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“A satisfactory stay”

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Central Heritage Resort and Spa, Darjeeling
Ranked #17 of 97 Hotels in Darjeeling
London, UK
Level Contributor
83 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“A satisfactory stay”
Reviewed 28 October 2011

I was here for two nights in October 2011. Like most other buildings in West Bengal, this hotel clings to a cliff with its Reception on the top floor i.e. street level.. The layout of the guest areas are on mezzanines with the rooms letting off corridors, as you descend the stairs. On the lowest level is a large patio with 3 rooms letting off that - I had one of these. Notable that, during my stay, a well known UK tour group was staying and a Senior Indian Army Officer, so the hotel must be reliable. My room was large, as was the bed. Room TV and full complimentaries were provided. Staff visited to see if I was warm and turned on a large elecric fire. If I was still cold they would light the coal fire in the large hearth - I was not. Other guests later commented that they had not liked the smell of soot and had therefore changed rooms but it didn't bother me. Like other hotels, when there is a large group going through the showers you won't get much hot water and so it was here but I managed. The hotel implores you to save water yet did not supply a sink-plug which, to me, means a waste of hot water. Upstairs the public rooms are nicely laid out with very good views. Large flower displays are attractive. Wide-screen TVs tuned to satellite football at various points. At dinner, guests are served in the Dining Room from a reasonable Euro/Indian menu. However breakfast is a buffet affair which means carrying stuff from one mezzanine to another although, presumably, the staff will serve if required. Food portions and quality are satisfactory. Moreover the staff are are all helpful and considerate which makes the stay memorable. It is located about a 15 minute walk from the Railway Station and further up the hill but not difficult to find.

Room Tip: If stairs are not you, then request a room on the upper floors.
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  • Stayed October 2011, travelled solo
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Helpful?
1 Thank oldcodgerLondon_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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385 reviews from our community

Traveller rating
    122
    131
    75
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181
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
uk
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 24 October 2011

Fortune Resort Hotel is in 2 parts either side of Robertson rd in Darjeeling,One side appeared to be closed for the season but it is a good quality hotel that was very comfortable,clean and welcoming.The room we had was huge and looked out towards the snow capped mountains. The twin beds although rather hard had a duvet sheets and a blanket with 1 firm and 1 soft pillow. 2 armchairs and a cofee table situated in front of the tv comprised the rest of the furnishings plus the usual drawer space and hanging space. The bathroom was spotless with unlimited hot water and a wet room type shower!
The restaurant had a limited menu but the food was very good especially at breakfast when a choice of freshly cooked egg dishes were available along with many other excellent choices.
The staff are very helpful and extremely attentive, arranging a car for some local excursions and finding us some heaters for the chilly evenings .
Overall I would recommend this hotel to anyone,,

Room Tip: ask for either 121 or 122 which are on a seperate lower level
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  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marmaliser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucknow, India
1 review
Reviewed 11 September 2011

excellent hotel with very understanding and co-operative staff.the ambience of the hotel is calm.had a great time after travelling a long distance.it is a beautiful built property with all modern amenties.it is a great place to stay for everyone.room service is also very frequent.the management is very helpful and polite.the maintenance of the hotel is nice with exotic location also.i had a amazingly wonderful experience covering all the aspects of my stay.the rooms are spacious with all comforts.scenic view is vry beautiful.the unlimited variety of delicious food is available.i had a good time there and enjoyed my stay and i suggest everyone to visit this hotel.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
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Helpful?
Thank rohit320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akola, India
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 June 2011

The services of the hotel were very poor. The rooms are like a lodge in my life i had visited many hotels 3*, 4* & 5* also but never seen like this hotel. In the rooms there was a smell of (silen) that is water coming out of the walls etc.

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank sunny06111982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkanoria, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review, 3 July 2011
We regret the inconvenience. please share your room number so that the necessary action can be taken.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penang Island, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2011

Rooms are large with big beds. Staff are friendly. Noisy during the night because the nearby room guest having Karaoke. Good location and easy accessible to shopping street. No view from bedroom. Breakfast is good.

  • Stayed April 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BNellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Central Heritage Resort and Spa, Darjeeling

Property: Central Heritage Resort and Spa, Darjeeling
Address: Robertson Road, Darjeeling 734101, India (Formerly Fortune Resort Central, Darjeeling)
Phone Number:
Region: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #17 of 97 Hotels in Darjeeling
Price range (per night): ₹ 2,851 - ₹ 8,230
Hotel Class:3.5 star — Central Heritage Resort and Spa, Darjeeling 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
Central Heritage (formerly Fortune Resort Central) is a luxury holiday resort in Darjeeling, offering an experience of British heritage which has been a part of Darjeeling for more than a hundred years. The luxurious hotel is located near ‘the Mall’ and ‘Chowrasta’, the most famous spots and centre of all leisure activities of this beautiful hill station. The heritage block of this classic hotel was built in 1905 and offers elegantly appointed rooms with all the modern amenities. Experience the lavish 'British Raj' lifestyle as you take time off to relax and unwind yourself amidst breathtaking views. ... more   less 
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Also Known As:
Fortune Resort Central, Darjeeling Hotel Darjeeling
Fortune Hotel Central Darjeeling

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