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“Excellent view but slow service” 4 of 5 bubbles
Review of Sailung Hotel

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Sailung Hotel
Ranked #47 of 94 Hotels in Darjeeling
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent view but slow service”
4 of 5 bubbles Reviewed 6 January 2011

The hotel offers an excellent view of the Kanchenjunga from the rooms. Located on a no-traffic road and away from the hustle-bustle of the town. Great food and friendly staff. You can get assistance for taxi and travel to near-by cities also. However, the hotel lacks in basic facilities. Even when we had a suite (with 2 rooms) we were provided with only one room heater.

  • Stayed December 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank prianca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 reviews from our community

Traveller rating
    3
    12
    14
    1
    3
See reviews for
18
6
1
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Stanley, Idaho
Level Contributor
207 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 bubbles Reviewed 9 June 2009

Outstanding view--on north ridge directly facing Kachenjunga.
Quiet due to being on no-traffic road.
Friendly staff.

However, the hotel is a holiday home for various Indian corporations, so:
a. screaming children
b. unfamiliarity with Western tourist expectations, like toilet paper.

And since income is assured, some parts of hotel they seem to let slide--light fixtures sometimes without light bulbs, cable keeps going out. On the other hand, they're also revamping and remodeling parts of the hotel, so they seem to have some success.

Like much in Darjeeling, it's damp, including towels sometimes. If so, ask for a dry one. Ask for toilet paper. Ask and you shall receive (in the due course of time).

I suggest trying another, but not altogether rejecting this one. Darjeeling can be packed in the'season'--May-August.

  • Liked — view, staff help
  • Disliked — dampness, management inflexibility
  • Stayed May 2009, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank KeithHruza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sailung Hotel

Property: Sailung Hotel
Address: 22/1, B B Sarani Oakdene | East Mall, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling
Hotel Style:
Ranked #47 of 94 Hotels in Darjeeling
Price range (per night): ₹ 800 - ₹ 1,800
Number of rooms: 11

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