On my return to London I checked in for half a day at the hotel, I.e, from 2 pm to 1am.
That evening I had a relaxing facial at the spa which is designed to bring tranquility. A room service followed with a full fine dining experience for just a plate of puri and potato curry! All the staff were very curteous.
Early morning I Was provided with a chauffeured vehicle for the 5 minute trip to the airport. As we neared the airport I enquired whether I could get a porter, but was disappointed to hear that they were unlikely to be available at that time in the morning. Whilst I was pondering how I was going to tackle my heavy luggage I heard the chauffeur on the phone requesting someone to come to departures to meet us.
Within a couple of minutes a Radisson Rep who was already in the terminal to greet guests, rushed out, helped to load the trolley , and helped me right up to the check in counter, even though he seemed to be on the phone receiving instruction about guests who had already arrived or arriving imminently. Only after my luggage was placed in the conveyor belt did he leave.
THis is what I call good service.
- Official Description (provided by the hotel):
- Radisson Blu Hotel GRT Chennai is lifestyle Deluxe Business hotel conveniently located near Kamaraj-domestic and Anna-international airports. Within easy reach to industrial hub, IT corridor, shopping and beach. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Grt Chennai