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11 - 16 of 588 reviews
Reviewed 29 July 2022

The food are awesome nice food options. wonderful experience for the dining and drinks the restaurant staff are very kind ad helpful so friendly with me when I came to the ibis because of the friendly team.name of the staff's Ajith,Rajesh,Bala,shiva,shebana,meba,Akil,thamotaran.

Date of stay: July 2022
Trip type: Travelled solo
Thank Omaribais
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vineesh Kurup, Other at ibis Chennai City Centre Hotel, responded to this reviewResponded 1 August 2022

Dear Guest,

Thank you for taking out time to share your feedback with us. We are delighted that you relished the culinary spread, and the services of our associates and the well-planned ambience impressed you.
It was a pleasure serving you and we’ll be looking forward to welcome you back for another excellent experience.

Sincerely,

Vineesh KURUP
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2022 via mobile

Excellent service, room was clean, food was good, staff were very nice. Location is great, everything is nearby. Room service was on time, housekeeping was great. Overall, had a very pleasant stay here in ibis. Thumbs up to Ajith, Mousom, Rajesh

Date of stay: July 2022
Trip type: Travelled on business
Thank Guide58273958000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vineesh Kurup, Other at ibis Chennai City Centre Hotel, responded to this reviewResponded 23 July 2022

Dear Guest,

Thank you for being a part of our family and taking the time out to review us and appreciate the hotel.

The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for.

Looking forward to seeing you soon at the ibis Chennai City Centre again.

Sincerely,

Vineesh KURUP
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2022 via mobile

Firstly, after reaching the property you need to find out the entrance of the hotel which is at the corner of the building. Secondly, the reception and restaurant area are located at the 5th floor. Room size is small and can accommodate maximum 2 persons. I found bathroom was abnormally small with only hand shower. Though room and bathroom were clean. I found staffs were very helpful and always ready to help you with smile. As a solo traveler my stay of two days was comfortable, however, I may not prefer this property for family stay.

Room tip: Rooms cannot accommodate more than two persons.
Date of stay: July 2022
Trip type: Travelled solo
Thank 96abhinavp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vineesh Kurup, Other at ibis Chennai City Centre Hotel, responded to this reviewResponded 21 July 2022

Dear Guest,

Thank you very much for taking time to share your feedback regarding your stay.

We pride ourselves in delivering a unique and special experience for all our guests therefore I am pleased that we were successful in achieving this for you.

ibis is a global brand and our rooms and bathrooms has been designed on the basis of extensive market survey keeping in mind maximum utilization of available space and pass on the cost benefits to our valued guests.

It was a great pleasure having you and it would be a privilege to welcome you back again soon.

Sincerely,

Vineesh KURUP
General Manager

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Reviewed 18 July 2022

Accor never warned me that this hotel is on the 5th floor of a multi-storey building The photos shown are misleading !!!!

Secondly food available in the hotel is strictly indian cuisine full of spice Again Accor never mentioned this on their web site .

Stay ruined my holiday and only saving grace for this hotel is its staff. They are cheerful, helpful and hard working. Accor be honest and mention the facts truly

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank nagagreg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vineesh Kurup, Other at ibis Chennai City Centre Hotel, responded to this reviewResponded 18 July 2022

Dear Guest,

It is with sincere regret that I note your dissatisfaction with our service and facilities and truly apologize for the inconvenience caused.

Please may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any recurrence.

I request you to please treat this incident as non-representative of the ibis experience and give us another opportunity to make amends.

Sincerely,

Vineesh KURUP
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2022

Thanks for your service Mr.Shiva
Warm welcoming
Good menu explain
Amazing service..
Congratulations for your future
Restaurants all staffs are nice
It's new experience with shive
Once again thanks shiva

Date of stay: May 2022
Trip type: Travelled on business
Thank N126be
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vineesh Kurup, Other at ibis Chennai City Centre Hotel, responded to this reviewResponded 15 July 2022

Dear Guest,

Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. I’m delighted that you had a wonderful visit and that you thoroughly enjoyed the hotel services.

I will sure pass on your lovely comments to Shiva.

It was a pleasure to have you stay with us and we look forward to welcoming you back.

Sincerely,

Vineesh KURUP
General Manager

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