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“Pathetic & Rude Staff”
Review of Malles Manotaa

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Malles Manotaa
Ranked #124 of 394 Hotels in Chennai
Bangalore, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Pathetic & Rude Staff”
Reviewed 17 June 2012

Pathetic Hotel Staff. Extremely bad and rude behavior. I called a day before my journey and asked them about room availabilities and was told plenty of rooms available. I asked them to book one over phone for me, they did not and told me to come in directly. So, I reached the place at about 5 am in the morning from bangalore, and to my rude shock, was told only the Executive Double Room was available, usual tactics to give the most expensive room to the customer. When I yelled at them and told them about yesterday's phone call, I was told to go and find out the person who spoke to me yesterday. having no option at 5 in the morning, I checked in to the hotel. The moment I reached the room, the same reception guy called me again, and told me the hotel had a 24 hour checkout policy, and since you checked in at 5 am , you will need to checkout at 5 am next day, or we will charge for one more day. I was extremely pissed off to even reply to that. I decided not to give these looters one penny extra, and diligently checked out at 5 am next morning, and went to office. Thanks to expedia, found another hotel nearby and stayed there from next day onwards.

The rooms and food are decent quality, but almost everything comes with a look of no-service-without-huge-tip, which is extremely uncomfortable. Would not recommend this hotel to anyone and would not visit this place ever again.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Asif_Raj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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143 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 10 May 2012 via mobile

Hotel is clean, food is good, rooms are spacious, toilet neat, service satisfactory, location great and price excellent. One of the best budget choice for business or family travel. I enjoyed it a lot. Real value for money.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank aanujj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wrexham, United Kingdom
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 14 April 2012

We cannot fault this hotel at all. It was immaculate and of a western standard. It reminded me of a holiday inn style hotel with all the facilities one would imagine. The room had a flat screen cable TV, AC, kettle and a great bathroom with powerful shower. The fast free wifi was a bonus and the on site restaurant provided good food and a nice complementary south Indian breakfast. If you're staying in Chennai and want comfortable, reliable, western style accommodation (at Indian prices) then definitely stay here

Stayed April 2012, travelled as a couple
Helpful?
3 Thank danhux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauritius
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 April 2012

Hello,

I would like to thank every staffs at the hotel for the warm welcome and service during my stay. I had stayed for 1 night from the 06 February 2012 - 07 February 2012. The food at the restaurant was delicious and had a really nice stay at the hotel. The room was clean and room service was excellent. There is also a projector in the restaurant upstairs and it's really amazing. You could relax having your food and there is always someone to take your order and you get food freshly prepared. Thanks a lot

Regards,
Kavi

Room Tip: Every room is unique
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kavi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
526 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
Reviewed 3 March 2012

Check in was quick and easy, the staff were welcoming and friendly. My room was comfortable and I would have rated it Very Good instead of average if it hadn't smelled incredibly smokey. It really was stinky. They said it was a non-smoking room, but obviously they don't really bother about it. For them, non-smoking apparently means that no one will be smoking while I'm there, which, obviously they wouldn't be.
On the positive side, the bed was comfy and the bathroom was clean and well-appointed. Location is surprisingly quiet for being so central and that's a real plus. There was wifi in the room, which worked quite well.
Breakfast was uninspiring but was included in the price. I sure wouldn't have paid extra for it.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Peregrineri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Malles Manotaa

Property: Malles Manotaa
Address: Periyar Road | T.Nagar, Chennai 600017, India
Region: India > Tamil Nadu > Chennai District > Chennai
Amenities:
Business Centre with Internet Access Free Parking Restaurant Room Service
Hotel Style:
Ranked #124 of 394 Hotels in Chennai
Price range (per night): ₹ 2,003 - ₹ 2,649
Hotel Class:3 star — Malles Manotaa 3*
Number of rooms: 20
Official Description (provided by the hotel):
Malles Manotaa, a premium business class budget serviced apartments located in business hub near Panagal Park, amidst T.Nagar, Nungambakkam, and Kodambakkam. Malles Manotaa ensures exquisite privacy, and comfort. Malles Manotaa promises an exclusive stay giving 24hr room service, quality food and ultimate privacy to its customers. Bloomed in the centre location giving access to various commercial establishments. With 24hr internet connectivity, conference halls and terrace garden makes it an ultimate destination for the corporates at an affordable price. Malles Manotaa provides the best service to ensure quality. ... more   less 
Reservation Options:
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Also Known As:
Malles Manotaa Hotel Chennai (Madras)

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