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All reviewsvile parle stationdomestic terminalcomplimentary breakfastaverage hoteldeluxe roomnice staystayed here for nightsreception staffroom servicecooperativeratesbandra
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Reviewed 27 October 2016 via mobile

Mr Amit night shift manager doesn't know how to talk to women he shouts with high pitch of voice with customer and refuse to give you room that to available room if you pay extra for one night they will immediately give u room. our booking was prepaid (complete advance payment ). hospitality _sucks, food_raw, rooms_full of dirt n naphthalene balls smells so bad in entire room, u can not sleep in room because upper floor is having maintaince work in progress with drilling machine. room no 212 we stayed in. last but not the least never your outside to get hot they will burn it that's was they did with my pizza. For more details or pictures email me richa.jain@aol.in

Stayed: October 2016, travelled on business
3  Thank Richa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan-Operations, Manager at Avion Hotel, responded to this reviewResponded 15 July 2018

Dear Ms.Richa,

Greetings from the Avion Hotel!

Thank you for taking the time to post your feedback on TripAdvisor.

At the outset, please accept my sincere apologies for your stay experience at Avion Hotel. It is very disheartening to learn that at times we falter in our services, but a feedback from a valued guest like you helps us in improvising our processes and serve better to our guests.

Please note that I have personally shared the feedback with the concerned department.

Should you choose to stay with us on your next visit to Mumbai, I hope to have the opportunity of meeting you in person. Should you like to speak further, please do not hesitate to reach out to me on operations@avionhotel.com

We look forward to an opportunity to welcoming you back in the near future.

Best Regards,
Chetan Thakur
Manager - Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2016

stayed for a day had to catch a flight early ..the staff was really nice and the service was also good . Simple hotel located nearby airport with nice and comfortable rooms. Food served was good. I recommend it for people.

  • Stayed: October 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank shykishore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan-Operations, Manager at Avion Hotel, responded to this reviewResponded 14 July 2018

Dear Mr.Kishore,
!! Greetings from Avion Hotel !!

Avion is a corporate business leisure hotel and has earned his reputation for its ethics, professionalism, service standards and elite client profile which we share with all our valuable clients as of today.

Thank you for patronising our hotel and we would like to express our gratitude to your positive review. We are so glad to know that we were able to meet your expectations.

We value your association and we welcome you on all your future visits to Mumbai and should you need any further assistance then please feel free to contact us.

Remain with Best Regards,

Chetan Thakur - Manager - Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2016

Stayed for a day. The staff is courteous, very helpful and friendly. Its a simple hotel but has all the amenities that are needed. Clean and hygienic rooms and bathroom. There was an issue with the television in my room, but they wasted no time to change my room. They even helped with an urgent print out I needed. I would recommend this hotel especially if travelling by flight because of its strategic position exactly opposite the Domestic airport area.

Room Tip: Strategic placement outside the domestic airport area.
  • Stayed: October 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank sthakur72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan-Operations, Manager at Avion Hotel, responded to this reviewResponded 14 July 2018

Dear Mr.Thakur,
!! Greetings from Avion Hotel !!

Avion is a corporate business leisure hotel and has earned his reputation for its ethics, professionalism, service standards and elite client profile which we share with all our valuable clients as of today.

Thank you for patronising our hotel and we would like to express our gratitude to your positive review. We are so glad to know that we were able to meet your expectations.

We value your association and we welcome you on all your future visits to Mumbai and should you need any further assistance then please feel free to contact us.

Remain with Best Regards,

Chetan Thakur - Manager - Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2016

A good hotel near to the domestic airport. We stayed for three nights. Front Office Manager Mr. Christopher very kind and helpful. His servcices and response delited us. We have travelled many places as tourist in India and abroad. This is one of the good hotel with good hospitality for family to stay with comfort. Canteen staff were excellent and morning break fast really tasty. House keeping excellent. Hotel rooms require little renovation and upgrade its facilities. Best hotel for family to stay.

Room Tip: second floor rooms are quieter and better.
  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank rnrkrishnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan-Operations, Manager at Avion Hotel, responded to this reviewResponded 14 July 2018

Dear Mr.Krishnan,
!! Greetings from Avion Hotel !!

Avion is a corporate business leisure hotel and has earned his reputation for its ethics, professionalism, service standards and elite client profile which we share with all our valuable clients as of today.

Thank you for patronising our hotel and we would like to express our gratitude to your positive review. We are so glad to know that we were able to meet your expectations.

We value your association and we welcome you on all your future visits to Mumbai and should you need any further assistance then please feel free to contact us.

Remain with Best Regards,

Chetan Thakur - Manager - Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2016 via mobile

Simple hotel located nearby airport with nice and comfortable rooms. Food served was good. Staff was friendly and cooperative but services needs to be improved.
Overall had a nice and comfortable stay... thanks!!

Stayed: September 2016, travelled as a couple
Thank shahdeepak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chetan-Operations, Manager at Avion Hotel, responded to this reviewResponded 14 July 2018

Dear Mr.Deepak Shah,
!! Greetings from Avion Hotel !!

Avion is a corporate business leisure hotel and has earned his reputation for its ethics, professionalism, service standards and elite client profile which we share with all our valuable clients as of today.

Thank you for patronising our hotel and we would like to express our gratitude to your positive review. We are so glad to know that we were able to meet your expectations.

We value your association and we welcome you on all your future visits to Mumbai and should you need any further assistance then please feel free to contact us.

Remain with Best Regards,

Chetan Thakur - Manager - Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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