- Reception staff were excellent! Very helpful and friendly!! And they upgraded our room.
- The room was really big.
-The bathroom had a bath and a shower.
- Location was so central!
- At breakfast the Veg cutlet was really good.
-Would have preferred a breakfast buffet option.
-There was just the mix up at breakfast when they got us coffee instead of tea and forgot my muffin. But its not a big deal.
-I found lemon seeds on the floor.
My husband and I arrived quite early at about 9am and before the actual recommended check in time (12pm). I had put in the expected arrival time at the time of the booking via booking.com. However I didn’t expect anything from it because we were a few hours too early. The reception desk staff suggested that we could have our breakfast while we wait. However we wanted to keep our luggage and explore our surrounding area. He said that the room should be ready at 11am. We went out exploring (India Gate which is close by). We had breakfast outside and came back at 11am. When we came back at 11am the reception desk man apologized and said that the room wont be ready till another hour. So we went out again. And came back at 12. The reception desk man apologized again regarding the wait. We didn’t mind. And he got us a upgraded room which was really kind of him.
The hotel is relatively small in comparison to other chain hotels but they take care of their guests.
The room was really big. And we had a good sleep on the comfy bed.
The area is so central! There are some nice places to eat. Café Mondegar being our favourite. A lot of markets around the area too. It’s a nice place to chill.
Next day for our breakfast, we received a menu card to order from. Its not a buffet style. It’s a set menu with options to pick from (i.e. you can select the way you want your eggs). The veg cutlets were brilliant!
We requested for tea and they got us coffee. I was supposed to get a muffin but they forgot it. But these things didn’t really bother us. They also gave us two big bottles of water for the rest of the day as well.
We requested for a prepaid taxi from the reception desk the day before. They explained that the driver may ask which route to go through (if it’s the faster route you chose then it’ll be Rs 50 extra that you’ll need to pay the driver).
Very pleasant stay and experience with them.
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- Also Known As:
- Ascot Hotel In Mumbai
- Hotel Ascot Mumbai
- Ascot Hotels