We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“stinking and expensive”
2 of 5 bubbles Review of Hotel City Palace

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel City Palace
Ranked #268 of 444 Hotels in Mumbai
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“stinking and expensive”
2 of 5 bubbles Reviewed 17 July 2010

I have booked a deluxe A/C room after having a look on its offical web-site. The room is on first floor and comes with a stinking and small smell. I have changed antoher room on its next and have the same poor condition. The room is quite small, a bit dirty and also with a disgusting peeled off painting walls. The room conditions and its requirements seems not matching with the photos shown on its web-page. Besides, the price is expensive and unreasonable high when compare to its actual conditions.
The services are ok. It maybe your choice if location is the first consideration.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank babel_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

100 reviews from our community

Traveller rating
    9
    21
    25
    19
    26
See reviews for
22
24
20
19
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Vadodara
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 23 June 2010

City palace is a good hotel... less expensive... but the rooms are too small... May be it's Mumbai that's why... But you can certainly go to the hotel if you have a tight budget and looking for a good cheap hotel...

  • Stayed February 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rhythmicboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bhopal
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 23 June 2010

I stayed there overnight during my official visit to Mumbai. The location of the Hotel is good. It is nearer to CST Station and approach is convenient.

But the worst thing about the Hotel is that there rooms are not properly cleaned. They are stinking. I changed two rooms but the condition of both the rooms were worst. The taps in the bathroom were not working properly. Hot water was not available in the room. At our specific request they provided the same after a long time. Can not comment on food, because I have not ordered any thing from the Hotel's Canteen.

Overall the experience to stay over there was horrible.

  • Stayed November 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vinehajain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mumbai hotels

4.5 of 5 bubbles
Show Prices
4 of 5 bubbles
Show Prices
4 of 5 bubbles
Show Prices
5 of 5 bubbles
Show Prices
England
Level Contributor
159 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 bubbles Reviewed 26 May 2010

We moved from another hotel to this one (see review on Railway hotel) which was around the corner. This hotel was in a better location with better standard of rooms for the price. As we stayed for 4 nights, the 10% luxury tax was wavered which was nice.

The room we had was on the 4th floor with fantastic views on the railway station. The room was clean and modern with excellent amenities inc. cable TV & air con.

Staff were always friendly and the hotel employs a 24hr security guard and lift operator.

If I was to return to Mumbai then I would probably stay here again.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lawsonio1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu, Hawaii
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 9 May 2010

While the price is more expensive than many in the area, the location, right across from Victoria Terminal (now CST) is great and the staff was very helpful and courteous. The rooms are very small, but if you are going to be spending most of your time touring the area it really doesn't matter. The room was very clean and even had toilet paper and soap ;) Also came with good AC and cable TV with many channels. You can also store your luggage free of charge and the reception can call a taxi for you if needed.

There is also a good veg restaurant right next door and tons of cheap shopping all around. If you need internet, there is a cheap place across the street (south of McDonalds) for 25 rupees/hr. With the train station across the street you can get to many locations easily. Also, there are plenty of cabs parked out front.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank georgeandheidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mumbai hotels
Hotel Oasis
#272 of 444 in Mumbai
3.0 of 5 bubbles 117 reviews
Gateway of India
Hotel Travellers Inn
Hotel Travellers Inn
#83 of 444 in Mumbai
3.5 of 5 bubbles 617 reviews
Gateway of India
Hotel A. K. International
Hotel A. K. International
#248 of 444 in Mumbai
3.0 of 5 bubbles 24 reviews
Show Prices
Show Prices
Show Prices
Victoria Hotel
#245 of 444 in Mumbai
3.0 of 5 bubbles 50 reviews
Hotel Mogul Palace
#396 of 444 in Mumbai
3.5 of 5 bubbles 25 reviews
Causeway Hotel
#369 of 444 in Mumbai
3.5 of 5 bubbles 97 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel City Palace? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hotel City Palace

Property: Hotel City Palace
Address: 121 City Terrace | Opp.C.S.T Station Main Gate, Mumbai 400001, India
Region: India > Maharashtra > Mumbai
Amenities:
Business Centre with Internet Access Free Breakfast Room Service
Hotel Style:
Ranked #268 of 444 Hotels in Mumbai
Price range (per night): ₹ 2,334 - ₹ 3,760
Hotel Class:2.5 star — Hotel City Palace 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Dear All,We are prime location prepoerty situated at the heart of the city. Where access to all parts of Mumbai is easy and fast. It's a budget hotel where people have crunch on budget for stay they can think of this property very often. Regards ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Yatra, Hotels.com, HotelQuickly and Agoda so you can book your Hotel City Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing