We used Unseen tours for a 5day/4night tour of Agra, Jaipur, Udaipur.
They are responsive and accommodating and prices are reasonable (we only got driver and guides). Our driver (Satish) was very good, always smiling and was making efforts to ensure our trip was memorable. The guides provided were quite knowledgeable and experienced although do expect your experience to differ from place to place.
Generally when you visit India schedules/timings are quite loose so you need to keep both the tour operator and driver true to the plan they have provided so you don't miss out on anything. Don't expect a clear itinerary every day, this is something that we had to manage ourselves and in many talk to both the operator and driver to make sure we visited what was on our original plan.
Overall we had a very good , unique experience and the people we dealt with were responsive, accommodating just a little less proactive than one might expect.
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