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All reviews running hot and cold water the main attraction excellent location in house restaurant rooms are big nice stay wooden flooring mr hrs kanchendzonga
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Reviewed 14 May 2018 via mobile

Location was good.left the keys for room service.some of my things got stolen.the shocking thing is when confronted to the owner they try to threat us.the story that bell boy told and owner told are totally different.
They totally defend there staffs and really misbehaved with us.hotel challet or revolver will be a better option.other thing is car is not allowed in this area.
So you have to carry your own luggage.or have to pay hotel staffs hundred rupees like we did.they did not provide any room heater and rooms are very chilling.atleast i locked my electronics things in the luggage otherwise my monetary loss will be more.

Stayed: December 2017, travelled with family
3  Thank Debangshu D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018

We stayed at the King's room in Old Bellevue between 28 April-2 May 2018 in Darjeeling. We are extremely disappointed by the hotel. The reasons are given below:

1. ZERO service- no staff is available during most of the times.
2. ZERO security- most of the times the reception is unattended and often several outsiders stay in the lobby, drink liquor and play music.
3. The manager Mr Paul cannot be seen during almost of the times. His superior Mr John is extremely rude. When I told him that for checking out I was waiting for Mr Paul to settle the dues for 30 minutes , he simply said 'Why didnt you call him? You have yourself wasted your time.'
4. We stayed for 4 days and no out cleaning was done on even one of these days.
5. The biggest problem I faced was while checking out when lthe hotel simply told that they will not accept card and they need to be paid in cash. All the ATM's of Darjeeling were out of service and I had to walk almost 4 km up and down to find an ATM to give the cash. This is completely against what was written in the booking confirmation email which said tariff could be paid in credit cards. On top of that I got this ultra rude behaviour from John.
6. The deal mentioned complimentary breakfast is included but they didnt provide it beyond 1 day and that too it was given extremely late. We had to argue for reducing final bill accordingly.
7. The entire path leading to the hotel is dark and is very risky as it rains frequently in Darjeeling. Its also on a considerable raised ground.

Overall, I think the owners have lost interest in running this hotel properly.

I would strongly recommend you to avoid this hotel.

  • Stayed: May 2018, travelled with friends
    • Value
    • Location
    • Service
4  Thank AnustupC3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2017

The main attraction of this property is its prime location. Situated at the darjeeling chowrasta just overlooking the mall. The staffs are well behaved and courteous. the bathroom is clean, and despite the warning( of scarcity of water in the hills), running water is available across 24 hrs. The main switches of the geysers in the bathroom are controlled at the main reception counter, and they switched it on, whenever requested.
A nice choice for the people who is planning a trip with family. They do not have a restaurant, only tea is served in the rooms if requested.

Room Tip: 25 and 27 at 1st floor
  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank Suman S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2017

Lovely hotel with comfortable rooms. Location of the Hotel is excellent, just few meters from Mall. Rooms are spacious, well maintained wooden flooring with 24 hrs running hot and cold water and have a good view of the mountains. No in-house restaurant but you can ask them to bring food from outside. The staffs are really friendly, helpful and polite. Thanks Mr. John for your great hospitality.

  • Stayed: March 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank abhik09135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2017

Excellent location. Nice view of Mall and Mt. Kanchendzonga. Everything is well accessed from this hotel. Situated within 5 mins of walk from the taxi stand. Mall is just within few meters from the Hotel. Hot water always available. Although we hard that the service is not that good but we did experience average service. View from most of the rooms are very nice. Not much happy with blankets as those were not looking very clean. Currently no in house dinning facility is available in this hotel. Although they bring food on order from outside without extra charge. But they mainly bring foods from a specific restaurant and provide only those food available in that restaurant. But overall we were happy and had a very good stay for two days in this hotel.

  • Stayed: March 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Ayan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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