Excellent room, nice view from window.Walkable distance from mall road.
Humble staff, provided breakfast even after 10:30 am even after it was wrapped up.
Excellent breakfast and dinner experience.
Provides buffet as well as room service. Very humble staff, I met with.
Only drawback is availability of hot water is for limited time. heaters, tea kettle and tea & coffee kits are available in rooms.
A very memorable stay.

Pros: 10 min away from mall road, 2 min away from taxi stand, spacious rooms, friendly staff, elevator which are difficult to find in Darjeeling hotels
Cons: Restaurant menu did not change for 3 days, limited to same number of dishes. Very limited options for breakfast buffet considering they charged 350/- per breakfast. Unreliable wifi, gets switched off at night. TV connection was intermittent with only free channels available. Lukewarm water in bathrooms only from 7 AM - 11AM and 7 PM to 11 PM
We almost missed our flight due to delayed checkout as there was no one in reception at 7AM and POS machine was not working, finally we had to somehow pool in all the cash we had to be able to checkout. (they did not allow us to settle the bill previous night).
there is a party hall in ground floor from which loud thumping music was heard even inside 4th floor rooms till night 9 PM. On one of the nights there was a power outage and entire hotel was in pitch darkness from 12.00 AM till sunrise (4.30AM). considering this is a 4star hotel we expected some basic power backup.

Over all hotel is good. Little inside and away from city centre point. Around 8-10 minutes walk from Mall road/Chauraha. Food is average to good. Staff is very good and co-operative. Service quality good. Parking available. Location wise quite and peace. Cleanliness - Good.