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Reviewed 8 January 2018 via mobile

Though Darjeeling is a place I keep visiting again and again, this was my first stay in Windamere hotel. We stayed there from 29th December’17 to 1st Jan’18. We travelled with family and friends. We stayed in Observatory House. Our room numbers were OH - 7, 8, 9 & 11.
It’s beautiful. A heritage property right on the chowrasta. There are small cottages scattered on a large green area dotted with ancient pine trees and well managed gardens. Rooms were large and airy with colonial decor, and a live fireplace with fresh fire every evening.
Staffs are well behaved, courteous and very helpful. Only exception was the manager of the hotel. He is a nice guy but tend to loose his cool quickly.
The reason I gave four star to the hotel are, 1) the limited choice and supply of menu in the breakfast. 2) Non-availability of starters in the evening without 24 hours notice. It’s unbelievable that Darjeeling is running short on chicken or egg.
I would definitely like to stay there again.

Stayed: January 2018, travelled with family
1  Thank Sandeepa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2018

Hotel Windamere is one of the oldest hotels in Darjeeling. We were a group of around 25 people staying in this hotel for 3 nights.
The rooms were spacious but basic. The bathroom was well stocked with amenities. The most exciting feature about the rooms was the fireplace, giving the place a a very authentic vibe. The staff was very good. They did their best to make sure our stay was comfortable and trouble free. The hotel is decorated with old photographs and letters from the colonial era.
Of course, Windamere's most famous high tea was the highlight of our stay. High tea was served with freshly made scones and cream. Dinner was served in candle lit dining hall that added to the charm of the place. The food was good and the staff paid attention to our needs. Breakfast at Windamere was also a good experience. Unfortunately, we didn't get a clear day while we were there. But I can only imagine, how wonderful it would have been to sip one's freshly made Darjeeling tea while looking over the great Himalayan ranges.
The hotel is conveniently located close to the main shopping area as well.
I would certainly recommend this hotel if you are in this area and are interested in the colonial history of this place.

  • Stayed: March 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank DurontoGhurni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2018

While 'highly rated', we felt it a bit sad and past its prime. The setting is mood inspiring with old prints, letters and post cards from by-gone eras. The tea itself is a pleasant selection of items. In this day and age it would be more appropriate to have the waitress/hostess dressed in a lovely sari.

Stayed: October 2017, travelled with family
1  Thank Bilaspur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2017

This hotel is a great find and one of the quirkiest, quaintest hotels we have stayed in. We loved everything about it from the lovely log fire lit in our room every day an hot water bottles in our bed, to the afternoon tea and wonderful meals served in a great old fashioned restaurant. The staff were amazing, and all took the time to speak to us. The food is amazing especially the delicious steak and kidney pie! We had such a lovely time here we did not want to leave. We would like to thank Elizabeth and her wonderful staff for making us feel so welcome and making our stay so enjoyable. The could not do enough for us. I had lost my voice and therefore it must have been harder for everyone to understand me, but they did. Thank you everyone and we do hope that we get the chance to come back. Cannot give this hotel enough praise.

Room Tip: Alexander David Neel was a lovely large room with great seating area.
  • Stayed: December 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank BarkingBug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2017

The hotel is ina superb location and a classic British Colonial Hotel.
The Observatory, one of the sights in Darjeeling is very nearby.
The garden overlooks the monutains on one side and the Mall on another side
Had lunch at their restaurant.
Excellent continental (British style - eg fish pie) and Indian food.
The management including Mrs. Elizabeth Clark and Mrs. S. Rai are very gracious and welcoming

  • Stayed: November 2017, travelled as a couple
    • Value
    • Service
1  Thank analytic10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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