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“Good getaway from the madness of Mumbai” 4 of 5 bubbles
Review of The Resort

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The Resort
Ranked #55 of 429 Hotels in Mumbai
Goa, India
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Good getaway from the madness of Mumbai”
4 of 5 bubbles Reviewed 11 May 2012

My husband and I have visited the Resort on a couple of occasions to get away from the maddening crowds of Mumbai. Reaching the hotel is a slightly taxing affair, considering that it is located at Madh Island, around a half an hour drive from Malad station in the western suburbs. This journey can be particularly daunting at night, due to the lack of street lights in an isolated stretch for a good part of the way. However, this journey is worth it, as once there, the resort is rather spacious with beautiful lawns, a pool area, and a path leading right to Aksa Beach.

On all our stays, we opted for the Deluxe rooms, as these have a gorgeous sea view. The rooms come with a spacious balcony. The rooms themselves are rather well furnished (the furniture might be slightly old but it's not ancient or in bad shape). The bathroom is very clean and luxurious to some extent, with a bathtub and usual toiletries and a hairdryer. The bed is very comfortable, the sofa-bed is an added advantage if you have meals in the room. My complaint with the room pertains to the fact that the TV is a rather ancient one, with poor quality reception of some channels. If the hotel can charge Rs. 8,500 per night for a Deluxe room, it's high time they upgraded to a flatscreen TV and digital cable.

The buffet spread is good, if not, great. Wouldn't rave too much about it. The buffet area is nice, though, as is the cafe next to it. Haven't experienced used the gym, so cannot comment. We got a Swedish massage at the spa and it was good; the masseuse was polite and the massage itself was relaxing.

The staff is usually friendly, haven't faced any issues there.

Check-in and check-out are always smooth; you're offered the typical welcome drink upon arrival and asked to fill up feedback forms upon check-out.

The pool area gets rather crowded and the pool seems a bit small when there are too many people and kids in it.

Do note that the balconies of the Deluxe seaview rooms are sealed shut around the beginning of monsoons and stay that way for the entire season, so you lose out on the wonderful experience of sitting in the balcony and watching the sunrise or sunset. On the plus side, however, the resort offers discounted rates during this season, so it's a trade-off.

The hotel and restaurant can get crowded during conferences and the crowds can be a put off for couples who've come there to enjoy the privacy and quality time. But the resort is still spacious for you to escape to the lawns or beach at such times.

Overall, I would say that the place, though slightly pricey for the location away from the city, is definitely worth staying at for the brilliant sea views, relaxed atmosphere, and peaceful surroundings that provide a much needed escape from the madness of Mumbai.

Room Tip: choose the deluxe sea-facing room and ask for a higher floor; it's worth the extra price.
See more room tips
  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Neelomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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653 reviews from our community

Traveller rating
    190
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (255)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 6 May 2012

On the phone itself they are so rude and irritating..how can we expect them to be good with service.
I tried to book the room. Some guy who couldnt even converse well picked up the phone. Was not ready to give proper information.How can these survive in the hospitality industry

  • Stayed May 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank shree_work
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 11 April 2012

We had heard a lot about the buffet brunch at the Resort so we signed up for the swimming and Buffet package. Upon entrance to the property, the lawns and flower beds are impressive, but when you enter the pool area, there is a different story altogether. We arrived at about 8 a.m., only to find leaves and crow droppings all over the poolside area...The poolside chair cushions were wet, tabletops unwiped and a general air of disarray. They did start sweeping up the place around 930 am., but one would think that this would have been done well before the guests arrive, not while they were swimming.
The buffet was good, and food was replenished quickly. The staff was mainly curteous, but when we asked for coffee at the poolside table, we were told that it was not possible. Only when we told them that it WAS possible, just that they were unwilling to do it, was coffee brought out. Surprise, surprise, the milk poured into the coffee was bad, and curdled..shocking!!!they hotel building facing the pool was mouldy and had plaster peeling off. I would shudder to think of the rooms inside!
All in all, avoid unless you have nothing better to do on a Sunday...

  • Stayed April 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank layla-ind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 27 March 2012

Proximity to Mumbai is the best part about this place. Just 20 mins away from the hustle bustle of suburban Mumbai, this place just rocks for someone looking for a real quick getaway.
The beach next door and the inviting pool with water polo and other attractions are the highlights of this place.
Rooms are average while there is a decent spread available for the buffet lunches and dinners.

This is a very convenient place to host official getaways / outbound programmes,etc.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Bireswar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 2 March 2012

The sea view is great, besides the sometimes strong rotten air. The hotel is not maintained properly, and the overall look and feel is outdated. The price is quite steep for what you get.
On the positive: Internet is free and the laundry service is excellent.

  • Stayed March 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank RoelSmelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Resort

Property: The Resort
Address: Madh Marve Road | Malad West, Mumbai 400095, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 On the Beach Hotel in Mumbai
#50 Family Hotel in Mumbai
Price range (per night): ₹ 5,449 - ₹ 22,953
Hotel Class:3.5 star — The Resort 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
Not just a resort. The Resort!Your escape from reality is just a short drive away from Mumbai. The Resort - a deluxe beach hotel with excellent relaxation facilities provides you with the soul-soothing ambience of Aksa beach, a luxurious getaway overlooking the sea within the city. Yet away from the chaos. The Resort is an ideal Wedding destination besides the beach. ... more   less 
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Also Known As:
The Hotel Mumbai (Bombay)
Mumbai Resort
The Resort Hotel Mumbai

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