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Reviewed 12 February 2020

Great location, very convenient, close to park street ,Old wordly charm ,Good food, Hospitality great .Love the ambience with its pictures of old kolkata,
in the evenings its a pleasure to sit on the terrace cafe

Date of stay: February 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Service
Thank vishalbahl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PINTU MONDAL, General Manager at The Astor Hotel Kolkata, responded to this reviewResponded 4 August 2020

Dear Guest,
Greetings from the Sweetest part of Bengal !

It is most kind of you to share your experience and Thank you for taking out time to write this review. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team.

At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being our guest. personalized and dedicated care for our guest is one of our "Exceptional Service Brand Credo" for Archer Hospitality and we are real fortunate to have lovely ladies and gentlemen who always tries to exceed guest expectations at all times.

We look forward to welcome you back at The Astor,and we promise to make your future events and stay more meaningful and memorable every time. We look forward to serving you again.

Warm Regards,

Kaushik Sengupta
General Manager
gm@astorkolkata.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2020 via mobile

Recently organized our wedding at The Astor.
*Beautifully arranged.
*Shubayu - the events manager was with us each step of the way
*Seamlessly implemented.
*Even the stay was great
*Food is to die for.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank RailyGhosh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PINTU MONDAL, General Manager at The Astor Hotel Kolkata, responded to this reviewResponded 22 September 2020

Dear Guest,
Greetings from the Sweetest part of Bengal !

It is most kind of you to share your experience and Thank you for taking out time to write this review. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team.

At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being our guest. personalized and dedicated care for our guest is one of our "Exceptional Service Brand Credo" for Archer Hospitality and we are real fortunate to have lovely ladies and gentlemen who always tries to exceed guest expectations at all times.Thanks again for a special mention about Mr Subhayu

We look forward to welcome you back at The Astor,and we promise to make your future events and stay more meaningful and memorable every time. We look forward to serving you again.

Warm Regards,

Kaushik Sengupta
General Manager
gm@astorkolkata.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2020 via mobile

My wedding was hosted @Astor and we couldn’t have asked for anything better. Extremely elated with the service and the efficiency of all their hotel personnel. Special mention of Mr.Sengupta who looked over the overall event professionally with a personal touch, also the decor of the event taken care by Soham was beyond excellent.
Thank you team Astor for making it so memorable and special, highly recommended

Date of stay: January 2020
Trip type: Travelled with family
Thank PriyankaG928
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PINTU MONDAL, General Manager at The Astor Hotel Kolkata, responded to this reviewResponded 22 September 2020

Dear Guest,
Greetings from the Sweetest part of Bengal !

It is most kind of you to share your experience and Thank you for taking out time to write this review. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team.

At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being our guest. personalized and dedicated care for our guest is one of our "Exceptional Service Brand Credo" for Archer Hospitality and we are real fortunate to have lovely ladies and gentlemen who always tries to exceed guest expectations at all times.Thanks again for a special mention about Mr Sengupta.

We look forward to welcome you back at The Astor,and we promise to make your future events and stay more meaningful and memorable every time. We look forward to serving you again.

Warm Regards,

Kaushik Sengupta
General Manager
gm@astorkolkata.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2020 via mobile

We stayed at the Astor for 4 nights having selected the hotel for its location and heritage. We stayed in one of the suites which was spacious and nicely decorated and although there were events on most evenings the room was very quiet. Staff were very helpful and breakfast was good. Location excellent for exploring the city by foot and lots of shops and restaurants nearby.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank hwel82
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PINTU MONDAL, General Manager at The Astor Hotel Kolkata, responded to this reviewResponded 4 August 2020

Dear Guest,
Greetings from the Sweetest part of Bengal !

It is most kind of you to share your experience and Thank you for taking out time to write this review. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team.

At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being our guest. personalized and dedicated care for our guest is one of our "Exceptional Service Brand Credo" for Archer Hospitality and we are real fortunate to have lovely ladies and gentlemen who always tries to exceed guest expectations at all times.

We look forward to welcome you back at The Astor,and we promise to make your future events and stay more meaningful and memorable every time. We look forward to serving you again.

Warm Regards,

Kaushik Sengupta
General Manager
gm@astorkolkata.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2020 via mobile

Very well organized wedding arrangement. Delicious food and very good staffs. Recommended for wedding and events. They organize really well. All 5 stars to them.
Pre event, event , post event all was taken care very well.

Date of stay: January 2020
Trip type: Travelled with family
Thank soumikc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PINTU MONDAL, General Manager at The Astor Hotel Kolkata, responded to this reviewResponded 4 August 2020

Dear Guest,
Greetings from the Sweetest part of Bengal !

It is most kind of you to share your experience and Thank you for taking out time to write this review. It was also nice to know that you had a very pleasant experience and I am indeed happy that my team lived up to your expectations and that you had enjoyed the hospitality and services provided by my team.

At all times it is our constant effort to deliver the desired service, quality and expectations as you deserve being our guest. personalized and dedicated care for our guest is one of our "Exceptional Service Brand Credo" for Archer Hospitality and we are real fortunate to have lovely ladies and gentlemen who always tries to exceed guest expectations at all times.

We look forward to welcome you back at The Astor,and we promise to make your future events and stay more meaningful and memorable every time. We look forward to serving you again.

Warm Regards,

Kaushik Sengupta
General Manager
gm@astorkolkata.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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