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“Staying Experience at The Acres Club, Chembur”

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The Fern Residency, Mumbai
Ranked #32 of 446 Hotels in Mumbai
Certificate of Excellence
Vadodara, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Staying Experience at The Acres Club, Chembur”
Reviewed 19 January 2013

Greetings of the day!!!

I has been to "The Acres Club" on 17-01-2013 for one night. I found it to be the perfect place one would be looking for to stay for absolute rest with all amenities one can think of. Apart, being a well maintained properties sometimes one can also have a fortunate of meeting one or the other celeb as they have frequent shooting scheduels in their premices. I am one of the fortunates.

Cost wise it is not so much as compared to other hotels I stayed in as it comopensates with other offered amenities.

Happy staying there!!!!

Regards,
Kunjan

Room Tip: Choose your room in their new property called "The Fern".
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  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kunjan131079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this review, 1 February 2013
Dear Guest

Thank you for your kind observations on the facilities and services offered at The Acres Club, Mumbai.

The satisfaction of our guests is of paramount importance and I hope we have the opportunity to offer you our best again

We look forward to the pleasure of welcoming you back soon.

Yours Sincerely,
Sanjib Mukherjee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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437 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
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Gurgaon
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 January 2013

Just stayed at Fern for a night but must say the rooms were awesome. Didnt get a chance to check out their other recreational facilities like the pool, gym and squash courts and their business centre. Its quite well equipped for a business hotel and is well placed in Mumbai. Food at the restaurant is pretty good and reasonably priced. Would definitely consider this hotel when I travel to Mumbai next.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Sheetalkadyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this review, 1 February 2013
Dear Guest,

Thank you for your observations. We are glad to learn that you were impressed with the overall standards of our hotel rooms during your recent short visit.

It certainly was unfortunate as you did not get an opportunity to utilize our recreational facilities; however it would our pleasure to serve you again in the near future whereby you can also check out our varied range of recreational facilities.

We thank you for your appreciation and your positive feedback and look forward to seeing you back at The Fern Residency on your next visit to the city

Best Regards,
Sanjib Mukherjee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luton
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 10 January 2013

My mum and I stayed at The Acres Club (it's not what you know, it's who you know!) so I can't vouch for the rooms but the facilities at the club are awesome:
the staff are really helpful, the food in the restaurant is delicious and there's a pool, gym and squash courts.

It's a bit far away from things to do but I'd definitely stay there again.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Emma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this review, 1 February 2013
Dear Guest

Thank you for your kind observations on the facilities and services offered at The Acres Club, Mumbai.

We are proud of our unique facilities that we offer to our guests , games room, library, billiards room, gym, as well as a wide selection of sporting facilities that include squash, tennis and badminton courts.

We thank you for your appreciation and your positive feedback and look forward to seeing you back at the Acres Club, Mumbai.

The satisfaction of our guests is of paramount importance and I hope we have the opportunity to offer you our best again.

Warm Regards,
Sanjib Mukherjee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 January 2013

The rooms in this hotel were very clean and have every thing you need. Although the location is not near the main tourism spots of South Mumbai the price seemed much more reasonable to us. You can travel between the hotel and South Mumbai for about 350 IRP each way ($6) and takes about 30 minutes.

On one night we had room service and the Indian dishes we had we excellent!

While we were there one staff member, Sachin, who seemed to always be at the front desk, no matter what time of day, was amazing. Not only super friendly but also very helpful with tips of Mumbai and India in general. We have stayed in a lot of places around the world and Sachin is definitely world class, he is one of those staff members that makes you want to stay somewhere again. He should do blog on hotel service! (He did not pay for this review).

Room Tip: Rooms are as advertised on the website
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank trip1027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this review, 1 February 2013
Dear Guest,

We thank you for your feedback and for sharing your views through the Trip Advisor forum. We are all delighted to know and to learn that you enjoyed the overall services of the hotel.

Your appreciation towards Sachin is certainly inspiring as well motivating for the team. Your appreciation will inspire the team to achieve higher standards of excellence.

We look forward to the pleasure of welcoming you back to our hotel soon.

Warm Regards,
Sanjib Mukherjee.
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Bristol
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 December 2012

Had a really good stay here with 3 friends, rooms are great and facilities really good. The staff were still getting used to the hotel (four people to do one job as usual!) but really looked after us. Food great and they will have a alcohol licence soon. Was amusing when we had to check out at 4am and no power in Mumbia, staff came with torches and helped us get sorted. If looking for a bit of cool, calm and luxury after Mumbai madness this is for you.

Room Tip: Don't take the hotel car, make them get a street cab for you if going out.
See more room tips
  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BristolGrecian79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjib M, General Manager at The Fern Residency, Mumbai, responded to this review, 1 February 2013
Dear Guest

Thank you for your feedback. I am glad to know that you had a good culinary and service experience at our Art House Restaurant.

I have shared your feedback with my entire team. Your words of appreciation are huge motivation and encouragement for us at The Fern Residency.

I regret any inconvenience you may have experienced due to an unexpected power failure.
We thank you for your appreciation and your positive feedback and look forward to seeing you back at The Fern Residency on your next visit to the city.

Warm Regards,
Sanjib Mukherjee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Fern Residency, Mumbai

Property: The Fern Residency, Mumbai
Address: The Fern Residency, Mumbai Hemu Kalani Marg | Chembur, Mumbai 400071, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 446 Hotels in Mumbai
Price range (per night): ₹ 5,171 - ₹ 10,149
Hotel Class:4 star — The Fern Residency, Mumbai 4*
Number of rooms: 73
Official Description (provided by the hotel):
The Fern Residency, Mumbai is located in an up market residential area with high quality malls, cinemas and clubs in the immediate vicinity. Try out the live music & entertainment at The Acres Club within the same complex, Chembur’s beautiful golf course just 5 minutes away or visit the famous RK Studios in a minute’s walk. ... more   less 
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