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Reviewed 21 April 2020

The Snow Lion is fine for many travelers that appreciate hostel style accommodations. Everyone there is friendly and does the best with what they have to work with.

It's on a very busy street, it's noisy, it's as clean as it can be, the rooms are unheated, bathrooms have limited hot water, and the breakfasts are average. Beds are firm...but the biggest issue is the mildew and black mold in rooms. It's very moist inside the rooms so the bedding has that continual damp feeling. Think of the Snow Lion as a cool, damp, noisy, cave.

It sits in a very busy area and within walking distance of many Darjeeling hot spots. It's inexpensive and meets the needs of many budget minded travelers....just not my needs.

Room tip: You may need earplugs in order to sleep past 4:00 am
Date of stay: October 2019
    • Location
    • Rooms
    • Service
1  Thank Eridere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snowlion Homestay, General Manager at Snow Lion HomeStay, responded to this reviewResponded 27 October 2020

Hi Eridere,
TashiDelek!!!
Thank you so much for taking time out to post your feedback. We have dehumidified and refurbished all our rooms. Hotels on Gandhi road charge upwards of 4k/5k. We are a family owned & managed property so we have kept our tarrif very reasonable to provide true value for money! Everyone appreciates our location with parking facilities esp families with elderly people.

Our rooms are standard size double rooms with a king-size bed and ideal for 2 persons however on guest request, we permit an extra person in a room. We provide Dunlop mattress with quilts, pillows and blankets.

We are centrally located on Gandhi road which is a continuation to the Mall on a straight gradient. There are many popular multi-cuisine restaurants & cafes along Gandhi road and Mall road. We serve choice of Eggs and toast with butter and jam/ Cereals/ Muesli/Porridge and Aloo paranthas/ Tawa rotis with Subzi along with tea/coffee and fruit for breakfast. Breakfast is served in our dining area from where the KanchenJunga mountain ranges can be viewed on a clear day & also from our Roof-Top terrace.

All our rooms have en suite (attached) bathroom with showers, hot & cold running water (24hrs), W.C, in-house telephone and remote control television with Cable TV (37 channels including BBC, Star TV, Zee, ESPN etc. WI-FI is freely accessible all over the property.

I am glad to inform you that we have upgraded all our rooms with Bhutan Pine wood panelling on the walls and Italian wooden flooring.We have 24 X 7 CCTV Surveillance enabled for security and safety measures of our guests.
It is always such a pleasure and humbling experience when your collective efforts are acknowledged. We are very happy that you enjoyed your stay with us during your vacation in Darjeeling & hope you come back soon in the near future!!!

We strive to treat all our guests with warmth, personalized service & hospitality. We are constantly trying to better ourselves on all aspects. I, on behalf of the entire Snowlion Homestay family thank you for choosing to stay with us and cherish the memories of your visit to this part of the world.
TashiDelek!!!
Gailly.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2020

Pros : Proximity to Chowrasta (Mall), Good, Courteous and helpful Staff, some good eating places nearby (this compensates the homestay not providing lunch or dinner). The owner, Mr. Gilly is a nice person, though mostly not seen. You can take his help for anything in Darjeeling. The homestay also has arrangements for sight seeing in and around Darjeeling.
Cons : Rooms with view no longer provide the view one would want. Construction on the roof of a building opposite the homestay block most part of the view. Carpets smelly and could do with some cleaning. Room heater is charged after the first night - something that was not informed by the staff before settling payment. Breakfast could be improved.

Room tip: View facing rooms on 2nd floor (201/202)
Date of stay: January 2020
    • Rooms
    • Cleanliness
    • Service
Thank AUMIT R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snowlionh, Owner at Snow Lion HomeStay, responded to this reviewResponded 25 January 2020

Hi Aumit,
TashiDelek!!!
Thank you so much for taking time out to post your valuable & positive feedback :-))
Pls check the hotel policies on MMT through which you booked. It is clearly mentioned that heater is complimentary for the 1st night only. Hotels on Gandhi road charge upwards of 4k/5k. We are a family owned & managed property so we have kept our tarrif very reasonable to provide true value for money!!!

Always a pleasure to have happy guests who are satisfied with our services. Everyone appreciates our location with parking facilities esp families with elderly people.

Our rooms are standard size double rooms with a king-size bed and ideal for 2 persons however on guest request, we permit an extra person in a room. We provide Dunlop mattress with quilts, pillows and blankets.

We are centrally located on Gandhi road which is a continuation to the Mall on a straight gradient. There are many popular multi-cuisine restaurants & cafes along Gandhi road and Mall road. We serve choice of Eggs and toast with butter and jam/ Cereals/ Muesli/Porridge and Aloo paranthas/ Tawa rotis with Subzi along with tea/coffee and fruit for breakfast. Breakfast is served in our dining area from where the KanchenJunga mountain ranges can be viewed on a clear day & also from our Roof-Top terrace.

All our rooms have en suite (attached) bathroom with showers, hot & cold running water (24hrs), W.C, in-house telephone and remote control television with Cable TV (37 channels including BBC, Star TV, Zee, ESPN etc. WI-FI is freely accessible all over the property.

I am glad to inform you that we have upgraded all our rooms with Bhutan Pine wood panelling on the walls and Italian wooden flooring.We have 24 X 7 CCTV Surveillance enabled for security and safety measures of our guests.
It is always such a pleasure and humbling experience when your collective efforts are acknowledged. We are very happy that you enjoyed your stay with us during your vacation in Darjeeling & hope you come back soon in the near future!!!

We strive to treat all our guests with warmth, personalized service & hospitality. We are constantly trying to better ourselves on all aspects. I, on behalf of the entire Snowlion Homestay family thank you for choosing to stay with us and cherish the memories of your visit to this part of the world.
TashiDelek!!!
Gailly.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2020 via mobile

Snowlion homestay is the best place to view Kanchenjunga from room/rooftop terrace with excellent room and room service as the added bonus.
Breakfast is good, the reception and breakfast room is nicely decorated presenting the local culture with various paintings. The homestay has generator and has 24hours hot water in washroom geyser. Even you will get hot water tap in basin also.
The location is excellent, just 5mins walk from mall road.
The best part was when we were leaving the homestay they honoured us with 'Uttoriyo' as their tradition and that too starting from elder person to younger. They wished us for our good luck and happy journey. This gesture really touched us.
I will definitely stay in this homestay when I go to Darjeeling again and will recommend to everyone.

Date of stay: January 2020
Trip type: Travelled with family
Thank Chandrani C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snowlionh, Owner at Snow Lion HomeStay, responded to this reviewResponded 10 January 2020

Hi Chandrani,
Happy New Year & TashiDelek!!!
Thank you so much for taking time out to post your valuable & positive feedback :-))
You have highlighted all the things that we as a team strive to excel, deliver & provide true value for money!!!
As is our motto, we provide true value for money! Always a pleasure to have happy guests who are satisfied with our services. Everyone appreciates our location with parking facilities esp families with elderly people.
Our rooms are standard size double rooms with a king-size bed and ideal for 2 persons however on guest request, we permit an extra person in a room. We provide Dunlop mattress with quilts, pillows and blankets.

We are centrally located on Gandhi road which is a continuation to the Mall on a straight gradient. There are many popular multi-cuisine restaurants & cafes along Gandhi road and Mall road. We serve choice of Eggs and toast with butter and jam/ Cereals/ Muesli/Porridge and Aloo paranthas/ Tawa rotis with Subzi along with tea/coffee and fruit for breakfast. Breakfast is served in our dining area from where the KanchenJunga mountain ranges can be viewed on a clear day & also from our Roof-Top terrace. Everyone appreciates our location with parking facilities esp families with elderly people.
All our rooms have en suite (attached) bathroom with showers, hot & cold running water (24hrs), W.C, in-house telephone and remote control television with Cable TV (37 channels including BBC, Star TV, Zee, ESPN etc. WI-FI is freely accessible all over the property.
I am glad to inform you that we have upgraded all our rooms with Bhutan Pine wood panelling on the walls and Italian wooden flooring.We have 24 X 7 CCTV Surveillance enabled for security and safety measures of our guests.
It is always such a pleasure and humbling experience when your collective efforts are acknowledged. We are very happy that you enjoyed your stay with us during your vacation in Darjeeling & hope you come back soon in the near future!!!

We strive to treat all our guests with warmth, personalized service & hospitality. We are constantly trying to better ourselves on all aspects. I, on behalf of the entire Snowlion Homestay family thank you for choosing to stay with us and cherish the memories of your visit to this part of the world.
TashiDelek!!!
Gailly.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2019

We were a family of 14 that visited Darjeeling to celebrate Christmas, and have returned with truck loads of memories associated with the place and most importantly, our homestay, Snow Lion. Welcomed with warm and smiling faces all through our 4 day stay, the pleasant and ever helpful family in charge was what made our experience all the more memorable. Clean rooms, good food, excellent service and a beautifully decorated hotel made us feel like we had found home away from home. Even though the mercury dipped way below our tolerance, the warm atmosphere of the hotel always made up for it. Special shoutout to Mr Gailly who was most cooperative in constantly updating our room bookings as our number of heads kept increasing, and on the whole, being the perfect host.

I would highly recommend Snow Lion Homestay to anyone who wishes to enjoy a homely atmosphere owned by this lovely family. We of course, would definitely visit them again.

Thank you once again to our Snow Lion family.
Tashi Delek! :)

Date of stay: December 2019
Trip type: Travelled with family
Thank sunainaperiwal3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snowlionh, Owner at Snow Lion HomeStay, responded to this reviewResponded 31 December 2019

Hi Sunaina,
Happy New Year & TashiDelek!!!
Thank you so much for taking time out to post your valuable & positive feedback :-))
You have highlighted all the things that we as a team strive to excel, deliver & provide true value for money!!!
As is our motto, we provide true value for money! Always a pleasure to have happy guests who are satisfied with our services. Everyone appreciates our location with parking facilities esp families with elderly people.
Our rooms are standard size double rooms with a king-size bed and ideal for 2 persons however on guest request, we permit an extra person in a room. We provide Dunlop mattress with quilts, pillows and blankets.

We are centrally located on Gandhi road which is a continuation to the Mall on a straight gradient. There are many popular multi-cuisine restaurants & cafes along Gandhi road and Mall road. We serve choice of Eggs and toast with butter and jam/ Cereals/ Muesli/Porridge and Aloo paranthas/ Tawa rotis with Subzi along with tea/coffee and fruit for breakfast. Breakfast is served in our dining area from where the KanchenJunga mountain ranges can be viewed on a clear day & also from our Roof-Top terrace. Everyone appreciates our location with parking facilities esp families with elderly people.
All our rooms have en suite (attached) bathroom with showers, hot & cold running water (24hrs), W.C, in-house telephone and remote control television with Cable TV (37 channels including BBC, Star TV, Zee, ESPN etc. WI-FI is freely accessible all over the property.
I am glad to inform you that we have upgraded all our rooms with Bhutan Pine wood panelling on the walls and Italian wooden flooring.We have 24 X 7 CCTV Surveillance enabled for security and safety measures of our guests.
It is always such a pleasure and humbling experience when your collective efforts are acknowledged. We are very happy that you enjoyed your stay with us during your vacation in Darjeeling & hope you come back soon in the near future!!!

We strive to treat all our guests with warmth, personalized service & hospitality. We are constantly trying to better ourselves on all aspects. I, on behalf of the entire Snowlion Homestay family thank you for choosing to stay with us and cherish the memories of your visit to this part of the world.
TashiDelek!!!
Gailly.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2019

The nights were very cold and we were offered heating in our room for RS200 additional per night, although it says free in the listing. Bedding smelt strongly of mothballs. Bathroom was very dirty and we had to ask for loo roll.
A very meagre breakfast was served painfully slowly.
This home stay does not represent good value for money or a comfortable place to stay.

Date of stay: November 2019
Trip type: Travelled with friends
Thank Yvonne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snowlion H, Owner at Snow Lion HomeStay, responded to this reviewResponded 25 November 2019

Hi,
Tashidelek!
Thankyou for your feedback and I spoke to the housekeeping staff regarding your room. They said that you did not leave the room key at the reception for housekeeping even though they asked you a couple of times. They would have happily changed the linen and toiletries!! My staff do not enter guestrooms without prior permission from them.

In the winter months, room heater is complimentary for the 1st night and chargeable after that and it is mentioned on my email reply and in the websites of partner OTA’s. Hotels on Gandhi road charge upwards of 4k/5k. We are a family owned & managed property so we have kept our tarrif very reasonable to provide true value for money!!!

Our rooms are 15ft x 17ft excluding the attached bathroom which is a standard size double room with a king-size bed and ideal for 2 persons, however on guest request, we permit an extra person in a room. We provide Dunlop mattress with quilts, pillows and blankets.

We are centrally located on Gandhi road which is a continuation to the Mall on a straight gradient. There are many popular multi-cuisine restaurants & cafes along Gandhi road and Mall road. We serve choice of Eggs and toast with butter and jam/ Cereals/ Muesli/Porridge or Aloo paranthas/ Tawa rotis with Subzi along with tea/coffee and fruit for breakfast. Breakfast is served in our dining area from where the KanchenJunga mountain ranges can be viewed on a clear day & also from our Roof-Top terrace. Everyone appreciates our location with parking facilities esp families with elderly people.

All our rooms have en suite (attached) bathroom with showers, hot & cold running water (24hrs), W.C, in-house telephone and remote control television with Cable TV (37 channels including BBC, Star TV, Zee, ESPN etc. WI-FI is freely accessible all over the property. I am glad to inform you that we have upgraded all our rooms with Bhutan Pine wood panelling on the walls and Italian wooden flooring.We have 24 X 7 CCTV Surveillance enabled for security and safety measures of our guests.

It is always such a pleasure and humbling experience when your collective efforts are acknowledged. We strive to treat all our guests with warmth, personalized service & hospitality. We are constantly trying to better ourselves on all aspects.
TashiDelek!!!
Gailly.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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