Problem with this hotel was that the airport transfer I had pre-booked and reconfirmed did not arrive at the airport, which meant my night time arrival was more stressful than i wanted it to be. The hotel could not care less about this, disputed that I had pre-booked a transfer, even when I showed them emails and gave them the name of the person I had spoken to. The hotel itself is in a nice area but very small ( this is what they mean when they call it a "boutique hotel" on the web site! ) Food is good, facilities ( fitness centre and business centre) are poor. Mumbai is an expensive city for decent hotels. This hotel would have been a three star in Europe. It's ok, but dont expect luxury even if you are paying a "luxury" price.
- Official Description (provided by the hotel):
- The Shalimar Hotel is a trend setting 4 Star property located downtown, within South Mumbai’s elite residential enclave. The surrounding precinct is a Shopper's paradise and a fashionable hub of social activity and nightlife. Approximately a 40 minute drive from the Mumbai airport, The Shalimar Hotel is close to Mumbai's business district, hospitals, shopping and entertainment.The hotel offers trendy and timeless elegance, warm personalized service and a uniquely enjoyable hospitality experience. ... more less
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