I was very excited at the thought of staying in this heritage hotel but I am afraid there were a few things that really let this hotel down (compared to our other heritage hotel in Deogragh)
Pros-Our suite was beautiful with lovely furniture and a large comfortable bed,fast Internet and TV Cons-The standard of cleanliness around the pool and the pool itself left a lot to be desired and consequently there were more flies here than at any other hotel on our India trip.The support staff wore dirty uniforms and despite the desire to please had poor levels of English.The breakfast and food offered was extremely simple.Finally the water was cold/cool at the least -which made showering quite unpleasant despite the hot weather.The level of service was poor-When we complained about a broken TV in our children's room-we were told it would be fixed at the end of the season and despite the hotel being half full and the children's shower door hanging half off we were not offered another room only a shoulder shrug!
This hotel could be really lovely if a bit more attention was paid to the maintenance of the inside and outside of the building and level of service improved.
- Official Description (provided by the hotel):
- The Naila Bagh Palace is one of the oldest boutique Heritage properties of the pink city (Jaipur). Originally built in 1870, it was the then Prime Minister's residency. Now run by descendants of Fateh Singh Ji (ex prime minister), it is conveniently located in the heart of Jaipur. Close to almost all historical sights. The hotel has a billiard room, swimming pool and artwork on display amongst other facilities. ... more less
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- Also Known As:
- Naila Bagh Palace - Authentic Heritage Home Hotel Hotel Jaipur
- Naila Bagh Palace Jaipur, Rajasthan
- Naila Bagh Palace Hotel Jaipur