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“Great if you are travelling for work !!”

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Hotel Hindusthan International Kolkata
Ranked #38 of 224 Hotels in Kolkata
New Delhi, Delhi, India
2 reviews
“Great if you are travelling for work !!”
Reviewed 6 June 2012

I came into Kolkata by the early morning flight which got a bit delayed as usual and i was finally able to check in by 10 AM, I have to say i did not expect this but as i had unfortunately missed the breakfast buffet because of the flight delay, i was served complimentary breakfast in my room itself which helped me get straight to work in the city only to come back tired to a nice room which was recently renovated. The rooms have pretty much all the amenities required along with a few top of the line features which add to the delight. Overall the bed & bathroom are great for people who are particular about a nice sleep & a relaxing shower. I had ordered dinner in the coffee shop which was great. Again the food is easily compared to any 5 star hotel in Kolkata but at a much more reasonable price. Overall a must for business traveler as it is in the heart of the city and the service will exceed your expectation.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RavalG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hhihotels, Director of Sales at Hotel Hindusthan International Kolkata, responded to this review, 8 June 2012
Dear Sir

Greetings from HHI Kolkata!!!

I would like to take this opportunity to thank you for your valuable feedback. I am glad that you had a memorable stay with us. Looking forward in seeing you again.

Regards

Ankur Siddiqui
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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701 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (171)
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English first
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 June 2012 via mobile

Service is simply amazing ... Have stayed here many times and have always been impressed. Rooms are clean and well maintained. Food is yummy but what takes it away is the new swimming pool area. The pool is one of the best I have seen and is the best pool among any of the properties I have stayed in. However at the entry of the hotel there is a lot of traffic on the road and as a business hotel they should have wifi complimentary.

Best hotel to stay in Kolkata- well located( apart from the traffic) -good service -yummy food!

Stayed June 2012, travelled on business
Helpful?
Thank Shreyaskampani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hhihotels, Director of Sales at Hotel Hindusthan International Kolkata, responded to this review, 8 June 2012
Dear Sir

Greetings from HHI Kolkata!!!

I would like to thank you for such a valuable feedback. Sir, it is feedback like these that highly motivate each and every member of the Group. Looking forward in seeing you again

Regards

Ankur Siddiqui
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
Level 4 Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 June 2012

The only reason i stay in HHI is because of its location and is a cheap bargain.

The staff of HHI call it as a 5 star property - that is a complete joke. Where is the lobby i wonder, there are some three - four sofas and that is all. You have a bar just adjacent but do not have high expectations.

The food at the buffet area has gone bad to worse. if you go for Ala Carte, you might be doing a big mistake the guys in the restaurant do not understand how to serve (the display, the quality of food and service). if you go for buffet just have it for lunch not for dinner, you might find the same thin that you had for lunch during dinner.

The location is great, you have very good eating joints near by (this is something i had to find out).

Room Tip: Avoid rooms on top of Underground if you want some peaceful sleep.
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adityawhatsup01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hhihotels, Director of Sales at Hotel Hindusthan International Kolkata, responded to this review, 5 June 2012
Dear Sir

Greetings from HHI Kolkata!!!

I would like to take this opportunity to thank you for your valuable suggestions. Sir, i can assure you that the management has taken this up seriously and your inputs have been shared with the Corporate Chef along with the F&B Team to ensure that we can meet up to your expectations on your next visit to the hotel.

We look forward in welcoming you back!!!

Regards

Ankur Siddiqui
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Kolkata hotels

Mumbai, India
Level 6 Contributor
108 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 3 June 2012

I have had the fortune and the misfortune of staying this property over the last 15 years some number of times. After a gap of 5 years, I had the opportunity to stay here and was very disappointed. I am sure the HHI brand over the years has helped them retain the 5Star rating (accompanied by the fact the Kolkata has a deficit of Star Hotels), but there is absolutely nothing starry about them - probably a 3 star at best.

A decade ago this was a better managed and serviced hotel, but not any more. The rooms are bad, smelly, bathrooms small and ill equipped. There were no tissues and instead of that a toilet roll was kept (which had been wet sometime and eventually dried out) I stayed in room no. 423 over looking the busy AJC bose road. The constant honking and traffic comes in the room as the windows are not sound proof. Sheets were yellow and dirty - supposed to be white - minibar empty and the floor had various stains. The self help tea tray was weird with low quality metal mugs and plates, a first for me !

The hotel is not well managed at all, and you can easily find rubbish hidden or concealed across the hotel. The restaurants are very basic - with amazingly high prices low quality food and nothing to write anywhere about.

The worse is the staff, untrained, unprofessional, unkept, rude, unconcerned and reeking of diffidences to guests who help them get their salaries. A rude reception, a bell desk attendant named Biplab, who will give you a luggage tag if you wait properly while he sits and takes his time to fill out forms etc., whilst a trainee who serves as his personal assistant scurries to get another register that you need to sign. Maybe they recruited their staff from the bank. But mind you , there palm is always out for a tip and less than 50 or 100 /- is an insult and you can see that the frown on their faces. I had this experience with every function from housekeeping to banquets to reception to room service. With the front desk and bell desk being the worst - actually closely contended by the banquet staff. The managers are worst - arrogant and rude and do not mind shouting loudly to their staff in a star restaurant. Rather their is one serious looking manager in the coffee shop, very think and lanky who gives you this very uncomfortable and interrogative look as you enter for breakfast, as if you are a criminal on run.

The feel that one gets is that the property has staff and labour issues and the real work is done by trainees as the staff sits and probably relaxes. The only good thing, is that it is in the city center and commute therefore is easy - but that's all.

So, if your business is important and you can stand an arrogant staff with no service culture or or the other properties are full or... they are very full and expensive - this is the poor option you have.

After 5 years - if I can I would avoid - last time a piece of broken glass in my food cut my tongue in this very hotel. Now after 5 years hold the same view - if you find a better option (difficult in Kolkata) take it.

Room Tip: If you "HAVE" to stay in this hotel then ask for rooms that do not over look the road, but...
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anirudh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hhihotels, Director of Sales at Hotel Hindusthan International Kolkata, responded to this review, 5 June 2012
Dear Sir

Greetings from HHI Kolkata!!!

I would like to thank you for your valuable comments and suggestions and can assure you that the management has taken this up seriously. I sincerely apologize for the inconvenience caused to your during your last visit and can assure you that we would live up to your expectations on your next trip.

Regards

Ankur Siddiqui
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
guwahati, Assam
Level 6 Contributor
56 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 June 2012

This is my second stay (refer my earlier review) in this Hotel. And I'm dissapointed once again. I stayed here for a single night alongwith my family on my return journey from Malaysia. Not much has changed in this Hotel, since my last trip here. But it has considerably degraded itself more on every front. As already mentioned in my previous reviews, other than their excellent location, and their famous club in the basement, there is no other reason to stay in this place. But my Company has booked me in this Hotel again. I feel sorry for my kids.

Room Tip: try to stay in higher floor rooms, but it is strongly advised to see the room before you pay and res...
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  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vishweshsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hhihotels, Director of Sales at Hotel Hindusthan International Kolkata, responded to this review, 5 June 2012
Dear Sir

Greetings from HHI Kolkata!!!

I would like to thank you for your valuable comments and suggestions. Sir, i would request you to let us know the room number that you were staying at so that the Front Office Team can do a thorough check of the room to ensure expectations are met. We look forward in seeing you again and can assure you that you would surely have a better stay with us.

Regards

Ankur Siddiqui
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Hindusthan International Kolkata

Property: Hotel Hindusthan International Kolkata
Address: 235 / 1 AJC Bose Road, Kolkata 700020, India
Region: India > West Bengal > Kolkata District > Kolkata
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in Kolkata
#24 Luxury Hotel in Kolkata
Price range (per night): ₹ 6,418 - ₹ 17,264
Hotel Class:4.5 star — Hotel Hindusthan International Kolkata 4.5*
Number of rooms: 184
Official Description (provided by the hotel):
HHI Kolkata needs no introduction, yet a walk into the place might make you wonder if you have reached a wrong destination. An overhauled new property, a premium fascia and a new-look lobby, welcome you into a whole new world. At every turn you discover a new face of your well-versed hotel. From the well-groomed staff to the friendly new outlets like the health-club or the swimming pool, everything throws a vibe of warmth around and reflects a sense of trendy living that enchants guests from world over. Ideally located in the center of the city, the hotel offers more than just good lodging. No wonder it is the preferred choice for fairy-tale weddings as much as for corporate power-talks. ... more   less 
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Also Known As:
Hotel Hindustan International
Hindustan International Kolkata
Hotel Hindusthan International Kolkata West Bengal

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