We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very pleasant”
Review of Swissotel Kolkata

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Swissotel Kolkata
Ranked #7 of 235 Hotels in Kolkata
Reviewed 30 April 2012

The hotel is near the airport & an excellent business hotel.
The staff is very friendly & helpful.
The rooms are good & well maintained.
The only reason for not rating 5 star is the food qulity in the hotel - really very average

Room Tip: Rooms on Mall side
See more room tips
  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Senior1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swiss0telK0lkata, General Manager at Swissotel Kolkata, responded to this reviewResponded 21 May 2012

Dear Guest,

Thank you very much for staying with us and reviewing us on TripAdvisor.

We are grateful to you for your feedback on all counts, and look forward to ensuring that on your next trip you are completely satisfied with the standards of our services, facilities as well as our food.

Warm Regards,

Marco Saxer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,666)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,506 - 1,510 of 1,666 reviews

Reviewed 30 April 2012

I have stayed at the Swissotel Kolkata two times before my visit in April 2012 and the service continues to be impeccable. The rooms are exceptionally clean and well maintained. The service attendants are always cheerful, helpful and meticulous. I especially appreciated the attentiveness of my last stay, when I was able to ask the service attendant for certain additional supplies in between cleanings, and always had a quick and friendly response. The location is close to the airport, attached to a very nice mall, and has easy access to the offices in the Rajarhat/New Town area. I highly recommend this hotel to any traveler to Kolkata!

  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swiss0telK0lkata, General Manager at Swissotel Kolkata, responded to this reviewResponded 21 May 2012

Dear guest,

Warm greetings from Swissotel Kolkata!

Thank you very much for staying with us for three times now.

We value your stay and your feedback very highly, and are grateful to be able to live up to your expectations, each time.

Warm Regards,

Marco Saxer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2012

Finding a hotel with such international standards in Kolkota came to me as a pleasant surprise.
Swissotel gives run to some of the best 5 star hotel in the larger metros. It shares ts wall with one of the most popular malls in Kolkota. So location wise its happening & very close to the airport.
Its has a very classy & cosmopolitan feel to it. The interiors are very tastefully done & the service is highly impressiive.
Room was large & restroom was one the the best that i have seen in any 5 star hotels.
The open air 24 by 7 cafe is beautiful.
Excellent service at a very competitive price.

  • Stayed: December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jyoti g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swiss0telK0lkata, General Manager at Swissotel Kolkata, responded to this reviewResponded 30 March 2012

Dear Trip Advisor Member,

Thank you very much for choosing to stay with us and for taking the time to review us in Trip Advisor.

We are delighted to note that you enjoyed your stay with us and liked our rooms, restaurants and service. Swissotel Kolkata is for both the discerning business and leisure traveller who requires accommodation within a gateway destination and is part of, Swissôtel Hotels & Resorts, a group of deluxe hotels that provide Swiss-inspired contemporary hospitality that is exceptionally well-designed and has a stylish and warm ambience.

We look forward to welcoming you at the hotel again, and soon!

Warm Regards,

Marco Saxer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2012

I stayed at the swissotel for 4nights in november. It was my first time to Kolkata, and I'm glad to say that I was happy with the hotel choice I made, which was inspired on the other reviews here. Some things were flawed, but in general the stay was excellent and any feedback on their services appreciated.

The bad:
- Jacuzzi room had non-working jacuzzi. After complaining a few times, the tech guys insisted it was fine but noone could get it to work. Management then gave me a surprise where i had access to another jacuzzi, with some wine and flowers- perfect for a nice evening.
- Check out forgot to bill us for the ride to the airport, then called the driver to come back while on the way to airport..
- Helpfulness of staff at travel desk and front desk could be improved
- Rooms are pretty small, but having a nice terrace makes up for that
- Menu in the restaurant is a mystery, there waitress suggests things not in there and when you ask for things in there, they're not available.

The good:
Smooth check in, very polite staff. Very nice hotel, although not very showy on the outside.
This is because it's part of a mall, which is a huge bonus: supermarket, pizza hut, McD, local cuisine and some entertainment for when it rains: its all right there without moving from walking distance of your room. The hotel lets out airconditioned vehicles with driver, per 3 hours. Rooms are tidy, although it wouldve been nice to have a tub. The shower is still nice however. I had access to the business lounge for breakfast. Although quite small, you can sit outside there. Breakfast selection was not that good for me, but you don't come to India to eat your local food anyhow.
I'm sure that some of the best hotels in the center of Kolkata could be deserving of their praise, but I was satisfied with what the Swissotel had to offer, and I'd recommend family to go there, especially when they're just there for a few days. It's not really a hotel for a long vacation, nor for couples with kids, but everyone else will love it. While some say it's far out of the way of the center, I went to a lot of places without much trouble with the driver, and Kolkata traffic is always exciting (or scary).
I'll definately go there again whenever I need to pass through Kolkata.

Room Tip: All the rooms are pretty similar and quiet.
See more room tips
  • Stayed: November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NiceGuyFromBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco S, General Manager at Swissotel Kolkata, responded to this reviewResponded 4 May 2013

Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2012

When I returned to stay at the Swissotel Kolkata - after a wonderful but windy time in Patagonia a few weeks back - it was a such a great feeling to be recognised and welcomed - and to be made to feel so special! It was like returning home. A great feeling!

Room Tip: I was happy with the room I had - I am not sure what other options there were.
See more room tips
  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mohan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco S, General Manager at Swissotel Kolkata, responded to this reviewResponded 4 May 2013

Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. Home away from home. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kolkata hotels
12 km away
The Lalit Great Eastern Kolkata
12.2 km away
The Oberoi Grand
The Oberoi Grand
#2 of 235 in Kolkata
2,184 reviews
4.9 km away
Novotel Kolkata Hotel and Residences
Show Prices
Show Prices
Show Prices
7.4 km away
Hyatt Regency Kolkata
Hyatt Regency Kolkata
#11 of 235 in Kolkata
1,338 reviews
15.2 km away
Taj Bengal Kolkata
Taj Bengal Kolkata
#5 of 235 in Kolkata
1,946 reviews
12.7 km away
The Park Kolkata
The Park Kolkata
#14 of 235 in Kolkata
1,988 reviews
Show Prices
Show Prices
Show Prices

Been to Swissotel Kolkata? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Swissotel Kolkata

Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata 700157, India
Phone Number:
Region: India > West Bengal > Kolkata District > Kolkata
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Kolkata
#4 Romantic Hotel in Kolkata
#4 Business Hotel in Kolkata
#6 Spa Hotel in Kolkata
#7 Luxury Hotel in Kolkata
Price Range: ₹ 6,056 - ₹ 21,648 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Kolkata 5*
Number of rooms: 147
Official Description (provided by the hotel):
Swissôtel Kolkata is one of the most luxurious addresses in the city of Kolkata which offers well-appointed leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square meters of meeting space with the largest pillarless banquet in the city. The hotel is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail. The award-winning rooftop Sky Lounge is the jewel of the hotel's three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility - and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata. Swissotel Kolkata's alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with MakeMyTrip, Prestigia, Booking.com, Hotels.com, Agoda, Yatra, TripOnline SA, Expedia and TravelGuru so you can book your Swissotel Kolkata reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata West Bengal

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing