We stayed here on a family vacation (2 adults + 2 children) back in mid-February 2012. Booked 2 rooms....The service is one of the best i have experienced to-date! outstanding! to mention a few examples: Registration (Kunal was extremely helpful, we were hoping to get a room with 2 beds for the kids' room and he was able to accomodate with speed and efficiency that made check-in and settling in after a long journey a breeze -- and was helpful throughout our stay), Chef's at Hornby's Pavilion were graciously accomodating (our kids have wheat allergies) and made it a point to stop by and say hello to the kids during breakfast every morning - made their day!
Rooms are quite spacious and the bed extremely comfortable. It was the first time to Mumbai and India for the family and after a day long journey enjoying the sights, sounds (and traffic) of Mumbai, the comfortable rooms were very inviting and made the family feel "at home" away from home!
Rooftop lounge has breathtaking views, especially during sunset.
Again, outstanding service made possible by an equally amazing staff - definitely exceeded my expectations: registration, bellhop, concierge, chef's, rooftop lounge attendants, health club staff, and the duty manager (Mr. Bhatt). We would definitely consider this property again.
- Official Description (provided by the hotel):
- : ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more less
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- Also Known As:
- Itc Grand Central Hotel Mumbai (Bombay)