My husband and I have visited the Resort on a couple of occasions to get away from the maddening crowds of Mumbai. Reaching the hotel is a slightly taxing affair, considering that it is located at Madh Island, around a half an hour drive from Malad station in the western suburbs. This journey can be particularly daunting at night, due to the lack of street lights in an isolated stretch for a good part of the way. However, this journey is worth it, as once there, the resort is rather spacious with beautiful lawns, a pool area, and a path leading right to Aksa Beach.
On all our stays, we opted for the Deluxe rooms, as these have a gorgeous sea view. The rooms come with a spacious balcony. The rooms themselves are rather well furnished (the furniture might be slightly old but it's not ancient or in bad shape). The bathroom is very clean and luxurious to some extent, with a bathtub and usual toiletries and a hairdryer. The bed is very comfortable, the sofa-bed is an added advantage if you have meals in the room. My complaint with the room pertains to the fact that the TV is a rather ancient one, with poor quality reception of some channels. If the hotel can charge Rs. 8,500 per night for a Deluxe room, it's high time they upgraded to a flatscreen TV and digital cable.
The buffet spread is good, if not, great. Wouldn't rave too much about it. The buffet area is nice, though, as is the cafe next to it. Haven't experienced used the gym, so cannot comment. We got a Swedish massage at the spa and it was good; the masseuse was polite and the massage itself was relaxing.
The staff is usually friendly, haven't faced any issues there.
Check-in and check-out are always smooth; you're offered the typical welcome drink upon arrival and asked to fill up feedback forms upon check-out.
The pool area gets rather crowded and the pool seems a bit small when there are too many people and kids in it.
Do note that the balconies of the Deluxe seaview rooms are sealed shut around the beginning of monsoons and stay that way for the entire season, so you lose out on the wonderful experience of sitting in the balcony and watching the sunrise or sunset. On the plus side, however, the resort offers discounted rates during this season, so it's a trade-off.
The hotel and restaurant can get crowded during conferences and the crowds can be a put off for couples who've come there to enjoy the privacy and quality time. But the resort is still spacious for you to escape to the lawns or beach at such times.
Overall, I would say that the place, though slightly pricey for the location away from the city, is definitely worth staying at for the brilliant sea views, relaxed atmosphere, and peaceful surroundings that provide a much needed escape from the madness of Mumbai.
- Official Description (provided by the hotel):
- Not just a resort. The Resort!Your escape from reality is just a short drive away from Mumbai. The Resort - a deluxe beach hotel with excellent relaxation facilities provides you with the soul-soothing ambience of Aksa beach, a luxurious getaway overlooking the sea within the city. Yet away from the chaos. The Resort is an ideal Wedding destination besides the beach. ... more less
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- Also Known As:
- The Hotel Mumbai (Bombay)
- Mumbai Resort
- The Resort Hotel Mumbai