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“Nice Hotel” 3 of 5 bubbles
Review of Hotel Royal Garden

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Hotel Royal Garden
Ranked #101 of 216 Hotels in Kolkata
Satna
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice Hotel”
3 of 5 bubbles Reviewed 9 December 2009

Visited Kolkata for a business meeting in the summer of 2008. Since the meeting was scheduled in Central Kolkata, I preferred to stay in a hotel which was in the vicinity and which was moderately priced, but didnot lack any of the basic amenities. Royal Garden fitted the bill quite nicely. The hotel was located in the busy Park Street area. It had a quiet ambience in the lobby. The room, though not expensively decorated, was comfortable. The room service was not upto the mark. One had to wait at least half an hour for the ordered dishes to materialise. The hotel staff was courteous, but not efficient. Overall the stay was comfortable, but not memorable.

  • Stayed May 2008, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Vikram_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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80 reviews from our community

Traveller rating
    14
    16
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    20
    16
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Delhi
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 21 March 2008

I had gone to calcutta from Delhi for my personal work and I have booked single room for 3 days. It is one of the pathetic hotel on earth. simply don't worth it. Toilet was unhygienic and not even a bath bar was available. Room service guy was wearing the dirtiest cloth ever possible. Front desk was like hell, who don't understand simple Hindi and English. Pillow was hard like rock and AC seems to be generator. Never never go to this hotel even they offer you a free stay.

  • Liked — Everything is worse about this hotel.
  • Disliked — Everything is worse about this hotel.
  • Stayed March 2008, travelled solo
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank tanvir_ccc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
r0yalgarden, Owner at Hotel Royal Garden, responded to this review, 18 August 2012
dear guest
we are extreamly sorry for the inconvinience u face. please give us a second chance to satisfy your needs. hoping for a great relation with us in future
thanxx and regards
team
hotel royal garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Kolkata hotels

New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 13 March 2008

The room was definitely not worth the price. However, all of our ammenities worked and it was a place to sleep at night. The shower was one of the best.

My biggest complaint is and was the service. The front desk was completely unhelpful, unorganized and rude. When trying to book a taxi to the airport, they only told us the one price of 700 rs. (air con) and the gentleman couldn't even say it with a straight face. (Word from the wiser: we found it on the streets for 200rs.) We had to literally beg them to allow us to pay our bill in advance and it was practically a fight getting out of there at 4am the following day. The room service is expensive and do not order the "pot of coffee" as it comes with TWO Bru packets and a pot of milk.

After settling the bill, it was like we did not even exist. There were no "hellos," "goodbyes," or "thank yous." The only nice person at this hotel is the security guard at the front.

I DO NOT RECOMMEND THIS HOTEL. Spend your money elsewhere that'll treat you right.

  • Liked — Security Guards
  • Disliked — The service!!!!
  • Stayed March 2008, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank rockehigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
r0yalgarden, Owner at Hotel Royal Garden, responded to this review, 18 August 2012
dear guest
sorry for the inconvinience u faced.we look forward for ur problems u faced.please give us a chance to follow up the problems.hoping for a great relation with us in future
thnxxxxx
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 22 June 2007

Hotel Royal Garden - Simply a digusting name in the hotel industry. Very bad room service. Rooms are not up to date.
Lack of cleanliness. Worst fooding. Bed covers and sheets
are century old. Not recommended at all....

  • Liked — Nothing
  • Disliked — Nothing Special
  • Stayed March 2007, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank Royal_Garden_Victim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
r0yalgarden, Owner at Hotel Royal Garden, responded to this review, 18 August 2012
dear guest
thnxxx fr ur reviews.we are xtremely sorry fr the inconvinience u faced.please give us a chance of rectifying our mistakes.hoping for a great relation with us in future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 8 February 2007

I stayed at the hotel 19 days. I´m a doctor and I was in Kolkata to help at an orphanage and to see old friends. My now grown up daughters are adopted from there.
Hotel Royal Garden rooms are disgustingly filthy and no cleaning seems to be done during a stay. Every check out of guests is followed by shouting and quarrelling from the staff. They don´t seem to have a system of recording payments, so guests are accused of not having done so- when they in fact have.
The hotel is situated in an muslim area of proffessional beggers which is interesting, and for my purposes it was in the right part of the city. I had hot water and a toilet and therefore I stayed the whole period. But I don´t recommend it!

Stayed January 2007
Helpful?
3 Thank Tittili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Royal Garden

Property: Hotel Royal Garden
Address: 163 A Park Street, Kolkata 700017, India
Region: India > West Bengal > Kolkata
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #101 of 216 Hotels in Kolkata
Price range (per night): ₹ 1,767 - ₹ 2,814
Hotel Class:3 star — Hotel Royal Garden 3*
Number of rooms: 50
Official Description (provided by the hotel):
This hotel is centrally located in the heart of the heart ,in proximity to all major commercial hubs and an recently opened QUEST MALL . The spectacular service is well complimented by spacious well built rooms for better space management ... more   less 
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Also Known As:
Royal Garden Hotel Kolkata
Hotel Royal Garden Kolkata, West Bengal

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