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“Excellent Hospitality and Service”

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The Metroplace Hotels
Ranked #46 of 396 Hotels in Chennai
Certificate of Excellence
Bengaluru, India
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Excellent Hospitality and Service”
Reviewed 9 April 2012

I went on a family trip and was looking for a place to stay which was close to the VGP beach and MGM. Researched on Tripadvisor and booked this hotel for 5 of us. I am glad I booked this place.

The rooms are clean, spacious and comfortable. Bathrooms are sparkling clean. AC, TV and everything else in the room works well.

The price you pay for the rooms includes a complimentary buffet breakfast. The buffet spread was really good and excellent food ...Our family being all vegetarians and foodies :). I saw a lot of non-veg items too! Buffet also includes continental food.

Service is very good and the duty manager has the attitude "We are here to help you".

We had planned a family vacation to the beaches and we had a blast!

Room Tip: 1. Choose the rooms on the higher floor ..there was some drilling noise we could hear occasionally...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AvidTravelChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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159 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Japanese first
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  • Any
English first
Indian Rocks Beach, Florida
Level 4 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 March 2012

For me, the location was perfect since I was visiting the American International School which was literally behind the hotel. We spent all day at the school and shopped during the evening and came back to nice, clean, stylish rooms and hospitable, helpful staff. Shopping and town center are further north, but doable. We made major malls in 20 minutes, but trip can take up to one hour depending on traffic.The value for money is top. Not a hotel to hang out in, though, no luxuries although there was a mini gym and the breakfast was very, very good! Will go back if we visit the school again and if they keep the prices in the same range.

Room Tip: Renovating the 2nd. and 3rd. floor. Go as far up as possible! Was still awakened at 06:00 by vibrati...
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshwinVijay, Manager at The Metroplace Hotels, responded to this review, 11 April 2012
Dear Ms.Elena

Greetings from Asiana Place!

First of all I would like to thank you for taking the time to provide your valuable feedback.

We are glad to hear that you enjoyed your stay with us and you liked the rooms.We always strive to provide the best of hospitality and feedback such as yours gives us the motivation to continue the same.

Looking forward to welcome you back to the Asiana Place in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 February 2012

First of all, this is not the Asiana Hotel, Chennai, which I assumed is a five star hotel.
This one looks more like a three star hotel. Worst than the three stars is the loud construction noise the other reviewer (choochdude) mentioned. It did last from 6AM until 11PM. I complained to the front desk, and they said the construction site had the license to do just that!!! They switched me to another room in 9th floor, but the noise level was still loud. On top of that, the shower water was only lukewarm in both rooms I stayed. The breakfast buffet was less than mediocre - very few selections. And I didn't like the location either, it's part of big IT building, but there's nothing near-by other that the food court. I will tell our office in Chennai not to use hotel anymore.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank genesis22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at The Metroplace Hotels, responded to this review, 28 February 2012
Dear Guest
Thank you for taking the time to provide feedback from your stay at Asiana Place.

First of all, I would like to clarify that Asiana Place is a three star business class hotel and our rooms are sold at an average price of INR 4500 - 4900 only, whereas we still provide all amenities of a five star hotel such as 42” plasma television, fully loaded minibar, safe locker, ironing board & iron, bathrobes and slippers, hair dryer & shaving mirror in all the rooms. Our sister hotel, Asiana Hotel, is indeed a five star property.
With regard to the construction, I would like to apologize for the inconvenience caused and would like to explain that the noise is from our neighbouring building, of which we have no control. We do try our best to allocate rooms accordingly which as you mentioned, happened in your case as well.

With regard to the lack of hot water in your rooms, kindly let us know if you had informed the management of this problem, as we endeavor to take care of any such issue promptly.

Our breakfast buffet, consists of an international spread along with a variety of Indian and Asian dishes and also dosa & eggs made to order. If you feel this is 'less than mediocre', kindly elaborate on your feedback as to what you would like us to improve on.
Our location has been much appreciated by other corporates staying with us, as it is very convenient to their work sites and I am sure that was one of the primary reasons for your company to choose our hotel for your stay. The IT Park offers a secure environment with many facilities to suit the business traveller.

Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago - Go Bears!
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 21 February 2012

The only redeeming value of this place is its locations to some of the major IT corporations. There are virtually no ammenities. There was very loud construction work in the building until 11:00 pm and starting at 6:00AM! You could not sleep through it. Rooms, wallpaper look dirty, no clock radio in the room, flys/mosquitos flying around the reception, halls, etc. Don't see how anybody can say anything excellent about this place compared to other places. Last time we stayed at the Courtyard by Marriott. 110% nicer, but it was an hour ride to our offices. So, basically it is ammenities for the 1 hour ride through Chennai.

Room Tip: Go to another hotel!
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank choochdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at The Metroplace Hotels, responded to this review, 27 February 2012
Dear Sir

Thank you for taking the time to provide feedback from your stay at Asiana Place.

I would like to take this opportunity to apologize for the construction noise, and explain that the noise is from our neighboring building, of which we have no control. We do try our best to allocate rooms accordingly, so that only minimal noise is heard and also have taken appropriate action.

With regards to the pests, unfortunately this season they are found to be more than usual in the entire city and we are making every effort to eradicate this problem.

With regard to amenities, Asiana Place is a three star business hotel, and amenities such as 42” plasma television, fully loaded minibar, safe locker, ironing board & iron, bathrobes and slippers, hair dryer & shaving mirror have been provided, similar to five star hotels in India. Clock radios and DVD players were to be added shortly. Please advise us on what you feel are the amenities we are lacking, to help us enhance our product.

We take great pride in the cleanliness and hygiene of our rooms and hotel premises, and have been praised for this by many of our guests. Please do advise us on how the room was dirty. Being a new building, the wallpaper sustained water damage, and is in the process of being replaced.

Thank you once again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leipzig
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 February 2012

Asiana Place Hotel is a nice,great and modern high rise building amongst from some few
other great and modern high rise buildings amongst in a great area whitch is very quiet with
a beautiful park,much grass,beautiful trees.Around these area there is a great wall with barbed wire and there is police presence with weaponry for a safe and secure feeling.
All in Hotel is very clean,all the personnel on the reception desk are very kindly and very
helpful.Daily roomservice is exact.Breakfest,lunch and supper is delicious.Atmosphere in Hotel is quiet,at one's leisure,comfortable.I have understanding for the little smell,because
its importend to spray against mosquitos and so it is no risk.But in the rooms are air condi-
tioner.Windows are great but not to open.My stay in Asiana Place Hotel was first time and this
has been a pleasant experience for me.Daily I received grand help from all staff on travel desk,reception,from the hotel direction,hotel management and I received a own big car with
own driver for daily tripps to some interesting sightseeing in the near from Chennai,but
faraway to-about 200 km distance from Chennai and back,from early at morning to evening,
on same day.I was guest at the Asiana Place Hotel for one week and I came from Germany.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Herbert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Metroplace Hotels

Property: The Metroplace Hotels
Address: CSIR Road | Phase 3, Zenith Building, Ascendas IT Park, Chennai 600113, India
Region: India > Tamil Nadu > Chennai District > Chennai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #46 of 396 Hotels in Chennai
Price range (per night): ₹ 2,772 - ₹ 6,059
Hotel Class:3.5 star — The Metroplace Hotels 3.5*
Number of rooms: 54
Official Description (provided by the hotel):
The Metroplace Hotels is strategically located at Ascendas IT Park, Taramani, in the IT Corridor. The hotel is a 14 km drive from the airport and a 20km drive from the central railway station. It is well connected to the other parts of the city through an efficient network of roads and offers easy access to the main business, shopping and entertainment centers of Chennai. ... more   less 
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