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“Excellent Hotel in the heart of the city”
Review of The Peerless Inn

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The Peerless Inn
Ranked #15 of 224 Hotels in Kolkata
Reviewed 6 August 2012

I was in Peerlees for 2 days in June 2012. Good heotel with all mdern facilities.. Bets part is its location..in the heart of the city.. and one can get taxis even at midnight.. The retaurent Aheli is just fabulous for authentic Bengali cuisine..Staff is good.. Some of the rooms are not so new which is evident from the bathroom fittings....

Room Tip: Few rooms are pretty old and bathrooms need some work..
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  • Stayed: June 2012, travelled on business
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Thank guy072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPIK, General Manager at The Peerless Inn, responded to this reviewResponded 9 August 2012

At the onset we would like to thank you for your comments at the Trip Adviser. It was a pleasure for us to have your stay at The Peerless Inn, Kolkata.

We are delighted for your appreciation of the service provided by the team. Your words will go a long way to motivate them to deliver a higher level of service to our esteemed guests.

We take this opportunity to inform you that Aaheli has been conferred as the "Best Bengali" restaurant by Times Food Award and also listed in Miele Guide.

We look forward to welcome you back at The Peerless Inn, Kolkata.

Warm Regards,

Subhomoy De
General Manager

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Reviews (791)
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610 - 614 of 791 reviews

Reviewed 27 July 2012

This hotel is very good for max 5 nights stay. Great location - next door to the City hall. The staff is very friendly and helpful. The rooms are average but very clean, they bring fruit on a daily bases.
The food is good if you like the Indian herbs. NOT EXCELLENT BUT VERY GOOD.

  • Stayed: May 2012, travelled on business
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Thank Liljana66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPIK, General Manager at The Peerless Inn, responded to this reviewResponded 2 August 2012

At the onset we would like to thank you for your comments at the Trip Adviser. It was a pleasure for us to have your stay at The Peerless Inn, Kolkata.

We are delighted for your appreciation of the service provided by the team. Your words will go a long way to motivate them to deliver a higher level of service to our esteemed guests.

We look forward to welcome you back at The Peerless Inn, Kolkata.

Warm Regards,

Subhomoy De
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2012

Had a great wedding reception here. The food was excellent. The staff looked after us so well. Good value, plenty of choice and very tasty food. Had a great and memorable time.

  • Stayed: December 2011, travelled with family
    • Value
    • Service
Thank VLqvc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPIK, General Manager at The Peerless Inn, responded to this reviewResponded 24 July 2012

At the onset we would like to thank you for your comments at the Trip Adviser. It was a pleasure for us to have your stay at The Peerless Inn, Kolkata.

We are delighted for your appreciation of the service provided by the team. Your words will go a long way to motivate them to deliver a higher level of service to our esteemed guests.

We look forward to welcome you back at The Peerless Inn, Kolkata.

Warm Regards,

Subhomoy De
General Manage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2012

The hotel is good and I would say even value for my money considering we are regular loyalists of the Saraovar group of hotels. However I would not say this is peerless.

The rooms were more or less as per our expectations. Food in general again was as per our expectations which does not mean it was very good.

However their restaurant specializing in Bengali food was exceptional. I believe we were treated to genuine and authentic Bengali cuisine here along with genuine and authentic Bengali hospitality and tradition. The waiters in that restaurant were exceptionally good and helpful and efficient. Unfortunately they do not wear ID tags and so it is not possible to record their names here or in the hotel feedback forms to appreciate their services.

In contrast all the waiters in the Oceanic appeared to be trainees under one or may be two senior waiters. Many were obviously confused and under stress to perform while others just about looked busy without doing much.

One could easily identify the senior staff who were obviously authoritative and did give a helping hand when crowd swelled up near the buffet pots.

In some of the TA reviews some one had mentioned the front desk staff as rather stiff and in efficient. There could be some truth in this because they took a long time for both check in and check out.

Kolkata is paradise for food lovers and so it is a good idea to stay in this but eat outside whenever possible.

  • Stayed: July 2012, travelled on business
    • Value
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Thank tjjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPIK, General Manager at The Peerless Inn, responded to this reviewResponded 2 August 2012

At the onset we would like to thank you for your comments at the Trip Adviser. It was a pleasure for us to have your stay at The Peerless Inn, Kolkata.

We are delighted for your appreciation of the service provided by the Aaheli (Authentic Bengali restaurant) team. Your words will go a long way to motivate them to deliver a higher level of service to our esteemed guests.

Necessary lessons have been drawn from your comments on Oceanic (multi-cuisine restaurant) and Reception. Concerned staff have been briefed and assure you that you will find a definite change in your next visit.

We look forward to welcome you back at The Peerless Inn, Kolkata.

Warm Regards,

Subhomoy De
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2012

Hotel is centrally located, but crowded outside with lot of hawkers and shabby lanes. Staff is fantastic and co-operative. Lobby is not attractive as it's big and no lighting properly. Need the attention for this and also the Hotel taxi.
It's horrible to hire a taxi outside the hotel, and some times you will get the airport taxis with AC.

  • Stayed: June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Krupanidhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPIK, General Manager at The Peerless Inn, responded to this reviewResponded 2 August 2012

At the onset we would like to thank you for your comments at the Trip Adviser. It was a pleasure for us to have your stay at The Peerless Inn, Kolkata.

We are delighted for your appreciation of the service provided by the team. Your words will go a long way to motivate them to deliver a higher level of service to our esteemed guests.

We look forward to welcome you back at The Peerless Inn, Kolkata.

Warm Regards,

Subhomoy De
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Peerless Inn

Address: 12 J L Nehru Road, Kolkata 700013, India
Phone Number:
Region: India > West Bengal > Kolkata District > Kolkata
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#14 Luxury Hotel in Kolkata
Price Range: ₹ 4,789 - ₹ 9,643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Peerless Inn 4*
Number of rooms: 168
Official Description (provided by the hotel):
The 168 rooms and suites at The Peerless Inn hotel in Kolkata are spacious and come in five categories to meet the needs of various travellers and each category is unique in design and luxuriously appointed. The excellent services and facilities live up to the expectations of its brand name. State-of-the-art business facilities and conference rooms effortlessly meet any business or social occasion of any scale. Dining options are interesting and entertaining and include an authentic Bengali cuisine restaurant. A health club and great in-room amenities provide the much required post work respite. Central location at Chowringhee Savour authentic Bengali cuisine at Aaheli Efficient business facilities ... more   less 
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Also Known As:
Peerless Inn Kolkata
The Peerless Inn Kolkata, West Bengal

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