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Reviewed 15 January 2022

well .. it just proves yet again Taj are the best .. lovely property .. great ambience .. lovely people
Just one complain .. send a booking request for 31st Dec 21 ... had to call up 5 times to get the confirmation ... y ??
rest all was execellent .. room food .. service top class

Date of stay: December 2021
    • Value
    • Sleep Quality
    • Service
1  Thank docinjsr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 January 2022 via mobile

We are regulars at the Taj Bengal.
It has always been excellent and happy to report that it continues to be excellent in all respects.
We checked in for 3 nights and from the moment of our arrival we were made to feel thoroughly at home.
Check in was super smooth. Our baggage arrived in the room very quickly.
The room was excellent. Very spacious and well appointed.
We ate in the Chinese and Indian restaurants in the hotel as well as the coffee shop. All excellent food quality and service.
Our check out was smooth and a very good vehicle and driver provided for our airport transfer.
Taj group of hotels are a top level brand and Taj Bengal is at the top of it's brand.

Date of stay: January 2022
Trip type: Travelled as a couple
Thank Y5825AEchristopherw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vijay Shrikent, General Manager at Taj Bengal Kolkata, responded to this reviewResponded 14 January 2022

Dear Mr. Wells,

Thank you for choosing to stay at Taj Bengal, and for sharing your feedback on TripAdvisor.

It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services.

There can be no greater delight for the team and I, than when our guests feel ‘at home’ with us during their stay. I am glad that my colleagues ensured a seamless delivery of service at all touch points. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.

Our Executive Chef Sujoy and his team were thrilled to receive your appreciation of the food prepared at Chinoiserie and Sonargaon, and await your return to continue to delight you in this manner.

It is our sincerest wish and hope that you, and your family, relatives, friends, colleagues, and their families continue to stay well and safe.

Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future.


With best wishes and regards,

Vijay Shrikent
General Manager - Taj Bengal & Area Director New Openings - West Bengal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2022

Mr.Saurabh Mitra (FOM) . Mr
Afzal Khan (F&B Manager), Chef Rama Rao we’re excellent. Comfortable stay, good staff, delicious food.

Due to covid some restrictions were there

No gym

Very near to the Victoria palace

Date of stay: January 2022
Trip type: Travelled on business
Thank JAPNEEI
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vijay Shrikent, General Manager at Taj Bengal Kolkata, responded to this reviewResponded 13 January 2022

Dear Mr. Bal,

Greetings from Taj Bengal Kolkata!

It was kind of you to take time out to share the experience of your visit with us on TripAdvisor, and we are glad that you were pleased with the hotel’s facilities and services.

Thank you for your heart warming appreciation of our colleagues Rama, Saurabh and Afzal, who were delighted to receive your approval of the service and food they prepared. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.

It was a pleasure to receive your kind appreciation of the service protocols being followed on account of the present situation. The well being of our guests is our foremost concern, and I am glad the measures initiated by our company has inspired your confidence, and has your approval.

It is our sincerest wish and hope that you, and your family, relatives, friends, colleagues, and their families continue to stay well and safe.

Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future.


With best wishes and regards,

Vijay Shrikent
General Manager - Taj Bengal & Area Director New Openings - West Bengal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2022

We have stayed twice at Taj bengal ,and have experienced a wonderful stay !
The property is quite huge as well as clean and beautiful !
Mr T.Rama Rao (chef at Cal 27) served us with our Jain food daily at the buffet breakfast.
He tried his best to meet our taste.
Mr dinesh also served us very well at the breakfast
Overall the staff was very helpful and caretaking.

One suggestion which we would like to give is do keep some muffins and pastries which are eggless in the buffet breakfast.
There are lots of people eating eggless bakery items !
So please take care of it for our future stays.

Thanks !

Room tip: Newly renowated rooms 550 & 554
Date of stay: January 2022
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank vimleshparekh3
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vijay Shrikent, General Manager at Taj Bengal Kolkata, responded to this reviewResponded 12 January 2022

Dear Mr. Parekh,

Thank you for choosing to stay at Taj Bengal Kolkata, and for sharing your feedback on TripAdvisor.

It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services.

Thank you also for your heart warming appreciation of my colleagues Rama and Dinesh. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.

Food is an intrinsic and important part of any hotel experience, and it has always been our endeavour to meet and exceed the expectations of our guests. Our Food & Beverage teams will work towards the quality of the offerings provided, and look forward to delighting you on all aspects, on your next visit.

It is our sincerest wish and hope that you, and your family, relatives, friends, colleagues, and their families continue to stay well and safe.

Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future.


Kind regards,

Sujoy Gupta
Executive Chef

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2022 via mobile

A holiday that had significance after all the holidays we took in a pre-Covid world.
Taj Bengal was a royal treat and the forerunner of The year of the Tiger.
The 2 lovely rooms they gave us overlooked the Alipore Zoo that gave us an overview of the pachyderm patch. Two elephants that gave a riveting performance every time we looked yonder in daylight.
Taj Staff - simply superb and so helpful. Breakfast time was a great kickstart.
The Palm Lounge treat of streetfood - jal-muri and masala chai was a daily offering, gratis at teatime and a highlight I thoroughly enjoyed.
Thank you TAJ Bengal for a memorable family holiday that was our Christmas special.

Date of stay: December 2021
Trip type: Travelled with family
Thank Tanuja M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Vijay Shrikent, General Manager at Taj Bengal Kolkata, responded to this reviewResponded 7 January 2022

Dear Guest,

Greetings from Taj Bengal and thank you for sharing your feedback on TripAdvisor.

It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services.

We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. They will be delighted to learn that their warm and personalized services struck such a special chord.

We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits.

It is our sincerest wish and hope that you, and your family, relatives, friends, colleagues, and their families continue to stay well and safe.

On behalf of the team at Taj Bengal, it gives me great pleasure in wishing your family and you a happy, healthy, safe, successful and prosperous New Year

Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future.

With best wishes and regards,

Vijay Shrikent
General Manager - Taj Bengal & Area Director New Openings - West Bengal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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