked in facilities like room TV, tea kettle, etc. but the beds were comfortable and gave us a good sleep in the night.

There is no room service. But the hotel has a gujarat restaurant and the food was great.

Overall the stay at the hotel was comfortable. No complaints! If you only have to come to the hotel to sleep, its ok.

Sudha Ratnaparkhi

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sudharatnaparkhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Swagath

Property: Hotel Swagath
Address: 37 Hazra Road | Richie Road crossing, Kolkata 700029, India
Region: India > West Bengal > Kolkata District > Kolkata
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#11 Best Value Hotel in Kolkata
Price range (per night): ₹ 2,326 - ₹ 3,554
Hotel Class:2 star — Hotel Swagath 2*
Number of rooms: 37
Reservation Options:
TripAdvisor is proud to partner with Booking.com, OYO Rooms, ClearTrip and Yatra so you can book your Hotel Swagath reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Swagath Kolkata, West Bengal

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