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Reviewed 3 weeks ago

Our stay at Hotel was most perfect and memorable. The Staff of Marble Arch and Mainly Sheaf Mr Kuldeep, Duty managers and Mr Akmal and Mr Balwant had made our stay memorable. To mention few, Check-In, House keeping, Mougal Garden, Spa service and Live Shahnai Music in morning and cultural activity in evening.

  • Stayed: September 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank KetanUpadhyay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jai Mahal P, General Manager at Taj Jai Mahal Palace Jaipur, responded to this reviewResponded 2 weeks ago

Dear Mr. Upadhyay,

I really appreciate you sparing your valuable time to review us on Tripadvisor.

The Taj Jai Mahal Palace is a great new way to experience the fabled City “Jaipur”. Set amidst 18 acres of beautifully landscaped Mughal gardens, was home to the Prime Minister of the Royal cabinet of the Maharajas. It is an incomparable Palace that dates back to 1745 A.D. In the finest tradition of Rajput hospitality, the Taj Jai Mahal Palace is a masterpiece in the Indo Saracenic style of architecture. It blends spotlight grabbing opulence with tantalizing comforts that transport guests to a world of Rajasthani magnificence that was once the sole preserve of Maharajas. It’s elegantly appointed rooms, marbled corridors and majestic gardens echo history, and every corner has a story to tell. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Taj to our guests.

It was our pleasure to host you and we are glad you had a comfortable stay in our palace. Thank you for highly appreciating the property, staff and their hospitable services. I will be delighted to convey your kind words of encouragement to the entire team. Many elements come together to create a seamless experience and all of this rides on the shoulders of our young team. I am honored to be among them as we go about creating bespoke experiences and lifelong impressions for each of our guests.

Thank you for your kind commentary on the service you have received at all our hotels and we look forward to welcoming you back soon The entire team at Taj Jai Mahal Palace joins me in welcoming you back on your next trip to the pink city!

Kind Regards,

Varun Nigam
General Manager
T 91 141 660 1111 F 91 141 222 0707
D 91 141 660 1111

varun.nigam@tajhotels.com
Taj Jai Mahal Palace,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Wife on electric scooter, porter grabbed bags and I was saying that someone else was saying to go the other way. He insisted no and started up stairs after a long hallway. Had to run up steps to get luggage. Next through bowels of hotels service elevators to a room, told I could use same rout to get down.
Manager shows up 30 minutes later apologizing and wanting to change the room after we were unpacked. Explained his people would move it all, up 3 steps to new room 50 feet away but easy access to hall and central elevator to take us to lobby and restaurant.
After a long day touring in 100deg heat we missed dinner and show included in tour because we had no time to shower. Besides the fact that it was 97 degrees outside where the activities were.
Gorgeous handicap room in spite of everything!

Stayed: May 2018, travelled as a couple
1  Thank samuelp966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I stayed at Jai Mahal Palace from 11 to 13 sep 2018 with my family. Excellent room, impeccable services
Special thanks to Ms Virendra from security who assist us in smooth checkin and to mr. piyush jain in front office to help at each and every stage of our stay there. Forget to mention name for Mr Aslam at f and b for advising the best menu at cinnamom restaurant.

Thanks
Akhilesh Soni

Stayed: September 2018, travelled with family
1  Thank caakhileshsoni86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jai Mahal P, General Manager at Taj Jai Mahal Palace Jaipur, responded to this reviewResponded 2 weeks ago

Dear Mr. Soni,

I really appreciate you sparing your valuable time to review us on Tripadvisor. The Taj Jai Mahal Palace is a great new way to experience the fabled City “Jaipur”. Set amidst 18 acres of beautifully landscaped Mughal gardens, was home to the Prime Minister of the Royal cabinet of the Maharajas. It is an incomparable Palace that dates back to 1745 A.D. In the finest tradition of Rajput hospitality, the Taj Jai Mahal Palace is a masterpiece in the Indo Saracenic style of architecture. It blends spotlight grabbing opulence with tantalizing comforts that transport guests to a world of Rajasthani magnificence that was once the sole preserve of Maharajas. It’s elegantly appointed rooms, marbled corridors and majestic gardens echo history, and every corner has a story to tell. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Taj to our guests.

It was our pleasure to host you and we are glad you had a comfortable stay in our palace. Thank you for highly appreciating the property, staff and their hospitable services. I will be delighted to convey your kind words of encouragement to the entire team. Many elements come together to create a seamless experience and all of this rides on the shoulders of our young team. I am honored to be among them as we go about creating bespoke experiences and lifelong impressions for each of our guests.

Thank you for your kind commentary on the service you have received at all our hotels and we look forward to welcoming you back soon The entire team at Taj Jai Mahal Palace joins me in welcoming you back on your next trip to the pink city!

Kind Regards,

Varun Nigam
General Manager
T 91 141 660 1111 F 91 141 222 0707
D 91 141 660 1111

varun.nigam@tajhotels.com
Taj Jai Mahal Palace,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Our maiden trip to Jaipur. We had a most comfortable stay at the Taj Jai Mahal Palace, felt pampered :) Value for money. The hotel is well located, easily accessable.We returned with beautiful memories. Would love to make a trip again.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
1  Thank delice0918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jai Mahal P, General Manager at Taj Jai Mahal Palace Jaipur, responded to this reviewResponded 2 weeks ago

Dear Guest,

I really appreciate you sparing your valuable time to review us on Tripadvisor.

The Taj Jai Mahal Palace is a great new way to experience the fabled City “Jaipur”. Set amidst 18 acres of beautifully landscaped Mughal gardens, was home to the Prime Minister of the Royal cabinet of the Maharajas. It is an incomparable Palace that dates back to 1745 A.D. In the finest tradition of Rajput hospitality, the Taj Jai Mahal Palace is a masterpiece in the Indo Saracenic style of architecture. It blends spotlight grabbing opulence with tantalizing comforts that transport guests to a world of Rajasthani magnificence that was once the sole preserve of Maharajas. It’s elegantly appointed rooms, marbled corridors and majestic gardens echo history, and every corner has a story to tell. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Taj to our guests.

It was our pleasure to host you and we are glad you had a comfortable stay in our palace. Thank you for highly appreciating the property, staff and their hospitable services. I will be delighted to convey your kind words of encouragement to the entire team. Many elements come together to create a seamless experience and all of this rides on the shoulders of our young team. I am honored to be among them as we go about creating bespoke experiences and lifelong impressions for each of our guests.

Thank you for your kind commentary on the service you have received at all our hotels and we look forward to welcoming you back soon The entire team at Taj Jai Mahal Palace joins me in welcoming you back on your next trip to the pink city!

Kind Regards,

Varun Nigam
General Manager T 91 141 660 1111 F 91 141 222 0707
D 91 141 660 1111

varun.nigam@tajhotels.com
Taj Jai Mahal Palace,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We stayed for 5 nights during May 2018. My partner and I was both celebrating turning the big 50 during May.
The hotel kindly upgraded our room and wow what a room we was given, just beautiful and comfortable with everything you need.
The hotel and surrounding gardens was beyond expectation we was both overwhelmed at how stunning it all was.
The staff and service was outstanding and made us feel very special. The restaurant manager Bhanu Dadhich took time out to explain the different Indian foods and ensured our food was always amazing. All the food we had at the hotel was amazing there are a selection of restuarants with a large variety of foods including a very tasty Italian.
The swimming pool is large, very clean and well cared for with sun loungers set in the sun and shade. The pool area is set in stunning gardens, It was such a pleasure to sit and relax watching the green parrots flying, the monkeys jumping through the trees and the peacocks displaying beautiful tail feathers.
The hotel offered evening performances of folk dancing with music and puppet show etc. Each morning there was always a lovely horse and cart with driver in the hotel driveway for guests to use.
Each day there would be something left in our room for when we returned eg chocolates, fruit etc. On our very last night we returned to our room having been out in the afternoon heat in the city to find our room had been covered with red rose petals including a filled bath with rose petals. There was also a bunch of red roses and a birthday cake. We can honestly say this was such a lovely surprise and this is something that we will never forget.
We will never forget the 5 nights we had at Taj Jai Mahal Palace. It is truly a stunning hotel with superb staff that made our 50 birthday holiday extra special - Thank you

  • Stayed: May 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank GlobeTrekker111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jai Mahal P, General Manager at Taj Jai Mahal Palace Jaipur, responded to this reviewResponded 2 weeks ago

Dear Guest,

I really appreciate you sparing your valuable time to review us on Tripadvisor.

The Taj Jai Mahal Palace is a great new way to experience the fabled City “Jaipur”. Set amidst 18 acres of beautifully landscaped Mughal gardens, was home to the Prime Minister of the Royal cabinet of the Maharajas. It is an incomparable Palace that dates back to 1745 A.D. In the finest tradition of Rajput hospitality, the Taj Jai Mahal Palace is a masterpiece in the Indo Saracenic style of architecture. It blends spotlight grabbing opulence with tantalizing comforts that transport guests to a world of Rajasthani magnificence that was once the sole preserve of Maharajas. It’s elegantly appointed rooms, marbled corridors and majestic gardens echo history, and every corner has a story to tell. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Taj to our guests.

It was our pleasure to host you and we are glad you had a comfortable stay in our palace. Thank you for highly appreciating the property, staff and their hospitable services. I will be delighted to convey your kind words of encouragement to the entire team. Many elements come together to create a seamless experience and all of this rides on the shoulders of our young team. I am honored to be among them as we go about creating bespoke experiences and lifelong impressions for each of our guests.

Thank you for your kind commentary on the service you have received at all our hotels and we look forward to welcoming you back soon The entire team at Taj Jai Mahal Palace joins me in welcoming you back on your next trip to the pink city!

Kind Regards,

Varun Nigam
General Manager T 91 141 660 1111 F 91 141 222 0707
D 91 141 660 1111

varun.nigam@tajhotels.com
Taj Jai Mahal Palace,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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