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“Great place to relax”

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ITC Rajputana, Jaipur
Ranked #14 of 385 Hotels in Jaipur
Reviewed 12 June 2012

Smooth check in with a great welcome and a smile. Room was superb and overlooked the pool which was fantastic. We had the rare luxury on our tour of staying 2 nights here and got to know the staff really well. A smile and a few words works wonders, especially in the restaurants.

My wife wasn't very hungry at one meal and asked if she could order from the children's menu. Made them laugh but wasn't a problem at all. She really enjoyed her Mowgli's choice sandwich with spicy wedges!

This is quite an old hotel but you wouldn't know it unless you were told, as we were. Great location too

All in all first class.

  • Stayed: June 2012, travelled as a couple
    • Value
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Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur, responded to this reviewResponded 16 June 2012

Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services.

It is heartening to get such reviews and, we are delighted that you enjoyed your stay at the ITC Rajputana. My team and I are inspired by your comments and look forward to your continued visits. It was a pleasure to have been of service to you.

We take this opportunity to assure you of our best attention and services at all times.

Yours sincerely,
Sunil Gupta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,165 - 3,169 of 3,749 reviews

Reviewed 10 June 2012

The hotel was really great especially after spending the entire day around Jaipur. The breakfast was excellent and the service is amazing.The pool is great, everything is clean. The service is bit slow but good. The food in restaurants is great but really, really overpriced. We had cocktails at their bar and paid almost $20 for one margarita which is expensive anywhere. As we stayed there for three nights we decided to eat and drink outside of the hotel which you can do for a third of the price.

Room Tip: The hotel is next to the train station so rooms with pool view are recommended.
See more room tips
  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Grim35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur, responded to this reviewResponded 12 June 2012

Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services.

It is heartening to get such reviews and, we are delighted that you enjoyed your stay at the ITC Rajputana. My team and I are inspired by your comments and look forward to your continued visits. It was a pleasure to have been of service to you. We have made a note of your observations and shall certainly review the same.

We take this opportunity to assure you of our best attention and services at all times.

Yours sincerely,
Sunil Gupta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2012

A fifth stay at ITC Sheraton and the experience gets better EVERYTIME!!!
Have ONLY 2 words for the experience : EXCEEDS EXPECTATIONS.
Got a good deal coz of summers and an upgrade to Rajputana Chambers!
Anything that you are looking for at a 5 star, expect here.
Check-in took at the most 3mins I guess!! Room, amazing!
Old bollywood numbers played by the pianist in the evening were mesmerizing!! Suggest similar tunes to be played at the pool as well, in case Indian guests are > foreign guests at the hotel.
The Buffet seemed never-ending! North Indian, South Indian, American…..you name it!
Just in case the waiters aren’t too helpful at the buffet, hail out to the restaurant managers (black dress) & they shall be more than helpful!
Suggest they should consider some more activities/competition for kids between 6-10years…the playpen is too kiddish and the Chess is over their age!
Still, looking forward to the next visit ALREADY!!! :o)
Just luuuuuuuuuv this place!!!!

Room Tip: Take advantage of Summer deals....ull love the place more!!!
See more room tips
  • Stayed: June 2012, travelled with family
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank NotOftenTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, General Manager at ITC Rajputana, Jaipur, responded to this reviewResponded 12 June 2012

Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services.

It is heartening to get such reviews and, we are delighted that you enjoyed your stay at the ITC Rajputana. My team and I are inspired by your comments and look forward to your continued visits. It was a pleasure to have been of service to you. We have made a note of your observations and shall certainly review the same and take corrective action.

We take this opportunity to assure you of our best attention and services at all times.

Yours sincerely,
Sunil Gupta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2012

It was a nice stay, very good food and humble staff.

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank naveen j j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this reviewResponded 2 June 2012

Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services.

It is heartening to get such reviews and, we are delighted that you enjoyed your stay at the ITC Rajputana. My team and I are inspired by your comments and look forward to your continued visits. It was a pleasure to have been of service to you.

We take this opportunity to assure you of our best attention and services at all times.

Yours sincerely,
Sunil Gupta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2012

I was at ITC Rajputana this month after a gap of almost 2 years. I was plesantly surprised with the quality of some serious renovations and upgrade they have done to this hotel. The location, just off the Main Railway station is excellent (and now that most of the road construction around is over, the approach has become sensible again). The property is well spread with a huge garden. The rooms has been renovated and are spacious and comfortable (I used a normal Club Room which was large with a well stocked mini bar and a good bathroom). The breakfast spread is great and staff very friendly and helpful. The coffee shop and the lounge bar are also very very good.
And the surprising part is the rate the hotel is charging. It is possibly the lowest among all five star delux proprties in Jaipur.
Great experience.

Room Tip: Look for a pool side room preferably on Ground Floor.
See more room tips
  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank raisid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this reviewResponded 2 June 2012

Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services.

It is heartening to get such reviews and, we are delighted that you enjoyed your stay at the ITC Rajputana. My team and I are inspired by your comments and look forward to your continued visits. It was a pleasure to have been of service to you.

We take this opportunity to assure you of our best attention and services at all times.

Yours sincerely,
Sunil Gupta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Rajputana, Jaipur

Address: Palace Road, Jaipur 302006, India (Formerly Sheraton Rajputana Palace Hotel)
Phone Number:
Region: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Jaipur
#6 Luxury Hotel in Jaipur
#6 Spa Hotel in Jaipur
#8 Romantic Hotel in Jaipur
#9 Family Hotel in Jaipur
Price Range: ₹ 5,798 - ₹ 30,291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Rajputana, Jaipur 5*
Number of rooms: 218
Official Description (provided by the hotel):
Experience the finest in luxury...exquisite rooms, plush surroundings, the most delectable fare and impeccable service...all under one roof! The pleasure of premier restaurants serving Indian,Continental and Chinese cuisines. ... more   less 
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Also Known As:
Itc Rajputana, Jaipur Hotel Jaipur
Sheraton Hotel Rajputana
Sheraton Jaipur
Sheraton Rajputana Hotel
ITC Rajputana, Jaipur Rajasthan

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