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All reviews excellent service t nagar pondy bazaar travel desk pleasant stay excellent hotel breakfast spread special mention room service special thanks excellent stay delicious food the heart of the city great experience courteous staff great hospitality rooms are spacious
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Reviewed 22 September 2018

Over all it was a nice stay. Food was very good though a bit costly. Service is good...it's better to reduce the waiting time before check in. Room service also very good. Over all it was nice stay...

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Yugender S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, Front Office Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 22 September 2018

Dear Guest,
Vanakkam & Goodwishes!

Many thanks for taking out the time to share your review with us on this travel forum. Happy guests and happy reviews are always a great start to the day! Your commendations have been shared with the team and we are happy to have added value to your stay. Hope to see you again for many such wonderful vacations!
Best Regards,

Shivkiran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2018

Nice hotel to stay...buffet is good..but can change everyday...lst tine staying grt.. location quite near though u need transport... roons were clean. .aroma was good. wifi slightly weak at times..enjoyed my stay

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rmishalini
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, General Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 24 September 2018

Dear Guest,

Vanakkam and Good Wishes!

Thank you for taking time out for reviewing us on this esteemed platform. We are delighted to know that our culinary spread, strategic location, well maintained infrastructure made your stay a pleasant one. Your concern regarding the Wi-Fi has been shared with team.

Hope to see you soon for many such enriching stays.

Best Regards,
Shivkiran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2018 via mobile

This hotel is located in the heart of Tnagar and close to most commercial establishments. Rooms are great and hotel is quite family friendly. The cons would be for the breakfast service. By far one of the poorest I've seen. Of the few days there, one had me sitting in a congested area since they kept a part of the restaurant closed. Second day had me waiting for 15mins for a glass of water even after asking twice. You guys need to bring this at par to how you treat your guests in every other aspect which is good

Date of stay: September 2018
Trip type: Travelled on business
Thank Ameenopaul
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, Guest Relations Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 24 September 2018

Dear Guest,

Vanakkam and Good Wishes!

Your honest review of our hotel and hospitality is very much appreciated by the entire team. Guest feedback is important to us and essential for our consistent improvement. We assure you of quick and effective corrective steps and hope that you will continue choosing to stay with us in future too.

Best Regards,

Shivkiran

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Reviewed 20 September 2018

This hotel was perfect and everything was great. Everything clean and nice, staff super helpful and always available, food delicious. Location very nice. Spa in hotel also very good, we enjoyed couples treatments and they were excellent. Can't even find one bad thing to say.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 04032018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, General Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 24 September 2018

Dear Guest,
Vanakkam and Good Wishes!

Thank you for taking out time to share your feedback. It makes us glad that you and your loved ones enjoyed the experience. We do hope that you’ll us an opportunity to serve you as well.
Look forward to welcoming you soon!

Best Regards,
Shivkiran

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Reviewed 18 September 2018

The GRT Grand Chennai hotel is ideally located, especially for saree shoppers. Comfortable spacious room, friendly staff, excellent breakfast spread. However, reception desks seemed very small (just like a kiosk) for such a nice hotel.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank madhukar54
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrdChennaibyGRT, Public Relations Manager at Grand Chennai By GRT Hotels, responded to this reviewResponded 19 September 2018

Dear Guest,
Vanakkam and Good Wishes!

Thank you for the feedback. Our excellent services have always garnered us positive reviews from our guests. We are delighted to know that our location was convenient, rooms were spacious and the associates were friendly. It gives us pleasure to know that your stay was made better with our excellent breakfast spread. Your concern about the reception desk has been shared with the team.
We look forward to your continued patronage and many more enriching stays.

Best Regards,
Shivkiran

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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