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“Very Good Hotel - Great Service”
Review of Taj Club House

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Taj Club House
Ranked #18 of 437 Hotels in Chennai
Certificate of Excellence
Reviewed 28 March 2012

We stayed here in February this year. We found most of the staff to be excellent. Food and service in the Beyond Indus restaurant were both superb. Rooms were very comfortable and well serviced, and the lobby and concierge staff were extremely helpful. The only exception was the Club house restaurant where the food was not as good and some staff were very inefficient.
Overall though, a very good place to stay in Chennai.

  • Stayed: February 2012, travelled as a couple
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Thank Vacationers2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,029 - 1,033 of 1,233 reviews

Reviewed 26 March 2012

I visited your cake shop yesterday at 7.30 pm. The service at the cake shop was shocking. The staff just grabbed the muffins with his bare hands and thrust them into a brown cover. I refused to accept the same. Even at local cake shops they handle the pastries with gloves. Whats happening to the Taj? This chap when questioned about handling food without gloves just shrugged and walked off. His indifference just took my breath away. I have always felt service and facilities at the Taj club house is substandard compared to services at your other hotels.

  • Stayed: March 2012, travelled with family
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4  Thank ramkay_manohar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2012

Comfortable stay at the Club House, helpful staff, comfortable modern room. Many use of the gym which has roof top location with good view over the city, along side pool and bar. There was a visiting DJ from Bangalore in the bar during my stay, which spiced up the hotel bar. Id return to the Club House, good airport pick up too. Only negative points were the lack of free wifi and the mosquitoes in the reception; but wouldnt put me off from going back!

  • Stayed: February 2012, travelled on business
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1  Thank StirlingSilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2012

Whilst not as well know as the Coromandel or the Connemara, this was an excellent hotel for several business trips to Chennai.
The service was excellent, and the staff could not have done enough for us.
There is a choice of restaurants, but eating, al fresco, on the roof in a balmy Chennai evening cannot be beaten.
I would definitely return to the Tab Club House (aka Taj Mount Road) if and when I'm back in Chennai.

  • Stayed: May 2011, travelled on business
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Thank Nigel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2012

I fell in love with this hotel - the architectural design is commendable and everything else adds to it! The interiors are elegant and the rooms are very sharp! The food at their Indian restaurant "Beyond Indus" was exquisite! By far, this was the best Taj hotel I have stayed at recently!

On the flip-side, they did mess up my pick-up from the airport and somehow they seem to have a bit of a gap with their internal communications (I experienced that in a couple different instances). The Duty Manager definitely did everything in her capacity to right the wrong and did more than make up for the disappointing experience at the airport (complimentary drop-off to the airport, special desert on the house at the restaurant and helping with airline check-in, etc). I was touched by how sincerely apologetic they were.

I will definitely stay there again when I am back in Chennai.

Room Tip: The rooms are terrific and you should be fine with any room!
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  • Stayed: March 2012, travelled solo
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2  Thank TravelingNut1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Taj Club House

Address: No 2, Club House Road | Landmark - Off Mount Rd, Near Spencer Signal, Chennai 600002, India
Phone Number:
Region: India > Tamil Nadu > Chennai District > Chennai > Royapettah , Nungambakkam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Chennai
#14 Romantic Hotel in Chennai
#14 Business Hotel in Chennai
#16 Luxury Hotel in Chennai
Price Range: ₹ 5,545 - ₹ 13,346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Taj Club House 5*
Number of rooms: 220
Official Description (provided by the hotel):
Located on Clubhouse Road – famous for its magnificent homes of British luminaries and as the original site of the renowned Madras Club.Taj Club House is a stylish contemporary hotel, with young and trendy food & beverage outlets & cutting edge technology. Taj Club House is the latest offering from Taj to Chennai, geared to meet the requirements of the "modern traveler" from offering ease of access to the modern fast paced world, to the comfort and style that the environs of the hotel offers. ... more   less 
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Also Known As:
Taj Club House Hotel Chennai (Madras)

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