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“Excellent Business and Leisure Hotel”
Review of ITC Sonar

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ITC Sonar
Ranked #4 of 221 Hotels in Kolkata
Gurugram (Gurgaon), India
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent Business and Leisure Hotel”
Reviewed 6 July 2012

ITC Sonar is built differently than the other 5 Star Hotels I've been to. Fairly pricey but decent value for money. Rooms are large and well laid out but the quality of maintenance was not as good. Curtains and rugs looked old and stained. Food as with most ITC properties is awesome and a visit to the restaurants for Indian Food is highly recommended.

Breakfast selection is wide and excellent quality. You'd be better off hiring cars from the outside as the hotel rates are very steep.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharad_Sridhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Hotel Management at ITC Sonar, responded to this review, 12 July 2012
Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for sharing your recent experience with us on Trip Advisor. We have noted your feedback with great concern. We truly value your patronage and shall endeavour to ensure a seamless experience to you on your future visits

On behalf of the ITC Sonar family, we look forward to welcoming you back to our warmth and indigenous hospitality in the near future

Warmest regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (453)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Hyderabad
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 July 2012 via mobile

I stayed in itc for 2 night from 1st July, stay was nyc, but 3 things which i dint like, first: when i checked in there was noone to escort us to the room.second: wifi on chargeable basis in the room, third: i used the Busines centre for just about 10 mins when it got deactivated and i was told 30 mins of complimentary usage, when i asked the lady present there she told she don't know!
So on the basis of hospitality taj always scores better i feel.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harigupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Hotel Management at ITC Sonar, responded to this review, 12 July 2012
Dear our valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for sharing your detailed feedback with us on Trip Advisor. We have noted your feedback with great concern and assure you that this is not representative of our services and the standards that our guests have come to expect from us.

On behalf of the ITC Sonar family, we request you for an opportunity to reinstate our creditability and look forward to welcoming you back to ITC Sonar in the near future.

Warmest regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata, India
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 July 2012

I have been staying in this hotel ever since it opened in 2002, and it is one of the best luxury resort properties i have stayed in globally. Excellent properties, Peshawri, Dum Pukht, Eden Pavilion, & West View offer some of the best food in the world. Great rooms, and exceptional service. I have also used the hotel for business conferences, seminars, & lawn parties, and have had great experiences always

Room Tip: Try getting a upgrade in room, the executive suite rooms are just awesome
See more room tips
  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sethurayar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Level 4 Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 July 2012

It's a delight to stay at ITC Sonar Kolkata ... While travelling on business and you need to be close to the city as well as airport, this is the best location to be.. Moreover great place to have meetings over lunch and dinner at it's various restaurants.. Staff is nice and rooms are absolutely spacious..

Room Tip: Rooms facing lily pond can be the best...
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shivdutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Hotel Management at ITC Sonar, responded to this review, 7 July 2012
Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

We thank you for your kind words. The story behind ITC Sonar is very compelling – Bengal is the inspiration & ITC Sonar is ITC’s tribute to the City of Joy. ITC Sonar showcases a plethora of Food & Beverage offerings as well as Kaya Kalp- The Spa; spread over 15000 sq feet and offering a delightful retreat from the pressing modern world.

We look forward to welcoming you back to ITC Sonar, your home away from home.

Warmest regards
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calcutta, West Bengal, India
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 July 2012

the place is situated at the new heart of city :) and the ambience was nice and the service is gud and the service quality is nice and peace prevails.Very good hotel having world class facility…..good staff providing services 24*7 as per your needs…awesome food-Indian, Italian, Mexican…very good ambience…reasonable prices that are manageable in your budget..state-in-the-art gym for work out..must visit if you want to have quality time with your family

Stayed June 2012, travelled with friends
Helpful?
Thank gauravpkhemka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Hotel Management at ITC Sonar, responded to this review, 7 July 2012
Dear valued reviewer,

Warm Greetings from ITC Sonar, Kolkata!

Thank you for the pleasant feedback. Designed by awarded Architects Kerry Hill of Singapore,ITC Sonar is a business destination with a difference. ITC Hotels ethos of reflecting “rooted in soil“ yet dynamic in form and philosophy is woven into the décor of the hotel.It draws inspiration from the Pala dynasty, an empire which united Bengal and promoted art and culture. The greatest luxury for discerning guests like you is time and our service design has been innovatively worked out accordingly.

Warmest regards
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Sonar

Property: ITC Sonar
Address: Haldane Avenue, Kolkata 700046, India
Region: India > West Bengal > Kolkata District > Kolkata
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Kolkata
#2 Family Hotel in Kolkata
#2 Business Hotel in Kolkata
#3 Luxury Hotel in Kolkata
#4 Spa Hotel in Kolkata
Price range (per night): ₹ 8,434 - ₹ 40,816
Hotel Class:5 star — ITC Sonar 5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Itc Sonar Hotel Kolkata (Calcutta)
Itc Hotel Kolkata
ITC Sonar Kolkata, West Bengal

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