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Reviewed 7 October 2018 via mobile

I stayed at Summit Yashshree for 2 nights and my experience was good
The hotel is located centrally in Darjeeling and can be reach on foot from Darjeeling Railway Station (15-20 mins)
Their breakfast is good and the food from the menu is tasty as well

Stayed: October 2018, travelled with family
Thank Sourabh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 1 week ago

Dear Guest,

Namaste!

Thank you for staying at Summit Hotels & Resorts and for your valuable feedback.

Happy to know that Summit was associated in making your stay a memorable one. It is heartening to know that you enjoyed your stay with us and the services and facilities extended by my team during your visit to the hotel exceeded your expectations. We are really grateful for such a wonderful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality & service.

I thank you for your positive feedback about the services offered. Guest satisfaction & delight are the two cornerstones of how we run this hotel and it gives us immense pleasure to share it with my staffs regarding your kind words and they are extremely happy to hear from you. We truly value your patronage & looking forward to welcoming you back to the Summit Hotels soon.

Yours in Hospitality,
Sushil Pradhan
Unit Manager
Summit Hotels & Resorts
Reservations: +918388877888
info@summithotels.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2018 via mobile

One of the best hotels in darjeeling. Prime location, affordable prices with beautiful view.
Cleanliness : 4.5/5
Food: 4.5/5
Staff :5/5

Special thanks to the staff :
Yuvraj Neelam Ramika Satyam Tatsam Pramod Shiva Bhawana

Highly recommended for family, friends vacation stay

Stayed: October 2018, travelled with friends
Thank shalikiwadhera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 6 October 2018

Dear Guest,

Namaste!

Thank you for staying at Summit Hotels & Resorts and for your valuable feedback.

Happy to know that Summit was associated in making your stay a memorable one. I appreciate your valuable comments regarding our staffs, services, cleanliness & food which you have graciously shared with us. It is very encouraging feedback from patrons like you which keep us motivated to strive for excellence in all aspects and we value it a lot.

It is only through your accolades that keep them going and creating unforgettable memories for our very valuable guests. We believe it is always the small things that make a world of difference & it pleases me to read that you have carried back a piece of us in your hearts. We truly value your patronage & look forward to welcoming you back to the Summit Hotels soon.

Yours in Hospitality,
Sushil Pradhan
Unit Manager
Summit Yashshree Suites & Spa
Reservations: +918388877888
info@summithotels.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018 via mobile

I stayed in this hotel from 27th Sept till 29th Sept 2018. It was amazing experience. Room was quite big with great valley view. They kept the property well decorated. Staffs were very friendly and helpful. They cared for every minute detail.

Stayed: September 2018, travelled with family
Thank 663zahida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 3 October 2018

Dear Guest,

Namaste!

Thank you for staying at Summit Hotels & Resorts and for your valuable feedback.

My team & I are delighted to know that you enjoyed your stay with us. I appreciate your valuable comments regarding our staff, services, spacious valley view facing rooms provided to you bu us. Guest satisfaction & delight are the two cornerstones of how we run this hotel. It is very encouraging feedback from patrons like you which keep us motivating to strive for excellence in all aspects and we value it a lot.

Our staffs are exceptional in their ability to ensure that our guests feels cared for & comfortable. Positive recognition is a tremendous source of inspiration to our exemplary staff. We believe it is always the small things that make a world of difference & it pleases me to read that you have carried back a piece of us in your hearts. We truly value your patronage & look forward to your continued visits soon.

Yours in Hospitality,
Sushil Pradhan
Unit Manager
Summit Yashshree Suites & Spa
Reservations: +918388877888
info@summithotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018 via mobile

Stay at the hotel was lovely. Staff was very courteous and friendly. Rooms could have been a bit spacious. Cleanliness and housekeeping was superb. Breakfast and food was simply great. Location was perfect, everything was in walking distance. Enjoyed my stay.

Stayed: September 2018, travelled with family
Thank Extraordinary821495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 3 October 2018

Dear Guest,

Namaste!

Thank you for staying at Summit Hotels & Resorts and for your valuable feedback.

Happy to know that Summit was associated in making your stay a memorable one. It is our utmost focus in the Summit Group to provide our guest with personalized services & facilities which meets high standards of hospitality. Each feedback from our guests allow us to learn, train & develop our team further. This is the only way we can work towards elevating our services & working on creating a seamless delivery process for any guest staying with us.

People are the backbone of our hotel. With their genuine care and perceptiveness they create delightful moments for our guests. We are truly fortunate to have such an amazing team. We are indebted to you for your kind words regarding every aspect of the hotel including the location, food, cleanliness, service and helpful & courteous staffs. Should you need any assistance in making a reservation or anything else, please do not hesitate to contact me.

Yours in Hospitality,
Sushil Pradhan
Unit Manager
Summit Yashshree Suites & Spa
Reservations: +918388877888
info@summithotels.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2018

Rooms were spacious, some rooms do not have windows and proper ventilation in the bathroom. We were greeted with slik cloth on arrival, staff was nice. Quality of food served is good. Corridoor and passage cleanliness should be improved. I recommend this hotel to people who wish to stay near the mall road at Darjeeling.

Room Tip: Good view of Darjeeling from Room, Spacious Rooms with Queen-Sized Beds, Nearest to Mall Road.
  • Stayed: September 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Nilesh_Patel_Mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Manager at Summit Yashshree Suites and Spa, responded to this reviewResponded 26 September 2018

Dear Guest,

Namaste!

Thank you for staying at Summit Hotels & Resorts and for your valuable feedback.

Happy to know that Summit was associated in making your stay a memorable one. It is heartening to know that you enjoyed your stay with us and the services and facilities extended by my team during your visit to the hotel exceeded your expectations. We are really grateful for such a wonderful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality & service.

Feedback is a gift and i wish to assure you that your feedback has been received in all seriousness and my team and I will work on rectifying the same. We look forward to creating many more memorable experience whenever you choose to avail our service in future.

Yours in Hospitality,
Sushil Pradhan
Unit Manager
Summit Yashshree Suites & Spa
Reservations: +918388877888
info@summithotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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