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“Perfect”
Review of Swissotel Kolkata

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Swissotel Kolkata
Ranked #8 of 224 Hotels in Kolkata
Reviewed 12 August 2012

Swissotel in a very short time gained a good reputation in kolkata. I have a tour guide company in kolkata and most of our guests are from overseas. So whenever i think of a good place, swissotel is my first choice not just because it has a 5 star tag but because it really maintains that tag. Everytime I go there the staff make me feel special and treat my guests as a king.The restaurant manager Jespor is very freindly and pays lot of attention to the guests.
Keep up the good work.

  • Stayed: July 2012, travelled on business
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1  Thank letsmeetuptours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco S, General Manager at Swissotel Kolkata, responded to this reviewResponded 30 April 2013

Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,404 - 1,408 of 1,584 reviews

Reviewed 12 August 2012

I stayed at the Swisssotel for one night as the regular hotel where I stay was sold out. The property is literally 10 minutes from the airport which is a boon if you are coming in on a late flight. The check in was hassle free and the rooms are decent in size. Modern and warm, the room was also well equipped. I ordered room service which was decently priced and good quality.

The breakfast buffet was a good spread and the coffee shop is lovely with a high ceiling. The rooftop pool was nice and the gym well equipped.

In all, a good option if you are in the city for a short while and prefer staying close to the airport, as the city is a good hour away

Room Tip: Get a higher floor as there is a mall adjacent which can be a nuisance
See more room tips
  • Stayed: April 2012, travelled on business
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2  Thank zoomba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco S, General Manager at Swissotel Kolkata, responded to this reviewResponded 30 April 2013

Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2012

Was there for work and busy in meetings throughout my time there... I arrived early in the morning and was unsure if they would give me the room before 12 but they did happily and even allowed me a later check out the next day... I had an executive room so was able to use the facilities of their club lounge which was a tremendous help... All their staff were very courteous and helpful at all times... Rooms were excellent very modern and comfortable...

I would happily take a Jacuzzi room had the weather been warmer, also it is very close to the airport so not ideal if you need to visit the city centre and next to a cinema and Mall so what more could one ask for? Had i not been so busy with work would have enjoyed these things but i guess there is always a next time... :)

One more thing i should add, when coming back at night my driver got lost as it is a relatively new hotel so the taxis may not all be fully familiar with the location even though i had the hotel card and he had spoken to them a few times for directions... I am sure how common this problem would be but overall an excellent stay!

  • Stayed: December 2011, travelled on business
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Thank 9jatravellah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco S, General Manager at Swissotel Kolkata, responded to this reviewResponded 30 April 2013

Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2012

The best part about being in Swissotel, Kolkata is its proximity to the airport. There’s an enormous sense of peace in knowing that the drive to the airport is not likely to take over 20 mins, especially when one’s on a business trip. That makes it an ideal location for conferences / meetings that do not involve much travel within Kolkata city.

The Hotel amenities are top class, the rooms well-furnished and the ambience lovely, making the overall stay a very pleasant experience. Although the Hotel boasts of multi-cuisine restaurants, it’s the Maaya lounge which easily takes the cake. Both the decors as well as the menu are offbeat and ideal for having a quiet drink or two with an associate.

As an added benefit, if you wish to get out of the hotel, there’s no dearth of options outside as there’s a big mall right next to it, with an array of F&B options as well as a movie theatre. (When I visited on a business trip last year, they even had direct access between the hotel & the mall!)

  • Stayed: August 2011, travelled on business
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1  Thank cshekar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco S, General Manager at Swissotel Kolkata, responded to this reviewResponded 30 April 2013

Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2012

Of all the hotels we have stayed in India thus far, this was one of the best in terms of overall amenities, cleanliness and service. The infinity pool was closed at the time and we were upgraded to a room with a private outdoor jacuzzi and we loved it. Rooms had style and were very clean. Bed was very comfortable. Food was great at the buffet. Service generally at a high level, but even though I went to book the airport shuttle the evening before as it was a very early morning flight, this was somehow missed and the crucial time spent waiting for the shuttle ended up with us missing our flight. The other issue is that this hotel is attached to a large mall close to the airport. Very far from all the sights in Kolkata so would only recommend this place if you want to be close to the airport or just want a place to unwind without going far.

  • Stayed: January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Bluuedragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco S, General Manager at Swissotel Kolkata, responded to this reviewResponded 30 April 2013

Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swissotel Kolkata

Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata 700157, India
Phone Number:
Region: India > West Bengal > Kolkata District > Kolkata
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Kolkata
#4 Business Hotel in Kolkata
#4 Romantic Hotel in Kolkata
#7 Spa Hotel in Kolkata
#7 Luxury Hotel in Kolkata
Price Range: ₹ 6,179 - ₹ 15,285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Kolkata 5*
Number of rooms: 147
Official Description (provided by the hotel):
Swissôtel Kolkata is one of the most luxurious addresses in the city of Kolkata which offers well-appointed leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square meters of meeting space with the largest pillarless banquet in the city. The hotel is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail. The award-winning rooftop Sky Lounge is the jewel of the hotel's three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility - and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata. Swissotel Kolkata's alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 
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Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata West Bengal

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