We booked two triple room with an extra bed for a small kid (seven i the party). Airport pick up vehicle could not take in even 4 passengers; we had to hire another vehicle of our own. On arrival were told only double rooms are available. After many (>4) requests which met with a highly negative response and calls to the agent who did the booking, managed to get a spare mattress on the floor in each room to make it a triple. As seen on photo submitted there was no room to even walk after the mattresses were put in. The hot water did not work (hotel staff came and demonstrated how tepid water comes out, and speedily left).The entrace is terrible walking through a smelly narrow corridor, no parking allowed even to luggage handling at drop off or leaving. Had to pay extra for the following evening due to the 1200 check in time (not 24 hours); what more need to be said. Will not come nor recommend this hotel to anyone.