The ever present owner is the kindest, most helpful and knowledgeable hotel owner we have met. He has a terrific command of the English language and is up to date in all transportation and travel matters as well as rather well informed about the city's art historically, religiously or otherwise relevant aspects. His information was always accurate and kindly and abundantly provided. His crew is equally polite and helpful.
The hotel has no restaurant - only a room service with a modest selection of food -, but due to it's central location it is not an issue. And the owner and the staff are always ready to give you excellent suggestions for an eatery.