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“it was the hopless hotel i had seen in my life” 1 of 5 bubbles
Review of Central Heritage Resort and Spa, Darjeeling

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Central Heritage Resort and Spa, Darjeeling
Ranked #14 of 90 Hotels in Darjeeling
Akola, India
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“it was the hopless hotel i had seen in my life”
1 of 5 bubbles Reviewed 25 June 2011

The services of the hotel were very poor. The rooms are like a lodge in my life i had visited many hotels 3*, 4* & 5* also but never seen like this hotel. In the rooms there was a smell of (silen) that is water coming out of the walls etc.

  • Stayed June 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank sunny06111982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkanoria, Public Relations Manager at Central Heritage Resort and Spa, Darjeeling, responded to this review, 3 July 2011
We regret the inconvenience. please share your room number so that the necessary action can be taken.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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347 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Penang Island, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 June 2011

Rooms are large with big beds. Staff are friendly. Noisy during the night because the nearby room guest having Karaoke. Good location and easy accessible to shopping street. No view from bedroom. Breakfast is good.

  • Stayed April 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BNellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delhi
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 June 2011

This was my second trip to Darjeeling and like the last time I stayed at Fortune Central Resort. I feel that the hotel, almost a heritage property, has been very well maintained and leaves a very positive impact right from the word go.

Hospitable staff, all desired amenities and a good restaurant sums up the positive experience.

The bar is definitely the best part of the hotel. Very different from the regular bar/lounges in other hotels, it seems to have a very strong hangover of the British Days.
Spending a few hours listening to the piano play is the best way to end your day.

Strongly recommended to all kinds of travelers.

  • Stayed May 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ankit27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkanoria, Owner at Central Heritage Resort and Spa, Darjeeling, responded to this review, 3 July 2011
Thank you very much for your encouraging words. we will keep working towards improving our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 16 May 2011

We have booked this hotel through Travel hot after reading reviews in trip advisor. This property is really amasing situated in the heart of Darjeeing. This property is one of the oldest property in darjeeling i.e 100 year old. The hotel rooms are completely covered with wood.
Wash rooms near to lobby was really good. Lobby persons helped us in getting wonderful Jackets by guiding us popular shops. We have been offered Suite room as a special upgrade offer ( with no addl charges) was really really amasing......

the room was very chilling ( I guess that night darjeeling recorded 1 Deg on 25 Dec 2010) and room heaters helped us a lot. However, the staff helped us by offering hot water packets which we have kept with in our blacket.

The service was not upto the mark on 2nd day due to very low crowd.

This resort is worth visit in darjeeling compared to any other hotel. You get preferrential treatment for regular fortune hotels.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank itscnub4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
186 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed 24 April 2011

We picked this hotel due to its link with the Fortune Chain. Hotel was really nothing great -- but overall staff was friendly food was above average fairly inexpensive USD 15-20 for a family of 4.

What was charming was in our room we had a fireplace and we in teh evening asked them to light it for us which was actually pretty cool.

  • Stayed May 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ashuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Central Heritage Resort and Spa, Darjeeling

Property: Central Heritage Resort and Spa, Darjeeling
Address: Robertson Road, Darjeeling 734101, India (Formerly Fortune Resort Central, Darjeeling)
Phone Number:
Region: India > West Bengal > Darjeeling
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #14 of 90 Hotels in Darjeeling
Price range (per night): ₹ 3,069 - ₹ 7,639
Hotel Class:3.5 star — Central Heritage Resort and Spa, Darjeeling 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
Central Heritage (formerly Fortune Resort Central) is a luxury holiday resort in Darjeeling, offering an experience of British heritage which has been a part of Darjeeling for more than a hundred years. The luxurious hotel is located near ‘the Mall’ and ‘Chowrasta’, the most famous spots and centre of all leisure activities of this beautiful hill station. The heritage block of this classic hotel was built in 1905 and offers elegantly appointed rooms with all the modern amenities. Experience the lavish 'British Raj' lifestyle as you take time off to relax and unwind yourself amidst breathtaking views. ... more   less 
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Also Known As:
Fortune Resort Central, Darjeeling Hotel Darjeeling
Fortune Hotel Central Darjeeling

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