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“We had a tough time at the and we'll go for better options next time!” 1 of 5 bubbles
Review of Rivera Hotel

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Rivera Hotel
Ranked #79 of 380 Hotels in Chennai
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“We had a tough time at the and we'll go for better options next time!”
1 of 5 bubbles Reviewed 5 July 2011

We booked this hotel for our holiday stay of 2 weeks. We have been to other hotels over the years but we have never come across such bad service. Me and my pregnant wife had a real tough time the night we checked in and we checked out of the place in 2 days due to various bad employees/management behavior. They said they include free internet but to my bad luck I couldn't check even my mails as they said their internet was down???!!!

I would HIGHLY recommend you to look into other options for your hotel booking.

Good luck! Hope they improve their service and attitude in the coming years just for the benefit of those who book! To finish I would say GOD SAVE RIVERA as it is a place I would definitely never ever come back and never recommend to my family/friends. Thank you very much for making our stay a very bad experience!

  • Stayed November 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank h0tmale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rivera875, Guest Relations Manager at Rivera Hotel, responded to this review, 24 March 2016
Dear Guest, Thank you for choosing to stay at Hotel Rivera and sparing time to share your review on Trip Advisor. We are extemely sorry for the inconvience caused from our side and
apologize us for all mistakes , For any further visits you can contact us directly so we could provide you the best hospitality service email : rivera_hotel@yahoo.co.in Look forward to the pleasure of welcoming you back at our hotel. Kind regards Lanaz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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35 reviews from our community

Traveller rating
    8
    15
    7
    1
    4
See reviews for
12
4
5
9
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
hyderabad
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 March 2010

This can be rated easily as the best hotel in the town, economical price as well as good value to your money

  • Stayed September 2009, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank iceman3525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rivera875, Guest Relations Manager at Rivera Hotel, responded to this review, 24 March 2016
Dear Guest, Thank you for choosing to stay at Hotel Rivera and sparing time to share your review on Trip Advisor. We thank you for your generous compliments on our service and product. Your kind words of appreciation has been a great source of inspiration for our team and has motivated them to serve better thus ensuring our guests take back fond memories. We do recommend you savour the delicacies from our Ritz restaurant Multi cuisine on your next visit to Hotel Rivera. Look forward to the pleasure of welcoming you back at our hotel. Kind regards Lanaz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rivera Hotel

Property: Rivera Hotel
Address: 943 Poonamallee High Road | Purasawakkam, Chennai 600084, India
Region: India > Tamil Nadu > Chennai District > Chennai
Amenities:
Restaurant
Hotel Style:
Ranked #79 of 380 Hotels in Chennai
Price range (per night): ₹ 1,362 - ₹ 96,377
Number of rooms: 53
Reservation Options:
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