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Lemon Tree Premier, New Town, Kolkata
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All reviews citrus cafe excellent housekeeping special thanks house keeping service f b room cleaning stay comfortable days stay housekeeping department chef mr executive chef long stay will visit again in room dining keep up the good work wonderful hospitality banquet hall
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Reviewed 12 January 2022
Food and hospitality

The food was excellent and the Service as well. Everything we ordered was fresh and
delicions. Hospitality & Responce is too good. Special application to Sajjad , Rohith and Pradipta. Keep up the good work and all the best.

Date of stay: January 2022
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lemon Tree Hotels, General Manager at Lemon Tree Premier, New Town, Kolkata, responded to this reviewResponded 13 January 2022

Dear Guest

Thank you for the feedback regarding your visit to Lemon Tree Hotel, Kolkata. I am delighted to hear that you had a memorable stay with us.

We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at gm.pkk1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best Regards,
Hotel General Manager
Lemon Tree Hotel, Kolkata
Lemon Tree Hotels
~8,500 rooms. 87 hotels. 54 destinations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2022 via mobile
Very comfortable and convenient

It was a very smooth stay , with great amenities, well trained and helpful staff, great location on main road just beside malls .. lots of covid related precautions are taken care... classy decorations... cafeteria has good food ... fully secure and safe environment. Good for families with children also . Food well served in rooms if requested.

Date of stay: January 2022
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lemon Tree Hotels, General Manager at Lemon Tree Premier, New Town, Kolkata, responded to this reviewResponded 13 January 2022

Dear Guest

Thank you for the feedback regarding your visit to Lemon Tree Hotel, Kolkata. I am delighted to hear that you had a memorable stay with us.

We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at gm.pkk1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best Regards,
Hotel General Manager
Lemon Tree Hotel, Kolkata
Lemon Tree Hotels
~8,500 rooms. 87 hotels. 54 destinations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2022
Appreciated hospitality from Mr. Rohit and Mr. Sajid

Thank you very much for all good food , specially prepared jain. Good Suppprt given during stay. During local visit extends support given for arranging lunch. Rooms are quite specious and good city view.

Date of stay: December 2021
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lemon Tree Hotels, General Manager at Lemon Tree Premier, New Town, Kolkata, responded to this reviewResponded 5 January 2022

Dear Guest

Thank you for the feedback regarding your visit to Lemon Tree Hotel, Kolkata. I am delighted to hear that you had a memorable stay with us.

We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at gm.pkk1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best Regards,
Hotel General Manager
Lemon Tree Hotel, Kolkata
Lemon Tree Hotels
~8,500 rooms. 87 hotels. 54 destinations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2022
Waste of money. Quality of service are worst.

First of all you can say it's a 3 star hotel. Poor service and food quality. Property is totally understaffed.

ROOM: Rooms are okay. If we compare with price not up to the mark but rooms are clean and specious. We had booked for a king bed but they provide two separate single bed. After complaint front desk replied that's what they have at this moment and can't do anything. So I will rate them 3/5.

SERVICE: 1/5. Property is totally understaffed. A lot of unprofessional trainne are working there. For a small thing you have to wait a lit whether it is check in check out room service or food. There is no exception in this.

FOOD: 1/5. Don't trust me you guys can check their resturant's rating too in this matter. Worst type of experience. Extremely costly but tasteless food. Not just taste if you are really hungry I will say it's better to go outside and grab some food. We had to wait for 1 and a half our for out food and after this long time they delivered us wrong items.

Good part is you can enjoy a good view of the city from the room.
Location is pretty good. Ecopark, axis Mall, biswa Bangla gate all this things are really close to the property.

Suggestions: If you really want to spare more than 5-6k for a stay don't choose this property. If you are getting this property for 3k per night then it's okay not more than that.

Date of stay: January 2022
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 January 2022
Birthday Celebration in Citrus Cafe

We visited Citrus Cafe for birthday celebration of our son. It was a wonderful experience and had great time. Food was awesome with great taste. And special thanks to Mr.Sajjad, Mayukh and Pradipta for great hospitality.

Date of stay: January 2022
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lemon Tree Hotels, General Manager at Lemon Tree Premier, New Town, Kolkata, responded to this reviewResponded 3 January 2022

Dear Guest

Thank you for the feedback regarding your visit to Lemon Tree Hotel, Kolkata. I am delighted to hear that you had a memorable stay with us.

We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at gm.pkk1@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best Regards,
Hotel General Manager
Lemon Tree Hotel, Kolkata
Lemon Tree Hotels
~8,500 rooms. 87 hotels. 54 destinations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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