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All reviews gymkhana club nice view from window excellent breakfast and dinner walkable distance from mall road tea kettle vegetarian food humble staff excellent room hot water excellent stay room service memorable stay nice hotel cleanliness behaviour market beauty
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4 - 9 of 76 reviews
Reviewed 28 April 2022

Pros: 10 min away from mall road, 2 min away from taxi stand, spacious rooms, friendly staff, elevator which are difficult to find in Darjeeling hotels
Cons: Restaurant menu did not change for 3 days, limited to same number of dishes. Very limited options for breakfast buffet considering they charged 350/- per breakfast. Unreliable wifi, gets switched off at night. TV connection was intermittent with only free channels available. Lukewarm water in bathrooms only from 7 AM - 11AM and 7 PM to 11 PM
We almost missed our flight due to delayed checkout as there was no one in reception at 7AM and POS machine was not working, finally we had to somehow pool in all the cash we had to be able to checkout. (they did not allow us to settle the bill previous night).
there is a party hall in ground floor from which loud thumping music was heard even inside 4th floor rooms till night 9 PM. On one of the nights there was a power outage and entire hotel was in pitch darkness from 12.00 AM till sunrise (4.30AM). considering this is a 4star hotel we expected some basic power backup.

Date of stay: April 2022
    • Rooms
    • Cleanliness
    • Service
Thank Mallika R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 December 2021 via mobile

Over all hotel is good. Little inside and away from city centre point. Around 8-10 minutes walk from Mall road/Chauraha. Food is average to good. Staff is very good and co-operative. Service quality good. Parking available. Location wise quite and peace. Cleanliness - Good.

Room tip: For Hot water there is timing in hotel. For Sunrise point, reach to Tiger Hill as early as possible.
Date of stay: December 2021
Trip type: Travelled with family
1  Thank generalpwd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 November 2021 via mobile

This place does not deserve to be called a 4 star or a resort! Lack of basic amenities like Electricity and Hot water! Food variety was average! Washrooms were the worst. No toiletries or hand dryer which is a basic facility in even a 2 star place!
Staff was not cooperative except the restaurant. Location is good. 10 mins walk from the Mall

Room tip: Restaurant facilities not available inside the Hotel. Buy your own Body wash, shampoo, tooth paste etc in advance. No network in resturant
Date of stay: October 2021
Trip type: Travelled with family
1  Thank Flyer54482695603
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 October 2021

The hotel is situated conveniently close to the Chowrasta/Mall Road and opposite the famous Gymkhana Club. The rooms are spacious and clean. We stayed for a couple of nights but did not have any food so can't comment about it but they do serve only vegetarian food. They are currently following Covid specific protocols and the common areas are cleaned regularly. The staff are cooperative and helpful. They have a parking space as well. Overall we had a pleasant stay and the hotel is highly recommended.

Date of stay: October 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank SomakBhattacharyya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dorjey Bhutia, Owner at Sanderling Resort & Spa, responded to this reviewResponded 4 November 2021

Dear Guest, thank you for your wonderful feedback. Please visit us again!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2021

A good property to stay near Bhanu Chowk. Rooms were decent but view from few rooms was not great.
Good Points:
- the car reaches the hotel. they also have parking facility
- Very Good Location
- Pure Veg Kitchen and very tasty food
- Very Neat and Clean
- Very Courteous and Polite staff. I am very much thankful to Mr. Chandan & Team at the front Desk for amazing individual attention and Manish Thappa and team in the Kitchen for serving me and my family with the best he could.

Point for Improvement:
- There can be a kids play area with a few toys
- Food Menu must be elaborated. local veg dishes must be added
- Hot Water supply should be for 24 hours a day since its a cold place
- the approach road must be well lit up

Overall, a good stay

Date of stay: March 2021
    • Value
    • Cleanliness
    • Service
Thank RahulDT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dorjey Bhutia, Owner at Sanderling Resort & Spa, responded to this reviewResponded 8 July 2021

Dear Guest,

Thank you for your valuable feedback. It helps us strive for excellence in serving our guests. We have certainly noted down your points for improvement and have working on it as well. Hope to host to again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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