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“No one should stay at VIP continental...”

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Hotel VIP Continental
Ranked #183 of 218 Hotels in Kolkata
Stockholm, Sweden
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“No one should stay at VIP continental...”
1 of 5 bubbles Reviewed 19 November 2011

The front desk staff\s are rude, ill mannered and careless.

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Babu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 reviews from our community

Traveller rating
    3
    10
    15
    11
    26
See reviews for
9
22
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17
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Guwahati, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 November 2011

If you are saying at VIP continental, I recommend you to double check on the bill at the time of checking-out. The staff at the front desk tricked us to the tune of 500 bucks, not a hefty amount but the fact that such a cheap attitude of the staff cannot be tolerated. We nearly missed our flight as we had to come back(we had left the hotel) and negotiate for the claim. I hope they do not repeat it to other customers.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eldor r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 30 August 2011

Had to change the hotel after the night that we spent there. Dingy rooms , bad layout, horrible staff. Chaos ruled everywhere. Had to ask for sheet change. Don't ask me how we landed here. Trust me on this by not trusting the taxi drivers who lead you for tips from the hotel. But the only hope here is that the locations in the proximity are good.

  • Stayed November 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank vinays23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kolkata hotels

France
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 15 July 2011

Our time (2 nights) spent at Hotel VIP continental was a loosy experience. Given the price paid in semi-luxury room, I expected more compared to what we got :

--> staff kept asking tip each time them moved their little finger. I had to get them out of the room because they stood there, waiting to be tipped if they brought a water bottle

--> our room did not get cleaned at all during the whole 3 days we were there !!

--> the room smelled of cigarette and was extremely noisy. The staff told me concerning the cigarette smell that it was "air freshner" . Yeah, right.

--> The shower was not functionning properly. I have to use the bucket to shower.

--> the bed was not comfy : there was a wood board under the mattress, and no bed base

--> customer service was non existant. Only the nice doorman was nice and smiley all the time !

--> I had to phone the room service 3 times each morning to get breakfast. Service was way too long.

--> portions for the "complimentary" breakfast were ridiculously small.

--> we got charged for an extra day because we slight went over the noon checkout. That was truly not needed.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ThatGirlfromThere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhubaneswar, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 10 July 2011

If you can shell out Rs. 1500, you can probably afford Rs 2200 or so too.
Please goto VIP International which is about 50 metres down the same street. The difference is astonishing.
But if you are on a very strict budget, then I would strongly recommend you to carry the following items:-
1) Pair of slippers for the bathroom and even to move around in the room
2) 2 pairs of towels
3) Bed Sheets and Pillow Covers
4) Own toileteries

Washroom is a total disaster. Toilet wasnt clean, water kept getting pooled on the floor.
Few pluses:-
The room service is fairly good though. They have a working TV and a refrigerator. Air conditioner works fine.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank DarkKnight23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel VIP Continental

Property: Hotel VIP Continental
Address: 40 Free School Street, Kolkata 700016, India
Region: India > West Bengal > Kolkata
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service
Hotel Style:
Ranked #183 of 218 Hotels in Kolkata
Price range (per night): ₹ 3,866 - ₹ 4,511
Number of rooms: 48
Reservation Options:
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Also Known As:
Hotel VIP Continental Kolkata, West Bengal

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