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“Pleasant stay” 4 of 5 bubbles
Review of The Residency

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The Residency
Ranked #30 of 382 Hotels in Chennai
Kolkata, India
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Pleasant stay”
4 of 5 bubbles Reviewed 8 July 2012

A good business hotel with all amenities required for a pleasant stay. Staff was very helpfull and courteous. Food was good and reasonably priced. The breakfast buffet is adequate and has a large spread. Rooms were comfortable. Location is good. Only shortcoming is that there is no proper lobby to sit and wait for guests. Overall a good experience.

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank scoomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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522 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Goa
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 July 2012

The Residency ( 8th Jan 12 to 11th Jan 12 ) was a blessing after the Horrible experience at The Checkers. I checked out of The Checkers & checked in at The Residency & was most comfortable then on.The hotel is clean & the rooms are of a good size with all necessary amenities that one would need. Comfortable bed, good lighting & a clean bath area with good quality supplies. The food at the buffet restaurant was great & so also at the Chinese restaurant on the property. For the volume of people that the buffet restaurant handles it is always well maintained the dishes never run empty. Certainly a great experience in Chennai.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kamran S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
148 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 bubbles Reviewed 18 June 2012

The good
Fast trip from the airport.
24 hours check in (you check in at 10pm - you keep the room until 10pm next day). I didn't know and I found it hugely attractive.
Descent breakfast - descent room service at descent prices.
Rooms at 100usd, suites at 150usd.
Very helpful and reactive staff.
Bed and shower ok.
The bad and the ugly
Maintenance - well there is none - only cheap fixing.
Minibar fridge not working - hot coke - hot juice. No one ever showed up excepted someone to replace the warm drinks with chilled ones, which got warm within minutes.
Most of the electric sockets not working or in a very poor condition.
Aircon, when working, at full speed resulting in sub zero temperatures or switch off resulting in tropical temperatures. Nothing in between.
Door lock had to be repaired, internet up and down, and, and, and...... the list goes on and on.
Too much noise waking us up in the wee hours.
Changed rooms 2 times because of problems.

The hotel could be very attractive IF they had a motivated maintenance team. Now, even with a relatively attractive 24hrs check in price I may look for more stable alternatives

Room Tip: check the rooms before committing to one. Go to the higher floors. avoid the elevator area's. A...
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  • Stayed June 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Rybremnazoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombo, null, Sri Lanka
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 25 April 2012

I checked in to the hotel past midnight. the staff were very courteous and friendly. The room (executive room) was spacious and clean. Internet is free, good wi-fi reception in room. Many amneties were provided such as tea/coffee maker, iron and iron board, bath robe, bath slippers etc.
Very good room service. You find many types of foods around the clock and the food was served quite fast! If you are hungry, order the food and go for a quick shower. by the time you return food will be available. I stayed 3 nights, every day i got different meals ordered by me and all of them were quick and tasty.
As in many hotels AC is bit noisy and you can never get them to work... They are either too cold or too warm.
The bed was very comfortable and so were the pillows. You can enjoy the sleep.
Cable TV is available with so many channels.
Complimentary breakfast at the restaurant was very good. They have quite a large buffet spread, from Indian food to continental.
I didn't have time to explore other facilities like the Gym, but i am sure they will be good.
Place is very close to shopping centers of Chennai. It costs about Rs. 50 by trishaw.
If you intend travelling to hotel from airport by Taxi, go for government taxi service at the airport. It takes only 30 to 45 minutes from the airport. Government taxi is only 310 rupees whereas other taxis will charge you from 650 to 750 rupees. Only difference in government taxi is there is no AC and the appearance may not appeal.

  • Stayed April 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Zamtheman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune
Level Contributor
63 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 22 March 2012

I stayed for 3 nights and was impressed by the efficiency.

No hassles in check in check out. My one day stay was extended easily at a lesser price in fact. The 24 hour check out timings are really helpful.

The room was comfortable, spacious enough for one person. Good furniture and fittings. Excellent complimentary supplies in washroom - replnished everyday. Complimetary fruit dish everyday. The Wifi is free and fast enough for normal work. The room service is good and quick enough.

The breakfast spread is quite elaborate to cater to all tastes, with people eager to serve. The coffee shop and bar was also decent with wonderful papadams complimetary with drinks. Food quality is also good.

No room for complaints. Only observation - the rooom has only one usable socket for charging, but a minor issue.

Overall happy to have landed here.

Room Tip: Late risers get room on main road side else the sunrays come in early enough in Chennai!
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  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sanjayicon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Residency

Property: The Residency
Address: No 49 GN Chetty Road, Chennai 600017, India
Region: India > Tamil Nadu > Chennai District > Chennai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service
Hotel Style:
Ranked #30 of 382 Hotels in Chennai
Price range (per night): ₹ 3,959 - ₹ 6,039
Hotel Class:4 star — The Residency 4*
Number of rooms: 112
Reservation Options:
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