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Traveller rating
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All reviews suite room f b view from the balcony nice view excellent stay front office staff room service courteous staff great hospitality tasty food pleasant stay nice experience duplex kanchenjunga property mall road
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20 - 25 of 595 reviews
Reviewed 14 September 2022

This hotel is very good and well maintained property. Staffs are excellent. Food is also good. View is excellent. I’m a frequent traveler for official biz purpose and will recommend this hotel truest .

Date of stay: September 2022
Trip type: Travelled on business
Thank Sanjoydutta9007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at Summit Grace Hotel & Spa, responded to this reviewResponded 19 October 2022

Dear Guest,

Namaste!

Thank You for staying with Summit Hotels and Resorts and for your valuable feedback.

We are glad that you had a wonderful stay with us it was a pleasure to be at your service.

It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management.

Well it was a pleasure to have you here and we will be looking forward to your next stay with Summit properties.

Yours in Hospitality,
Unit Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2022

I am very happy with staff behaviour and room service, Bedroom also fine but food quality is not good I think food quality should be improved,The mountain view from the room was very nice but bathroom tap poper not working

Date of stay: August 2022
Trip type: Travelled with friends
Thank nandan54321
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at Summit Grace Hotel & Spa, responded to this reviewResponded 19 October 2022

Dear Guest,

Namaste!

Thank You for staying with Summit Hotels and Resorts and for your valuable feedback.

We are glad that you had a wonderful stay with us it was a pleasure to be at your service.

It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management.

Well it was a pleasure to have you here and we will be looking forward to your next stay with Summit properties.

Yours in Hospitality,
Unit Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2022 via mobile

Stay was very comfortable all the staff were very helpful rooms are very clean.. Going to visit second time also you can see the beautiful valley View from hotel. Very happy with the services rooms are very neat and clean

Date of stay: July 2022
Trip type: Travelled as a couple
Thank 167dharampals
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at Summit Grace Hotel & Spa, responded to this reviewResponded 19 October 2022

Dear Guest,

Namaste!

Thank You for staying with Summit Hotels and Resorts and for your valuable feedback.

We are glad that you had a wonderful stay with us it was a pleasure to be at your service.

It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management.

Well it was a pleasure to have you here and we will be looking forward to your next stay with Summit properties.

Yours in Hospitality,
Unit Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2022

We had to book here for only a day as our trip in late May had changed and we managed to get a room here

The hotel interiors, though compact, was nice. The room itself that we got was quite congested and could barely accommodate an extra bed! Could see room walls deteriorating and needing refubishment

Staff were great! Compact restaurant was decent! Good views from hotel balcony.

Location is a bit tricky to get to, especially if you dont have own vehicle - steep climb tires one out!

Overall not a bad option in Darjeeling - there are a couple of other Summit hotels closer to the mall road though.

Date of stay: May 2022
    • Value
    • Cleanliness
    • Service
Thank KSGC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at Summit Grace Hotel & Spa, responded to this reviewResponded 19 October 2022

Dear Guest,

Namaste!

Thank You for staying with Summit Hotels and Resorts and for your valuable feedback.

We are glad that you had a wonderful stay with us it was a pleasure to be at your service.

It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management.

Well it was a pleasure to have you here and we will be looking forward to your next stay with Summit properties.

Yours in Hospitality,
Unit Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2022

Very good service great hospitality rooms are very clean food were very tasty very helpful staff special front office staff Niyati Dupden and Ritesh front office staff make our stay very comfortable thank-you each and every one for the great hospitality......

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Ashvini_Datir
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at Summit Grace Hotel & Spa, responded to this reviewResponded 7 June 2022

Dear Guest,

Namaste!

Thank You for staying with Summit Hotels and Resorts and for your valuable feedback.

We are glad that you had a wonderful stay with us it was a pleasure to be at your service.

It was really heartening to know that we were able to meet your expectation in providing exceptional services and hospitality. As guest comfort and satisfaction are the two main motives behind running our business, I believe that your appreciation will definitely motivate us in bringing the best of everything and achieving new heights in the fields of hospitality and management.

Well it was a pleasure to have you here and we will be looking forward to your next stay with Summit properties.

Yours in Hospitality,
Unit Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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