Upon arrival I was automatically upgraded to a club room. The staff were very pleasant although sometime a bit invading especially when dining. My stay in Mumbai was made very easy as they organized cars to take me around for the day. While cheap, the food is very good. As a foreigner I had to specify without too much oil or spices. The Rs. 300/- buffet is quite good. In spite of some drawbacks, all in all, this was extremely good value for money.
To foreigners the staff may seem invasive and disturbing as they wait next to you while you eat. The fridge in the room did not work. Generally if you want something in anyway other than what they are used to doing, you'll have to insist very hard (if you want your shirts hanged and not folded or less spice in the food for example). I thought the internet connection was a bit expensive 150/- 2hrs per device (gets tricky with a notebook, tablet and phone that sync over the net) I tried sharing the connection from my notebook. Fail. Its a shame I left the hotel on a bad note: I reserved and paid my airport drop a day before and had the car confirmed three times. They still managed to mess up (driver out for lunch) and told me I had to take a filthy, old, non-AC cab. I thought the excuse was a bit weak.
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