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All reviews heritage hotel like royalty puppet show the general manager beautiful property indian food hotel management a wonderful stay old city luxury hospitality ambience marble
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Reviewed 15 November 2011

Its a oasis in the desert the entrance is simple but as you go in the magnificance and grandeur the attention to detail and the picture gallery and museums take you to a dream world of history and royalty worth a visit thanks to the staff they made our stay memorable

Date of stay: November 2011
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4  Thank travelhighclass
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gmrajpalace, General Manager at The Raj Palace, responded to this reviewResponded 30 July 2012

Thank you so very much for your good comments. We look forward to serving you again in near future
Best Regards

Ankur Rara
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2011

It is a very beautiful hotel. Located in the center of Jaipur city. Hospitality is amazing. I felt royal when i entered the hotel. Once in a life time one should definitely visit this beautiful hotel.

Room tip: All rooms are special and beautiful. It will make you feel royal.
Date of stay: November 2011
  • Trip type: Travelled with friends
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Thank pankajkc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gmrajpalace, General Manager at The Raj Palace, responded to this reviewResponded 30 November 2012

Dear Sir,
Thank you for sharing your thought with us and we make sure that each of your geusts are looked after very well and we shall do the same in the years to come

Thanks once again
Ankur Rara
General Manager
The Raj Palace

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Reviewed 27 August 2011

We stayed in this beautiful hertage hotel during the quiet season and think we might have been the only guests one night. It is a lovely old heritage hotel with integral museum! Old style rooms and lovely courtyards. A fabulous small swimming pool. Food excellent ..alcohol expensive. Very helpful staff. Incredibly expensive shops.

It would have been a five except we had no hot water on arrival and I was told to let it run...it got slightly tepid but tafter 10 mins still too cold for a bath or shower but I was told that that it was hot....No way. Next day it was fixed and lovely and hot but I resented being told I was imaging things..honesty the best policy

Date of stay: August 2011
  • Trip type: Travelled on business
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3  Thank ghle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gmrajpalace, General Manager at The Raj Palace, responded to this reviewResponded 25 August 2014

Dear Sir,

Thank you for your review of our hotel.

We have noted your comments on the bathroom malfunction on your arrival day
We value all feedback and constantly strive to improve our product and services.

We would like to invite you to write in to us at gm@rajpalace.in so we can work together to restore your confidence in us.

Warm regards,

Ankur Rara Jethlia
General Manager

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Reviewed 25 August 2011

Stayed one night in August - Looking at previous Tripadvisor review we should have avoided ROOM 107 as well !! - it still had no hot water in the evening - then in the morning the water was at scolding temperature and unusable - and this was after a service call to fix the problem!
While the dining room was elegant and beautiful, the expensive dinner was nothing special. By the time we came to check out, we asked the Manager for some compensation for no hot water. The Manager told me that the charge had already gone through - then offered some puppets as gifts to 2 of our 3 children - the dolls turned out to be mould ridden - we threw them out.
The Raj Palace may be good if you want to take a look at the spectacular museum-like palace, but perhaps only for a drink or breakfast. Definitely won't be going there again and would advise others to BEWARE. It was quite expensive and with poor service which is a shame given the potential of the place.

Date of stay: August 2011
  • Trip type: Travelled with family
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8  Thank Australian F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 11 July 2012

Dear Sir,
First of all, thank you for having chosen The Raj Palace hotel in Jaipur in your recent visit.
I sincerely apologize for the inconvenience you had during your last stay in our hotel.

We recently indeed had a smell issue in this room for the hot water as it vwas in the last corner of the building but our engineering had fixed it up very quickly, I am sorry that you experienced this issue.

We hope to welcome you very soon and we again apologize.
With best regards,

Ankur Rara
General Manager

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Reviewed 6 August 2011

The entrance to this hotel in the old town does not give the best impression, but fears are soon allayed once you see the hotel grounds. The reception area also does not help as it is extremely small and modest if you will, and doesn't fit at all with the rest of the hotel. These are some of the quirks this hotel has.

However, that said, this hotel is gorgeous and filled with history. We walked all around, studying all the photos on the palace walls, explored interior courtyards, walked the expansive and beautifully manicured lawn where you can take refreshments or play croquet. The pool is small but beautiful-located in an alcove surrounded by statues with a full length mirror on the back wall which further enhances its otherworldly appearance. We didn't have the opportunity to dip more than a hand in the pool but it looked very clean and the water was not cold.

Foodwise, there are two possibilities: the formal Swapna Mahal Restaurant where we ate once. it,s beautiful but my partner who really enjoys Indian food wasn't blown away by the food. The other food option is a coffee shop where there is all-day dining. I found the food adequate but for the most part, not memorable. I found the fixed meal times, outside of which the menu is quite limited, inconvenient at times. In the coffee shop, there is a glass case with cups signed by celebrities, mostly Indian, who have stayed at The Raj. Our waiter, and he was our waiter wherever we ate, Ghandsi, was wonderful. The restaurant manager was also great, always there to ensure that we got the best service. And by the way, breakfast was excellent.

In the evenings, there was a performance, on a stage set up on the lawn, featuring Indian percussion music and 3 female dancers. The young principal dancer danced with 5 pots piled on her head and was incredible.

Our room was spacious and comfortable so that we were happy to return each day. As for tv, don't expect CNN or the BBC but rather prepare yourself for Bollywood. It was an opportunity to become familiar with Bollywood films even if we didn't understand the language.

Another reviewer had mentioned free water, I too had been under the impression that a bottle of water was included each day but in the end we were charged for every bottle. This was something that I did notice at this hotel- there were little charges left, right and center, some of which I frankly didn't understand. The hotel shops were incredibly expensive, even for a hotel of this quality.

The hotel, upon our request, provided us with a car and an excellent driver who spoke English and was very knowledgeable re: the location of shops as well as sights we wanted to see. He also was very helpful, helping me up the steps of the Monkey Temple (I suffer from angina) and showing me how to act at the shrine.

If you want to spend time shopping and exploring the old town of Jaipur, this hotel is well located. Myself, I was a bit disappointed with the old town of Jaipur so in the end, probably would not have minded staying at a hotel such as the Rambaugh Palace outside of Jaipur.

Two of the three nights we spent at this hotel, there were no other guests so it felt a bit lonely and strange. I had the impression that perhaps the hotel was frequented more by Indians rather than foreigners. But the third day, a French tour group dropped by for lunch and in the evening, there were two other tourist couples.

Would I return to The Raj Palace, probably not. I found three days there too long. However, it is a special place filled with history and definitely worth a visit.

Date of stay: March 2011
  • Trip type: Travelled as a couple
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2  Thank HayKay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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