Having stayed at the Tollygunge Club many times over the last 5 years ( I stay there because it is conveniently located for my business meetings at that end of town) I have grown accustomed to the bad service. The waiters are rude, indifferent, lazy and have no interest in serving you. You really have to serve yourself. The food is not good ( the Chinese restaurant is appalling) and the menu hasn't changed for years. HOWEVER once you tip the waiters - a policy that is specifically prohibited by management - they are immediately transformed into accommodating, helpful, even friendly, souls who go out of their way to look after you. The transformation is almost absurdly comical. I believe management tried to sack the entire staff a few years ago but it seems they are well unionised and can't be got rid of. It's a great pity because with an upgrade ( many rooms are being renovated), better food and a better attitude this could be a fabulous place.Instead it languishes in the 1950's..... good golf course though!
- Also Known As:
- Tollygunge Club Hotel Kolkata (Calcutta)
- Tollygunge Club Kolkata, West Bengal