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“Good, can be better !” 4 of 5 bubbles
Review of Swissotel Kolkata

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Swissotel Kolkata
Ranked #6 of 216 Hotels in Kolkata
Mumbai, India
Level Contributor
101 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Good, can be better !”
4 of 5 bubbles Reviewed 24 January 2012

Great location for a biz traveller...pretty near to airport and well connected to Salt Lake biz hub if you have work in that area. Bath room is cozy but can be more spacious compared to the size of the room which is bigger. Food is excellent and so are the staff. I rate this hotel 6.75 on a scale of 10 !

Room Tip: Ask for a room above 3rd floor which cuts all the noise !
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank GREEDYPIG66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco S, General Manager at Swissotel Kolkata, responded to this review, 4 May 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying. Yes off course we shall try to do better everyday.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,312 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Hyd
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 24 January 2012

Stayed here for a business trip and found it to be a great 5 star hotel. Hotel is located close to the airport and works perfect if you've an early morning flight to catch from Kolkata.

I found the front desk very helpful who went out of their way to get me printouts of catalogs directly to my room. Food was perfect and the rooms are quite spacious.

  • Stayed May 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ashish K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco S, General Manager at Swissotel Kolkata, responded to this review, 4 May 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Switzerland
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 23 January 2012

Considering Kolkata's horrible traffic jams, take a room for at least the last night before your flight at Swissotel, which is only 15 minutes' drive from awful Kolkata International Airport.
Swiss Executive rooms are very spacious, clean, equipped with the latest technique and yet cozy. A real coffee machine is part of the amenities.
The beds are very comfy and the bathroom every woman's dream: A separate glass shower stall, a huge illuminated mirror, and of course all the common 5* hotel bathroom amenities.
Free wifi.
The executive lounge is managed by well trained, attentive and very polite hostesses. For smokers and/or alfresco lovers, some loungers are provided on a semi-roofed terrasse .
The breakfast was excellent in terms of variety and quality. The breakfast room, however, had the atmosphere of a train station waiting room and was very cool.
A shopping mall with mainly international brands is attached to the hotel.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Evelyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco S, General Manager at Swissotel Kolkata, responded to this review, 4 May 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chicago
Level Contributor
208 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
5 of 5 bubbles Reviewed 12 January 2012

We stayed here for one night before our trip to Bhutan. Arrived late and left early. Hotel was beautiful and excellent value for money. I wish we could have stayed longer. Common areas are beautiful and modern. Enjoyed the breakfast buffet the next morning. very comfortable ride to airport by hotel car.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank danielswiss64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco S, General Manager at Swissotel Kolkata, responded to this review, 4 May 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milano
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 11 January 2012

This place is definitely the best one you can stay in Kolkata.
Modern, clean, with a very kind staff, ready to help you at any time, is close to the airport, not far from the center, and close to a mall, just if you need to buy something you forgot.
The breakfast is luxurious, the view open to the modern side of the city.
The room has a wonderful bathroom, provided with air dryer, soft towels and big shower. The room has also the wire to connect the laptop to internet, and a Lavazza coffee machine!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chiaragua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco S, General Manager at Swissotel Kolkata, responded to this review, 4 May 2013
Dear Guest

Warm Greetings from Swissotel Kolkata.

Thank you for sharing your kind words about your experience at our Hotel. It gives us great satisfaction to know that your stay has been one of absolute pleasurable. From our end we consistently endeavor to provide you excellent quality, genuine hospitality, and intuitive reliability in each aspect and contribute to make your stay with us gratifying.

We assure you that on your next visit with us, you will find the accommodation even more comfortable and services, a more elaborate blend of the finest of hospitality in the two great cultures of Bengal and Swiss. We look forward to a long lasting rewarding relationship with you and to serving you again. Owning guest loyalty through their experience is of utmost importance to us.

Once again we would like to express our gratitude for the encouraging and glowing comments. The support we receive is highly appreciated and we look forward to your support always.


Marco Saxer
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swissotel Kolkata

Property: Swissotel Kolkata
Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata 700157, India
Phone Number:
Region: India > West Bengal > Kolkata
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Kolkata
#4 Business Hotel in Kolkata
#4 Romantic Hotel in Kolkata
#5 Spa Hotel in Kolkata
#6 Luxury Hotel in Kolkata
Price range (per night): ₹ 6,220 - ₹ 10,410
Hotel Class:5 star — Swissotel Kolkata 5*
Number of rooms: 147
Official Description (provided by the hotel):
Swissôtel Kolkata is one of the most luxurious addresses in the city of Kolkata which offers well-appointed leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square meters of meeting space with the largest pillarless banquet in the city. The hotel is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail. The award-winning rooftop Sky Lounge is the jewel of the hotel's three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility - and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata. Swissotel Kolkata's alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 
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Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata West Bengal

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