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Reviewed 4 April 2018 via mobile

Stay: very comfortable try n get the deluxe suite if possible it’s very spacious but the bathroom size is small but being a heritage property it’s acceptable.
Location: best . 1 min walk to Mall Road
Food:limited menu but very good in taste and quality.
Staff: very nice and polite staff very helpful and attentive great hospitality

Stayed: April 2018, travelled with family
Thank DrVaibhavS2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this reviewResponded 5 April 2018

Dear Dr Vaibhav !

Thank you so much for your feedback and appreciation!

Your praise and feedback is a great insight for us and my team to keep up the good work in the hotel

We have made a note of all the points you have very carefully and rightly pointed out !

We look forward to welcoming you back soon !

The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one .

Warm regards,
Mr Badal Majumdar,
General Manager,
The Elgin , Darjeeling,
Telephone - +91-354-2257226/2257227
Front Desk Mobile- +91- 8420199177
The Elgin Central Reservations -
+91-33-40646300/301/22269878
Email - reservations@elginhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2018

This is a hotel which has warmth, colonial charm & nostalgia for past times in spades. It seems to have been barely altered since its opening 125 years ago. It is so inviting with beautiful quality furniture & comfortable armchairs throughout, something that is almost always lacking from modern hotels of any status. There are plenty of places to have a quiet read or drink or chat in complete comfort & contentment. Our rooms, & there were two of them, were also well equipped in that regard & even had a coal fire if required! The service lacked for nothing. All this would point to a 5 star review but alas it doesn’t quite make it. It does fall short in several ways, some admittedly fairly trivial but cannot be ignored. I was slightly disappointed with the food & on one occasion it run out for some guests who were only 20 minutes late for dinner. There was no room safe or plug for the basin. The carpets are lovely but I twice slipped as they shifted on the polished wooden floor - something that needs urgent attention. These omissions could be excused but the lack of any soft down or feather pillows in the entire hotel cannot. I didn’t get a good night’s sleep because of this. Nevertheless this hotel has immense charm & it was a real pleasure to stay there.

Stayed: March 2018, travelled as a couple
1  Thank JAB142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this reviewResponded 21 March 2018

Dear Sir !

Thank you so much for your feedback and appreciation!

Your praise and feedback is a great insight for us for me and my team to keep up the good work in the hotel . We have made a note of all the points you have very carefully and rightly pointed out and we will make sure that your suggestions are actioned !

We look forward to welcoming you back soon ! The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one .

Warm regards,
Mr Badal Majumdar,
General Manager,
The Elgin , Darjeeling,
Telephone - +91-354-2257226/2257227
Front Desk Mobile- +91- 8420199177
The Elgin Central Reservations -
+91-33-40646300/301/22269878
Email - reservations@elginhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018 via mobile

I spent four wonderful days at this property with a friend of mine.
The sheer elegance of the property and the professionalism of the staff made our stay simply exquisite, all the flooring is wooden and the building is actually more than a century and half old.
Each day after a bit of sightseeing, one aches to get back to this heritage property to enjoy the sheer elegance found nowhere else.
Having high tea beside a roaring fire while it was raining and cold outside just made me feel so cosy.

Stayed: February 2018, travelled with friends
Thank Ouiseau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this reviewResponded 19 March 2018

Dear Sir !

Thank you so much for your feedback and appreciation!

Your praise and feedback is a great encouragement for me and my team to keep up the good work in the hotel .

We look forward to welcoming you back soon !

The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one .

Warm regards,
Mr Badal Majumdar,
General Manager,
The Elgin , Darjeeling,
Telephone - +91-354-2257226/2257227
Front Desk Mobile- +91- 8420199177
The Elgin Central Reservations -
+91-33-40646300/301/22269878
Email - reservations@elginhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

Was on a business trip which is quite unlikely reason to visit Darjeeling! This beautiful property which is the oldest ( 150 years and more may be) is very well kept. Service stands out and is exceptional under the leadership of Badal. Ideal location, good view of the city and some hills, close to the mall area. Great quality of cuisine. Overall an exceptional experience and must stay when in Darjeeling.

Stayed: March 2018, travelled on business
Thank ask99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this reviewResponded 18 March 2018

Dear Sir !

Thank you so much for your feedback and appreciation! Your praise and feedback is a great encouragement for me and my team to keep up the good work in the hotel .

We look forward to welcoming you back soon !

The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one .

Warm regards,
Mr Badal Majumdar,
General Manager,
The Elgin , Darjeeling,
Telephone - +91-354-2257226/2257227 Front Desk Mobile- +91- 8420199177
The Elgin Central Reservations -
+91-33-40646300/301/22269878
Email - reservations@elginhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2018 via mobile

Nice ambience and Well behaved staff
Excellent hospitality.
Dining room - excellently done up. Though very limited options in buffet during our visit.
Adequate sit out
View of Darjeeling city from Elgin is excellent

Stayed: March 2018, travelled with family
Thank kps c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this reviewResponded 10 March 2018

Dear Sir !

We thank you for your feedback and appreciation! We shall certainly be sharing your feedback with kitchen and management teams to see how we can add more variety to the food buffet as suggested by you ! we look forward to welcoming you soon again !

The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one .

Warm regards,
Mr Badal Majumdar,
General Manager,
The Elgin , Darjeeling,
Telephone - +91-354-2257226/2257227
Front Desk Mobile- +91- 8420199177
The Elgin Central Reservations -
+91-33-40646300/301/22269878
Email - reservations@elginhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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