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“No tip, no service” 3 of 5 bubbles
Review of Tollygunge Club

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Tollygunge Club
Ranked #37 of 216 Hotels in Kolkata
Sydney, Australia
Level Contributor
98 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
“No tip, no service”
3 of 5 bubbles Reviewed 21 September 2011

Having stayed at the Tollygunge Club many times over the last 5 years ( I stay there because it is conveniently located for my business meetings at that end of town) I have grown accustomed to the bad service. The waiters are rude, indifferent, lazy and have no interest in serving you. You really have to serve yourself. The food is not good ( the Chinese restaurant is appalling) and the menu hasn't changed for years. HOWEVER once you tip the waiters - a policy that is specifically prohibited by management - they are immediately transformed into accommodating, helpful, even friendly, souls who go out of their way to look after you. The transformation is almost absurdly comical. I believe management tried to sack the entire staff a few years ago but it seems they are well unionised and can't be got rid of. It's a great pity because with an upgrade ( many rooms are being renovated), better food and a better attitude this could be a fabulous place.Instead it languishes in the 1950's..... good golf course though!

  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Chantman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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117 reviews from our community

Traveller rating
    38
    48
    21
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    4
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Korean first
  • Any
English first
Chennai
Level Contributor
87 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed 27 August 2011

It was a professional trip to Kolkata from Chennai. I am musician and had a gig in the club theater. The huge ethnic style double room was very royal. Clean, quiet and since surrounded by trees and golf ground it was pollution free. The room service is very good. The staff give you special tips on drinks and food. Food is cheap compared to many star hotels. I am a vegetarian and yet enjoyed a variety of dishes. the Vodka Lemonade was a special treat. Good relaxing one after the high voltage concert we had that evening. Check in and Check out are hassle free. Enjoy.

Room Tip: Ask for the rooms with windows facing the Golf ground. Fabulous.
See more room tips
  • Stayed August 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank VaidyanathanSuresh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 15 August 2011

It is a club so u need some one to sign u in as a guest. Rooms r xtra large with 4* comfort arnd 80$. Property is vast wid abt 9 restaurants n bars. Lots of greenery n birds, n any sport u can imagine. From golf 2 a heated swimming pool(3 in all) to horse riding. Food is grt value 4 money,all cuisines. Loved each moment, 2kids n wife n i.

  • Stayed August 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sharat_sks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 4 July 2011

Wonderful place to stay. Value for money. Rooms were comfortable and clean. The cottages overlooking the gold course are huge with separate living and bedroom. Staff was efficient. Food decent for its rates. Beautiful setting, once in the club you do not feel as if you're in the city. Also spotted some the famed domesticated jackals at very close range within a few feet.

  • Stayed July 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AKS0817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 June 2011

When ever i check into the Tollygunge Club its like i am back home.
they have well decorated Room, well done bathroom with 24 hrs Cold and Hot water
Independent coffee Maker.
Thought the room service menu is limited but you have a choice of eating at any of the 4 restaurant of the club

  • Stayed May 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chefsiddmehra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tollygunge Club

Property: Tollygunge Club
Address: 120 Deshapran Sasmal Road, Kolkata 700 033, India
Region: India > West Bengal > Kolkata
Amenities:
Swimming Pool
Hotel Style:
Ranked #37 of 216 Hotels in Kolkata
Number of rooms: 67
Also Known As:
Tollygunge Club Hotel Kolkata (Calcutta)
Tollygunge Club Kolkata, West Bengal

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