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“Avoid if possible during IPL cricket season.” 2 of 5 bubbles
Review of Jaipur Marriott Hotel

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Jaipur Marriott Hotel
Ranked #16 of 368 Hotels in Jaipur
Certificate of Excellence
KOLKATA, INDIA
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Avoid if possible during IPL cricket season.”
2 of 5 bubbles Reviewed 18 April 2012

Stayed in the from 14-17th april. This property is certainly not of the standard of JW Marriott.

The service is very poor. The Housekeeping is horrible. No toileterise available in the bathroom. No shower cap, no toothbrush, no hair comb nothing. In 3 nights stay, none of the day they put them in the toilet tray. Was surprised that even no room slippers were provided.

I never expected such management in the 5 star hotel of JW Marriott. Moreover, two IPL cricket teams were staying in the hotel same period. They did not allow to use the Gym and swimming pool as they were reserved for the cricket team members. Although free usage of gym and swimming was in terms for the hotel guest. The staff at Gym and pool were too rude and their behavior was such that the VIP guest were only their priority and they treated other guest as they are not paying for their stay. I believe, normal people should avoid staying in this hotel, if any cricket team is also staying during the period. They will behave with you very poorly and you will be denied of your basic facilities.

Tweet by cricket TV host Mr Gaurav Kapoor on 7th April 2012 : gaurav kapur ‏ @gauravkapur Reply Retweet Favorite · Open
Just got back to my room to see my lunch tray hasn't been cleared. After asking thrice. Legendary service by the Marriot Jaipur.

He tweeted again same day : gaurav kapur ‏ @gauravkapur Close
My room stinks of 10 hour old chicken bones. Aaaaah, the glamour of my life I tell u.

From this one can realize the service quality of Marriott Jaipur.

Will certainly not like to stay again in this property.

The only plus point of this hotel was Food, the quality of food at breakfast and lunch/dinner was very good.

The security arrangements were also good and strict.

so avoid this hotel during IPL matches.

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
15 Thank AKY1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaipur M, General Manager at Jaipur Marriott Hotel, responded to this review, 23 May 2012
Dear Guest

Please accept our heartfelt apologies for all inconviniences faced by you during your stay with us. Stay assured we shall work on these and ensure your future stays are delightful

Many thanks for the generous feedback. Its always a pleasure to hear from our guests and improve upon your feedback. We are continuosly working on enhancing your experience at Jaipur Marriott.

We look forward to delight you soon at Jaipur Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,528 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (335)
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English first
Kathmandu
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 16 April 2012

Marriott Jaipur lives up to Marriott expectations. Well decorated rooms, bathrooms and spaces, good food, excellent hospitality & good spa. Rooms & bathrooms are spacious. 1 point "May I help you service" is appreciable to replace multiple hotel contacts.

A visit to restaurant Okra is a must.

Some may not like having to insert your room card to take the elevator to your floor. They could have provided better toiletries.

It is located a bit away from the city but one could easily get a cab. Even many are available outside the hotel. The only let down was there were no shopping area within the hotel (to grab last minute gifts) and view of barren land adjacent the hotel from top floor.

Room Tip: Pool facing rooms offer good view.
See more room tips
  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
12 Thank ExplorerNaresh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaipur M, General Manager at Jaipur Marriott Hotel, responded to this review, 23 May 2012
Dear Guest

Many thanks for the generous feedback. Its always a pleasure to hear from our guests and improve upon your feedback.

Pleased to inform you that we shall soon have a retail block operational on the premises and you shall be able to buy gifts there. Also we have recently started a sift section at the Jaipur Baking Company which shall serve your purpose in the interim

We are continuosly working on enhancing your experience at Jaipur Marriott.

We look forward to delight you soon at Jaipur Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 16 April 2012

vsited jaipur last month for planning my cousins wedding... one of the options showed to us was Marriott...

location is pretty smooth as it is just 5 mins from the jaipur airport and that saves a lot of time travelling...

however when it comes to food it was not that great... we had ordered for indian food and they took nearly 45 mins to serve the food which was pathetic considering that we had already informed them that we are running short of time...

the rooms were pretty ordinary considering the grandness of jaipur...

pretty much a business hotel as per the location.... one advantage is the availability of rooms in plenty as required in case of weddings and conferences...

  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
8 Thank Vishal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaipur M, General Manager at Jaipur Marriott Hotel, responded to this review, 23 May 2012
Dear Guest

Please accept our heartfelt apologies for all inconviniences faced by you during your stay with us. Stay assured we shall work on these and ensure your future stays are delightful

Many thanks for the generous feedback. Its always a pleasure to hear from our guests and improve upon your feedback. We are continuosly working on enhancing your experience at Jaipur Marriott.

We look forward to delight you soon at Jaipur Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

My wife and I stayed here for 2 nights at the beginning of April 2012. The hotel is still very new having opened only in August 2011. The rooms have a modern decor with ample use of white marble in the bathrooms. The breakfast on offer is of a high standard and caters to most tastes. Staff are always willing to help. The O2 Spa is still new so treatments on offer were not up to scratch with international standards but it was passable. The hotel is also conveniently located 10 mins away from the airport which is a great bonus.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank AKC0904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaipur M, General Manager at Jaipur Marriott Hotel, responded to this review, 23 May 2012
Dear Guest

Many thanks for the generous feedback. Its always a pleasure to hear from our guests and improve upon your feedback. We are continuosly working on enhancing your experience at Jaipur Marriott.

We look forward to delight you soon at Jaipur Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shillong, Meghalaya
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 10 April 2012

What a hotel. What hospitality! Excellent.

Stayed here for 4 nights. They fulfilled odd requests without a sweat. Very well maintained rooms. Sparkling clean bathrooms. Superb lobbies. Wonderful food. Hotel staff who don't ever frown and are always wearing a smile. They give the word hospitality a new meaning. Other hotels need to learn a thing or two from them.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank SumitBajoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaipur M, General Manager at Jaipur Marriott Hotel, responded to this review, 23 May 2012
Dear Guest

Many thanks for the generous feedback. Its always a pleasure to hear from our guests and improve upon your feedback. We are continuosly working on enhancing your experience at Jaipur Marriott.

We look forward to delight you soon at Jaipur Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jaipur Marriott Hotel

Property: Jaipur Marriott Hotel
Address: Ashram Marg | Near Jawahar Circle, Jaipur 302015, India
Region: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Jaipur
#8 Business Hotel in Jaipur
#8 Spa Hotel in Jaipur
#11 Family Hotel in Jaipur
#18 Romantic Hotel in Jaipur
Price range (per night): ₹ 6,343 - ₹ 14,119
Hotel Class:5 star — Jaipur Marriott Hotel 5*
Number of rooms: 317
Official Description (provided by the hotel):
Jaipur Marriott Hotel is entrenched with the cultural legacy of the Pink City and complemented by inviting spaces that stand for refined elegance and a contemporary look. Strategically located near the airport, guests can delight in spacious guestrooms adorned with traditional characteristics, yet complete with modern amenities. Well-equipped to offer guests truly elevated experiences, Jaipur Marriott offers 43,000 sq. ft. of internal and external spaces ideal for meetings, conventions or theme weddings. The hotel offers one of the city's finest culinary experiences with a range of food and beverage outlets. Guests can enjoy the all-day dining service at the 'Times Food Oscar' awardee restaurant 'Okra'; discover authentic Indian cuisine at 'Saffron'; indulge at the city's best bakery 'Jaipur Baking Company'; or unwind at its high-energy lounge bar 'Lounge 18'. Guests looking to relax and recharge can indulge in the revitalizing services at the hotel's O2 spa. The hotel also features a world-class fitness center with the latest equipment, certified instructors and facilities such as Sauna, Jacuzzi, among others. ... more   less 
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Also Known As:
Jaipur Marriott Hotel Rajasthan

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