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“A good escape from City, bad service” 2 of 5 bubbles
Review of Kanchan Kesari Village Resort

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Kanchan Kesari Village Resort
Ranked #186 of 368 Hotels in Jaipur
New Delhi, India
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“A good escape from City, bad service”
2 of 5 bubbles Reviewed 7 February 2010

Kanchan keshri is an amazing escape from the crowd of city, though is only good for its location, food and cultural programs hosted at night. If your expectation includes customer service, better stay away from this place.

Management:
This hotel is run by absolutely unprofessional management with no sense of maintaining a standard or meeting the required benchmark to offer customer value for thier money.

Location:
The hotel is situated 17 kilometers from the heart of city, only feasible if you have your own car else you might not get transport from city to this place. Extremely busy Jaipur Ajmer highway will make you feel being close to a runway the entire night.

Property:
Rooms are preety small (not more than 120 sq ft.) and does not even match the expection of a 2 star hotel. None of the room have couch/sofa set, carpet, television, wardrobe, dressing table/mirror, study table and the furniture is also old, full of dust and ill maintained. Don't be surprised if you come across sheets on your bed which hasn't been changed from last few days or a non working refrigrator which is placed in the room just to accompany you. The hotel does not even have proper double bed quilts in a double bed room. You will be offered 2 different size and dirty quilts with a caveat that it's the best they can offer. Washrooms are pretty clean and maintained though with basic amemeties (only).

Food:
Its worth trying, the food is really good and you will thoroughly enjoy it. Try the "Jeeman" which serves unlimited Rajasthani food for INR 170. We have had all three meals inhouse and it was a nice experience. Unfortunately, they do not offer room service for any of the eatables, which is again disappointing.

Check In/Check out:

Reveals extremely poor management. None of the staff members has the sense of ownership and they feel free to pass you on to city office which is 17 kilometers away. On arrival they had no information about my booking and the advance payment. It took them 1 hour 15 minutes to find out details wherein myself and my wife had to stand outside on recepition. None of them had enough courtesy to make us feel comfortable with a glass of water. A strange policy which I have seen with them only among the hotels I have stayed world over is that you need to deposit advance payment more than twice of your room tariff which made no sense to me.

Check out was equally terrible, no one knew who will refund the amount back which was given as advance deposit. No bills being issued even after an argument of 30 minutes. I was promised that bills will be dispatched on my snailmail which I am waiting till writing of this review with no hope of they arriving.

On checkout, I pretty much understood the reason why I was the only occupant last night in their hotel. I am sure no one will ever became a repeat customer and they can have their staff members use the vacant property.

concluding, you can drop in this resort for a day out without booking it for overnight stay and enjoy the good food, but don't make a mistake of staying in here.

  • Liked — The theme, Food and the cultural programs
  • Disliked — Unprofessional Frontdesk, Poor customer service and terrible rooms
  • Stayed January 2010, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank Vikas216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanchanKesari, Public Relations Manager at Kanchan Kesari Village Resort, responded to this review, 5 August 2016
Thank u for the visit. Your detailed comments would be more welcome on listen@kanchankesari.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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29 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Delhi
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 9 June 2009

Kanchan Kesari

The name is not as familiar as ‘Chowki Dhani’ but Kanchan Kesari is a more affordable retreat based on the same concept, tucked away from the main city. Not willing to compromise on quality by catering to large volumes, it has kept the rooms minimal (about 10-12) and rises to the promise of privacy and grandeur.

Relax in the hut shaped rooms with colourful interiors and start the day with a dip in the swimming pool outside. You can chose to stay indoors during the day or simply stroll about the lush green campus of Kanchan Kesari or ride to the famous Jaipur markets for the typical bandhez clothes or stone jewellery or nagraas. In the evening go for a cozy boat ride and whisper promises to your partner as the paddle boat sprawls under the mini-bridge and then cross over to the magician’s hut for an enthralling performance that is reverberated in the loud applause that marks his varied tricks. This is only the beginning, as the sky begins to darken the resort turns into a hub of a variety of activities. The evening rushes you by as you move from one stall or halt to another. (I am deliberately refraining from expounding on all the stalls to keep your excitement up, all I can promise is that it’s a great experience and you wont be bored for even a minute). Did I tell you there is also a pony, camel and elephant ride for the kids and adults to explore?

The activities won’t tire your spirits but definitely bring you good appetite…head straight for the large mud hut in the heart of the resort! Lined with colourful paintings this low roof structure hosts you to a HOT rajasthani meal. The dining is an experience that will never leave you. The hut has 2 sections, and gives you the option to choose from eating the traditional way or angrezi style. If you chose the desi style you are seated on a carpet while the meal is served on small stools in a large thali with countless small katoris by traditionally attired men. The hosts wont tire as they dole out popular delicacies one after another straight from the oven(angithi/chulha). I recommend you select this style for dinner and go back to the spoon and fork style for breakfast. Talking of breakfast, my mouth waters at the memory of the sizzling aloo paranthas and hot milk (the place is known for high quality milk).

The night by the poolside can be the most romantic one you ever spent with your loved one, just sit hand in hand outside your room looking up at a quiet sky and gleaning moon perched above the swirling green trees. For a moment you will wonder if indeed you are in the capital city of India’s desertland. Best part of this place is that MOST of the fun things you did in the evening were on-the-house including the dinner and breakfast. Kanchan Kesari caters to all-be it a couple looking for a cozy outing or a family with kids looking for an active weekend. Just 5 hours drive by road from NCR, it’s a destination you mustn’t miss!

  • Liked — food and theme
  • Disliked — carpets in room
  • Stayed February 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank nitin_malhotra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanchanKesari, Public Relations Manager at Kanchan Kesari Village Resort, responded to this review, 5 August 2016
Thank you...we remain committed to our core principle....value for money in whatever we offer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kanchan Kesari Village Resort

Property: Kanchan Kesari Village Resort
Address: Ajmer Road (Delhi-Mumbai NH-8) | Mahapura Mod (City Outskirts), Jaipur 302026, India
Region: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Jaipur
Price range (per night): ₹ 3,823 - ₹ 5,803
Hotel Class:2 star — Kanchan Kesari Village Resort 2*
Number of rooms: 20
Official Description (provided by the hotel):
Kanchan Kesari Village ( so named after the owner's parents) is an ethnic theme based amusement complex where there is something for all age groups. The village is located just 15 minutes away from Jaipur on the Jaipur - Ajmer National Highway, set amidst 10 bighas of sprawling landscaped gardens. Kids can enjoy the swings & slides and be enthralled by the magic show. Ladies can host kitty parties in the Pangat which offers a leisurely view of the boating lake. Gentlemen can show their chivalry by pedaling their better halves in the self driven boats. Elderly citizens can watch over their beloved while relaxing on the hand woven village cots. Camel, the ship of the desert, is also available for your distant guests. ... more   less 
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Also Known As:
Kanchan Kesari Village Resort Jaipur, Rajasthan

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